App crash - Application tried to present modal view controller on itself.

[AkshayaT2S]

Updated package to 11.1.0 and app crashes

"react-native-zohosalesiq-mobilisten": "11.1.0"

Application tried to present modal view controller on itself. Presenting controller is <Mobilisten.LCNavigationController: 0x135126400>.

0  CoreFoundation                 0x11a21c __exceptionPreprocess
1  libobjc.A.dylib                0x31abc objc_exception_throw
2  UIKitCore                      0x2bcc60 -[UIViewController _presentViewController:withAnimationController:completion:]
3  UIKitCore                      0x2ba99c __63-[UIViewController _presentViewController:animated:completion:]_block_invoke_2
4  UIKitCore                      0x352b4 +[UIView(Animation) performWithoutAnimation:]
5  UIKitCore                      0x2ba91c __63-[UIViewController _presentViewController:animated:completion:]_block_invoke
6  UIKitCore                      0x214388 +[UIViewController _performWithoutDeferringTransitionsAllowingAnimation:actions:]
7  UIKitCore                      0x2b2114 -[UIViewController _performCoordinatedPresentOrDismiss:animated:]
8  UIKitCore                      0x2ba804 -[UIViewController _presentViewController:animated:completion:]
9  UIKitCore                      0x5b412c -[UIViewController presentViewController:animated:completion:]
10 Mobilisten                     0xbe150 (Missing UUID e5aea526fe12322abead62e77c5a333d)
11 Mobilisten                     0xc9df4 (Missing UUID e5aea526fe12322abead62e77c5a333d)
12 Mobilisten                     0xb53c8 (Missing UUID e5aea526fe12322abead62e77c5a333d)
13 Mobilisten                     0xcc94c (Missing UUID e5aea526fe12322abead62e77c5a333d)
14 Mobilisten                     0x406288 (Missing UUID e5aea526fe12322abead62e77c5a333d)
15 Mobilisten                     0xcd731 (Missing UUID e5aea526fe12322abead62e77c5a333d)
16 Mobilisten                     0xb6759 (Missing UUID e5aea526fe12322abead62e77c5a333d)
17 Mobilisten                     0xcd731 (Missing UUID e5aea526fe12322abead62e77c5a333d)
18 libswift_Concurrency.dylib     0x65241 completeTaskWithClosure(swift::AsyncContext*, swift::SwiftError*)
        ```
    

[venkatesh-ramesh-12517]

Hello @AkshayaT2S

Thank you for reporting the issue along with the stack trace.

Based on the stack trace, the crash is caused by multiple present calls being triggered before the first presentation is completed. This can lead to UIKit errors, like presenting a view controller on itself.

Please check if the Mobilisten APIs used to launch Mobilisten are being triggered multiple times unintentionally.

For further assistance, write to us at support@zohosalesiq.com along with the GitHub ID. We'll be happy to assist.

Best regards,
Venkatesh R
Zoho SalesIQ.

[AkshayaT2S]

We clicked it multiple times as part of our testing and it crashed. @venkatesh-ramesh-12517

[venkatesh-ramesh-12517]

Hi @AkshayaT2S

Thank you for reaching out to us.

To help us resolve this issue, please share the specific API that caused the crash when triggered multiple times. This will help us identify the root cause and provide a fix.

If you have any further questions, feel free to contact our support team at support@zohosalesiq.com.

Best regards,
Venkatesh | Zoho SalesIQ

[venkatesh-ramesh-12517]

Hello @AkshayaT2S

Thank you for your patience and cooperation.

The reported issue has been addressed. Please upgrade to version 12.1.1 to see the changes reflected.

If you have any further questions or need assistance, please contact our support team at support@zohosalesiq.com.

Best regards,
Venkatesh | Zoho SalesIQ