Hi,
I purchased a Lumina PRO license using my main Home Assistant user.
I now need to use Lumina PRO with a different Home Assistant user, which is the dedicated user used on my wall tablet.
I tried adding the tablet Home Assistant User ID in:
PRO settings → Multiple HA accounts / PRO passwords → User ID → password mapping
and I used the same PRO password associated with my main Home Assistant user.
The PRO password is accepted in the configuration page and Lumina shows PRO as active, but when I actually log in to Home Assistant with the tablet user, the PRO features are still not available.
I do not need to use the PRO license on both Home Assistant users at the same time.
I would like to transfer my existing PRO license from my main Home Assistant user to the tablet Home Assistant user.
I am happy for the license to stop working on the old Home Assistant user after the transfer.
Is it possible to reassign or reset the existing PRO license so that it becomes linked to the new Home Assistant User ID?
If needed, I can provide the old and new Home Assistant User IDs privately.
Thank you!
Hi,
I purchased a Lumina PRO license using my main Home Assistant user.
I now need to use Lumina PRO with a different Home Assistant user, which is the dedicated user used on my wall tablet.
I tried adding the tablet Home Assistant User ID in:
PRO settings → Multiple HA accounts / PRO passwords → User ID → password mapping
and I used the same PRO password associated with my main Home Assistant user.
The PRO password is accepted in the configuration page and Lumina shows PRO as active, but when I actually log in to Home Assistant with the tablet user, the PRO features are still not available.
I do not need to use the PRO license on both Home Assistant users at the same time.
I would like to transfer my existing PRO license from my main Home Assistant user to the tablet Home Assistant user.
I am happy for the license to stop working on the old Home Assistant user after the transfer.
Is it possible to reassign or reset the existing PRO license so that it becomes linked to the new Home Assistant User ID?
If needed, I can provide the old and new Home Assistant User IDs privately.
Thank you!