77msgstr ""
88"Project-Id-Version: Zammad\n"
99"Report-Msgid-Bugs-To: \n"
10- "POT-Creation-Date: 2026-03-04 08:50 +0100\n"
10+ "POT-Creation-Date: 2026-03-11 11:37 +0100\n"
1111"PO-Revision-Date: 2023-09-23 01:11+0000\n"
1212"Last-Translator: Tomáš Kovařík <tomas.kovarik@cdv.cz>\n"
1313"Language-Team: Czech <https://translations.zammad.org/projects/"
@@ -190,7 +190,7 @@ msgid ""
190190"creates tickets with generic titles (e.g. from a web form)."
191191msgstr ""
192192
193- #: ../ai/provider.rst:2 ../ai/provider.rst:34
193+ #: ../ai/provider.rst:2 ../ai/provider.rst:39
194194msgid "Provider"
195195msgstr ""
196196
@@ -202,7 +202,15 @@ msgid ""
202202"To access this page, the ``admin.ai_provider`` permission is required."
203203msgstr ""
204204
205- #: ../ai/provider.rst:11 ../channels/email/settings.rst:2
205+ #: ../ai/provider.rst:10
206+ msgid ""
207+ "Zammad's AI feature is completely optional and requires a configuration "
208+ "before any AI request is made. However, if you don't want to see the "
209+ "settings at all, read about :docs:`how to hide it in the system docs </admin/"
210+ "console/other-useful-commands.html#remove-ai-feature>`."
211+ msgstr ""
212+
213+ #: ../ai/provider.rst:16 ../channels/email/settings.rst:2
206214#: ../channels/form.rst:28 ../index.rst:56 ../manage/time-accounting.rst:15
207215#: ../system/integrations/checkmk/admin-panel-reference.rst:5
208216msgid "Settings"
@@ -212,183 +220,183 @@ msgstr ""
212220msgid "Screenshot shows configuration of AI provider in Zammad"
213221msgstr ""
214222
215- #: ../ai/provider.rst:18
223+ #: ../ai/provider.rst:23
216224msgid "You can choose from different supported providers:"
217225msgstr ""
218226
219- #: ../ai/provider.rst:20 ../ai/provider.rst:82
227+ #: ../ai/provider.rst:25 ../ai/provider.rst:87
220228msgid "Zammad AI"
221229msgstr ""
222230
223- #: ../ai/provider.rst:21
231+ #: ../ai/provider.rst:26
224232msgid "OpenAI"
225233msgstr ""
226234
227- #: ../ai/provider.rst:22 ../ai/provider.rst:112
235+ #: ../ai/provider.rst:27 ../ai/provider.rst:117
228236msgid "Ollama"
229237msgstr ""
230238
231- #: ../ai/provider.rst:23
239+ #: ../ai/provider.rst:28
232240msgid "Anthropic"
233241msgstr ""
234242
235- #: ../ai/provider.rst:24
243+ #: ../ai/provider.rst:29
236244msgid "Azure AI"
237245msgstr ""
238246
239- #: ../ai/provider.rst:25
247+ #: ../ai/provider.rst:30
240248msgid "Mistral AI"
241249msgstr ""
242250
243- #: ../ai/provider.rst:26
251+ #: ../ai/provider.rst:31
244252msgid "Custom (OpenAI Compatible)"
245253msgstr ""
246254
247- #: ../ai/provider.rst:28
255+ #: ../ai/provider.rst:33
248256msgid ""
249257"Depending on which provider you choose, Zammad displays different fields you "
250258"can configure."
251259msgstr ""
252260
253- #: ../ai/provider.rst:31
261+ #: ../ai/provider.rst:36
254262msgid ""
255263"The AI service you have subscribed to is not available? This is just the "
256264"first step. We are going to add more providers soon! If you want to support "
257265"us or need the provider as soon as possible, just let our `sales department "
258266"<https://zammad.com/en/company/contact>`_ know!"
259267msgstr ""
260268
261- #: ../ai/provider.rst:39
269+ #: ../ai/provider.rst:44
262270msgid "Token"
263271msgstr ""
264272
265- #: ../ai/provider.rst:37
273+ #: ../ai/provider.rst:42
266274msgid ""
267275"Add your API token which you got from your provider here. Don't confuse it "
268276"with the tokens a large language model (LLM) is dealing with when processing "
269277"a request."
