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Release Evidence Packet

  • Project: support-refund-agent
  • Agent: refund-assistant
  • Environment: production_like
  • Run id: agents_shipgate_e25de5ef59b7d500
  • Generated at: 2026-01-01T00:00:00+00:00
  • Packet schema: 0.12

This packet is a reviewer-shaped synthesis of a static Agents Shipgate scan. See §10 for what the packet does not prove.

§1 Release decision — BLOCKED

  • Decision: blocked
  • Reason: 5 active findings block release.
  • Blockers: 5
  • Review items: 9

CI gate behavior (informational)

  • ci_mode: advisory, would_fail_ci: false, exit code: 0
  • Note: CI behavior is metadata about the run gate, not the verdict. The verdict above derives from release_decision.decision.

Static semantic coverage

  • Pass-eligible actions: 0/7
  • Evidence gaps: 7
  • Known authority review concerns: 1
  • Reasons: conflicting_binding_evidence=7, unscoped_authority=1

Blockers

  • SHIP-POLICY-APPROVAL-MISSING (critical): stripe.create_refund lacks a declared approval policy — specs/support-tools.openapi.yaml:97 — shipgate.yaml:82
  • SHIP-SIDEFX-IDEMPOTENCY-MISSING (critical): stripe.create_refund lacks idempotency evidence — specs/support-tools.openapi.yaml:97 — shipgate.yaml:87
  • SHIP-ACTION-EXTERNAL-COMMUNICATION-AUDIT-MISSING (high): gmail.send_customer_email has external communication capability without required controls — .agents-shipgate/mcp-tools.json\#/tools/1
  • SHIP-ACTION-EXTERNAL-COMMUNICATION-AUDIT-MISSING (high): stripe.create_refund has external communication capability without required controls — specs/support-tools.openapi.yaml:97
  • SHIP-ACTION-FINANCIAL-WRITE-CONTROL-MISSING (critical): stripe.create_refund has financial write capability without required controls — specs/support-tools.openapi.yaml:97

Review items

  • SHIP-AUTH-MANIFEST-BROAD-SCOPE (high): Manifest declares broad permission scopes — shipgate.yaml:91
  • SHIP-AUTH-SCOPE-COVERAGE-MISSING (high): shopify.cancel_order requires scopes not declared in the manifest — specs/support-tools.openapi.yaml:116
  • SHIP-AUTH-SCOPE-COVERAGE-MISSING (high): support.search_kb requires scopes not declared in the manifest — .agents-shipgate/mcp-tools.json\#/tools/0
  • SHIP-AUTH-MISSING-SCOPE (high): refund_status_lookup lacks declared auth scopes — specs/support-tools.openapi.yaml:72
  • SHIP-AUTH-SCOPE-COVERAGE-MISSING (high): gmail.send_customer_email requires scopes not declared in the manifest — .agents-shipgate/mcp-tools.json\#/tools/1
  • SHIP-POLICY-CONFIRMATION-MISSING (high): stripe.create_refund lacks a declared confirmation policy — specs/support-tools.openapi.yaml:97 — shipgate.yaml:85
  • SHIP-POLICY-CONFIRMATION-MISSING (high): gmail.send_customer_email lacks a declared confirmation policy — .agents-shipgate/mcp-tools.json\#/tools/1 — shipgate.yaml:85
  • SHIP-MANIFEST-HIGH-RISK-OWNER-MISSING (high): shopify.cancel_order is high-risk but has no owner — specs/support-tools.openapi.yaml:116
  • SHIP-MANIFEST-UNUSED-SCOPE (medium): Manifest declares unused permission scope zendesk:tickets:read — shipgate.yaml

