Handling responses that do not have 200 HTTP status

[kenvatian]

When I use https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#create-ticket to create a ticket with attachments, I got an error message of KeyError: key not found: :method, which is masking the actual error message about Status 422 {"error"=>"RecordInvalid", "description"=>"Record validation errors", "details"=>{"base"=>[{"description"=>"Uploads is invalid"}]}}.

The code is:

zendesk_client = ZendeskAPI::Client.new do |config|
...
end

ticket_attributes = {
  requester: ...,
  subject: ...,
  comment: {
    public: true,
    body: ...,
    author_id: ...,
    uploads: [...] // outputs from `ZendeskAPI::Attachment.new(zendesk_client, file: ...).save`
  },
  priority: ...,
  custom_fields: ...,
  tags: [...]
}

ZendeskAPI::Ticket.create!(zendesk_client, ticket_attributes)

And the error stack trace is:

at fetch(/usr/local/bundle/gems/faraday-2.13.3/lib/faraday/options.rb:84)
at exc_msg_and_response(/usr/local/bundle/gems/faraday-2.13.3/lib/faraday/error.rb:93)
at exc_msg_and_response!(/usr/local/bundle/gems/faraday-2.13.3/lib/faraday/error.rb:73)
at initialize(/usr/local/bundle/gems/faraday-2.13.3/lib/faraday/error.rb:12)
at initialize(/usr/local/bundle/gems/zendesk_api-3.1.1/lib/zendesk_api/error.rb:20)
at new(/usr/local/bundle/gems/zendesk_api-3.1.1/lib/zendesk_api/middleware/response/raise_error.rb:18)
at on_complete(/usr/local/bundle/gems/zendesk_api-3.1.1/lib/zendesk_api/middleware/response/raise_error.rb:18)
at block in call(/usr/local/bundle/gems/faraday-2.13.3/lib/faraday/middleware.rb:57)
at on_complete(/usr/local/bundle/gems/faraday-2.13.3/lib/faraday/response.rb:42)
at call(/usr/local/bundle/gems/faraday-2.13.3/lib/faraday/middleware.rb:56)
at call(/usr/local/bundle/gems/zendesk_api-3.1.1/lib/zendesk_api/middleware/response/raise_error.rb:8)
at build_response(/usr/local/bundle/gems/faraday-2.13.3/lib/faraday/rack_builder.rb:153)
at run_request(/usr/local/bundle/gems/faraday-2.13.3/lib/faraday/connection.rb:452)
at post(/usr/local/bundle/gems/faraday-2.13.3/lib/faraday/connection.rb:280)
at save!(/usr/local/bundle/gems/zendesk_api-3.1.1/lib/zendesk_api/actions.rb:32)
at block in create!(/usr/local/bundle/gems/zendesk_api-3.1.1/lib/zendesk_api/actions.rb:153)
at tap(<internal:kernel>:90)
at create!(/usr/local/bundle/gems/zendesk_api-3.1.1/lib/zendesk_api/actions.rb:152

[chaadow]

same issue when the response status code is 422 i got a gem error in the error stack

[avdept]

Update faraday gem, to latest version, it will fix it

[chaadow]

@avdept you re right. I don't have the issue anymore