270278msgstr ""
271279
272- #: ../ai/provider.rst:43 ../manage/knowledge-base.rst:151
280+ #: ../ai/provider.rst:48 ../manage/knowledge-base.rst:151
273281#: ../system/integrations/elasticsearch.rst:57
274282msgid "URL"
275283msgstr ""
276284
277- #: ../ai/provider.rst:42
285+ #: ../ai/provider.rst:47
278286msgid ""
279287"Provide the URL or IP address of your provider. This is required for Ollama "
280288"and OpenAI compatible providers."
281289msgstr ""
282290
283- #: ../ai/provider.rst:47
291+ #: ../ai/provider.rst:52
284292msgid "URL (Completions)"
285293msgstr ""
286294
287- #: ../ai/provider.rst:46
295+ #: ../ai/provider.rst:51
288296msgid ""
289297"Only for Azure AI as provider. Add the endpoint where your text generation "
290298"model is available."
291299msgstr ""
292300
293- #: ../ai/provider.rst:52
301+ #: ../ai/provider.rst:57
294302msgid "Model"
295303msgstr ""
296304
297- #: ../ai/provider.rst:50
305+ #: ../ai/provider.rst:55
298306msgid ""
299307"Enter the exact name of the model here. This model has to be available on "
300308"your provider's side. Leave it empty (if not mandatory) to use the default "
301309"which is shown as a placeholder."
302310msgstr ""
303311
304- #: ../ai/provider.rst:60
312+ #: ../ai/provider.rst:65
305313msgid "Recognize Image Text (OCR)"
306314msgstr ""
307315
308- #: ../ai/provider.rst:55
316+ #: ../ai/provider.rst:60
309317msgid ""
310318"Zammad allows you to use optical character recognition (OCR) to extract text "
311319"from images. This can be useful if you often get error messages or other "
312320"important information, which is only present in images."
313321msgstr ""
314322
315- #: ../ai/provider.rst:59
323+ #: ../ai/provider.rst:64
316324msgid ""
317325"Simply switch the toggle on or off. Be aware that using this feature can "
318326"cause a high consumption of tokens."
319327msgstr ""
320328
321- #: ../ai/provider.rst:67
329+ #: ../ai/provider.rst:72
322330msgid "OCR Model"
323331msgstr ""
324332
325- #: ../ai/provider.rst:63
333+ #: ../ai/provider.rst:68
326334msgid ""
327335"Specify a model to use for the OCR feature. Leave it empty to use the "
328336"default model of your provider."
329337msgstr ""
330338
331- #: ../ai/provider.rst:66
339+ #: ../ai/provider.rst:71
332340msgid ""
333341"Note: the field is called **URL (OCR)** for Azure AI and expects a URL where "
334342"the OCR model is available instead of a model itself."
335343msgstr ""
336344
337- #: ../ai/provider.rst:69
345+ #: ../ai/provider.rst:74
338346msgid ""
339347"After providing the information, make sure to click the ``Save`` button and "
340348"activate AI features."
341349msgstr ""
342350
343- #: ../ai/provider.rst:73
351+ #: ../ai/provider.rst:78
344352#, fuzzy
345353msgid "Excursion"
346354msgstr "Verze"
347355
348- #: ../ai/provider.rst:75
356+ #: ../ai/provider.rst:80
349357msgid ""
350358"In case you want to know more about Zammad AI or Ollama, read on here. "
351359"Otherwise, head over to :ref:`feedback-logs` or check out the AI-powered "
352360"features and how to use them."
353361msgstr ""
354362
355- #: ../ai/provider.rst:84
363+ #: ../ai/provider.rst:89
356364msgid ""
357365"Using Zammad AI as a provider is the easiest way you can get started with "
358366"Zammad's AI features. It has some big advantages like:"
359367msgstr ""
360368
361- #: ../ai/provider.rst:87
369+ #: ../ai/provider.rst:92
362370msgid ""
363371"You don't have to take care of the setup of an AI system and its "
364372"configuration."
365373msgstr ""
366374
367- #: ../ai/provider.rst:89
375+ #: ../ai/provider.rst:94
368376msgid "Hosted in the EU and compliant with GDPR."
369377msgstr ""
370378
371- #: ../ai/provider.rst:90
379+ #: ../ai/provider.rst:95
372380msgid ""
373381"No configuration in Zammad needed (for SaaS customers) or only an API key "
374382"required (for self-hosted customers)."
375383msgstr ""
376384
377- #: ../ai/provider.rst:92
385+ #: ../ai/provider.rst:97
378386msgid "Your requests with sensitive information aren't used for training."
379387msgstr ""
380388
381- #: ../ai/provider.rst:93
389+ #: ../ai/provider.rst:98
382390msgid ""
383391"If something isn't working as expected, you just have one place where you "
384392"get support."
385393msgstr ""
386394
387- #: ../ai/provider.rst:103
395+ #: ../ai/provider.rst:108
388396msgid "SaaS Customers"
389397msgstr ""
390398
391- #: ../ai/provider.rst:97
399+ #: ../ai/provider.rst:102
392400msgid ""
393401"Using Zammad AI requires a \"V2\" plan. Check your :doc:`subscription "
394402"settings </system/subscription>` and consider to switch your plan. If a "
@@ -399,27 +407,27 @@ msgid ""
399407"calls remain."
400408msgstr ""
401409
402- #: ../ai/provider.rst:109
410+ #: ../ai/provider.rst:114
403411msgid "Self-Hosted Customers"
404412msgstr ""
405413
406- #: ../ai/provider.rst:106
414+ #: ../ai/provider.rst:111
407415msgid ""
408416"Please `get in touch with our sales department <https://zammad.com/en/"
409417"company/contact>`_ to obtain a Zammad AI API key and to buy AI calls. After "
410418"receiving your API key, simply add and save it. Then you are ready to "
411419"activate and configure AI features as you like."
412420msgstr ""
413421
414- #: ../ai/provider.rst:114
422+ #: ../ai/provider.rst:119
415423msgid ""
416424"`Ollama <https://ollama.com/>`_ is an AI tool that allows you to set up your "
417425"own AI server on a machine you control. That means your data is not "
418426"transferred to a third party. Be aware that this only makes sense if you "
419427"have a powerful GPU in your system!"
420428msgstr ""
421429
422- #: ../ai/provider.rst:119
430+ #: ../ai/provider.rst:124
423431msgid ""
424432"If you don't have an Ollama running already, their `documentation <https://"
425433"docs.ollama.com/>`_ is a good starting point. You can find the available "
@@ -428,11 +436,11 @@ msgid ""
428436"github.com/ollama/ollama>`_."
429437msgstr ""
430438
431- #: ../ai/provider.rst:129
439+ #: ../ai/provider.rst:134
432440msgid "Feedback & Logs"
433441msgstr ""
434442
435- #: ../ai/provider.rst:131
443+ #: ../ai/provider.rst:136
436444msgid ""
437445"At the top of the settings page, you can switch to the **Feedback & Logs** "
438446"tab."
@@ -443,27 +451,27 @@ msgid ""
443451"Screenshot shows AI provider settings with activated \"Feedback & Logs\" tab"
444452msgstr ""
445453
446- #: ../ai/provider.rst:139
454+ #: ../ai/provider.rst:144
447455msgid "Downloads"
448456msgstr ""
449457
450- #: ../ai/provider.rst:141
458+ #: ../ai/provider.rst:146
451459msgid ""
452460"Your agents can provide feedback like thumbs up or down and leave a comment "
453461"in case they gave thumbs down. You can download this feedback as well as "
454462"error logs. Both downloads provide an Excel file (.xlsx) with the requested "
455463"information."
456464msgstr ""
457465
458- #: ../ai/provider.rst:147
466+ #: ../ai/provider.rst:152
459467#: ../system/integrations/checkmk/admin-panel-reference.rst:35
460468#: ../system/integrations/cti/includes/recent-logs.include.rst:2
461469#: ../system/integrations/ldap/index.rst:164
462470#: ../system/integrations/pgp/index.rst:106
463471msgid "Recent Logs"
464472msgstr ""
465473
466- #: ../ai/provider.rst:149
474+ #: ../ai/provider.rst:154
467475msgid ""
468476"Zammad shows the last requests and responses in the UI as well. So in case "
469477"something isn't working, have a look there. When you open an entry, you can "
@@ -19615,7 +19623,7 @@ msgid ""
1961519623"If your proxy server requires authentication, provide the password here."
1961619624msgstr ""
1961719625
19618- #: ../settings/system/network.rst:26
19626+ #: ../settings/system/network.rst:30
1961919627msgid "No proxy for the following hosts"
1962019628msgstr ""
1962119629
@@ -19628,6 +19636,13 @@ msgstr ""
1962819636msgid "Default: ``localhost,127.0.0.0,::1``"
1962919637msgstr ""
1963019638
19639+ #: ../settings/system/network.rst:29
19640+ msgid ""
19641+ "In case you are using the default Docker Compose stack behind a proxy, make "
19642+ "sure to add the Elasticsearch container to the exception list. The default "
19643+ "container name is ``zammad-elasticsearch``."
19644+ msgstr ""
19645+
1963119646#: ../settings/system/services.rst:2
1963219647msgid "Services"
1963319648msgstr ""
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