§1A Evidence matrix — compact review summary

  • Evidence Matrix Light is derived from public report.json only. Release decisions, CI exit behavior, and baseline semantics remain owned by release_decision. Domain rows intentionally overlap; a single finding can appear in multiple rows when it is relevant to each review lens.
Domain Evidence present Evidence source Confidence Missing controls Blocking findings Review items
Inventory covered tool_inventory; tool_surface; +1 more medium — — —
Schema covered tool_surface_facts.tools[].hashes medium — — —
Auth partial tool_surface_facts.scopes; tool_inventory[].auth_scopes; +1 more mixed SHIP-AUTH-MANIFEST-BROAD-SCOPE: Manifest declares broad permission scopes; SHIP-AUTH-SCOPE-COVERAGE-MISSING on shopify.cancel_order: shopify.cancel_order requires scopes not declared in the manifest; +4 more — SHIP-AUTH-MANIFEST-BROAD-SCOPE (high); SHIP-AUTH-SCOPE-COVERAGE-MISSING (high); +4 more
Approval partial tool_surface_facts.controls[kind=approval_policy]; findings[] high SHIP-POLICY-APPROVAL-MISSING on stripe.create_refund: stripe.create_refund lacks a declared approval policy; SHIP-ACTION-FINANCIAL-WRITE-CONTROL-MISSING on stripe.create_refund: stripe.create_refund has financial write capability without required controls SHIP-POLICY-APPROVAL-MISSING (critical); SHIP-ACTION-FINANCIAL-WRITE-CONTROL-MISSING (critical) —
Confirmation partial tool_surface_facts.controls[kind=confirmation_policy]; findings[] high SHIP-POLICY-CONFIRMATION-MISSING on stripe.create_refund: stripe.create_refund lacks a declared confirmation policy; SHIP-POLICY-CONFIRMATION-MISSING on gmail.send_customer_email: gmail.send_customer_email lacks a declared confirmation policy — SHIP-POLICY-CONFIRMATION-MISSING (high); SHIP-POLICY-CONFIRMATION-MISSING (high)
Idempotency partial tool_surface_facts.controls[kind=idempotency_evidence]; action_surface_facts.actions[].safeguards.idempotency; +1 more high SHIP-SIDEFX-IDEMPOTENCY-MISSING on stripe.create_refund: stripe.create_refund lacks idempotency evidence; SHIP-ACTION-FINANCIAL-WRITE-CONTROL-MISSING on stripe.create_refund: stripe.create_refund has financial write capability without required controls SHIP-SIDEFX-IDEMPOTENCY-MISSING (critical); SHIP-ACTION-FINANCIAL-WRITE-CONTROL-MISSING (critical) —
Side effects partial tool_inventory[].risk_tags; action_surface_facts.actions[].effect; +1 more high SHIP-POLICY-APPROVAL-MISSING on stripe.create_refund: stripe.create_refund lacks a declared approval policy; SHIP-POLICY-CONFIRMATION-MISSING on stripe.create_refund: stripe.create_refund lacks a declared confirmation policy; +5 more SHIP-POLICY-APPROVAL-MISSING (critical); SHIP-SIDEFX-IDEMPOTENCY-MISSING (critical); +3 more SHIP-POLICY-CONFIRMATION-MISSING (high); SHIP-POLICY-CONFIRMATION-MISSING (high)
Memory isolation not_declared — unknown — — —
Human-in-the-loop evidence not_declared — unknown — — —
Prompt/scope alignment covered declared_intentions; misalignments; +1 more medium — — —
Retry/timeout not_declared — unknown — — —
Baseline debt informational — unknown — — —
Action-surface policy partial action_surface_facts.actions; findings[].blocks_release; +1 more high SHIP-ACTION-EXTERNAL-COMMUNICATION-AUDIT-MISSING on gmail.send_customer_email: gmail.send_customer_email has external communication capability without required controls; SHIP-ACTION-EXTERNAL-COMMUNICATION-AUDIT-MISSING on stripe.create_refund: stripe.create_refund has external communication capability without required controls; +1 more SHIP-ACTION-EXTERNAL-COMMUNICATION-AUDIT-MISSING (high); SHIP-ACTION-EXTERNAL-COMMUNICATION-AUDIT-MISSING (high); +1 more —

§2 Capability ↔ Intent diff — covered

Declared

  • Purpose: answer refund policy questions
  • Purpose: prepare refund requests for human review
  • Purpose: update support ticket notes
  • Prohibited: issue refund without approval
  • Prohibited: cancel order without explicit confirmation
  • Prohibited: send external email without preview

Observed tools

  • gmail.send_customer_email
  • refund_status_lookup
  • send_email_preview
  • shopify.cancel_order
  • stripe.create_refund
  • support.search_kb
  • zendesk.update_ticket

§3 High-risk tool surface — partial

  • Total tools: 7 · High-risk: 5
Tool Source Risk tags Approval Idempotency
gmail.send\_customer\_email mcp customer_communication, external_write no no
send\_email\_preview mcp read_only no no
shopify.cancel\_order openapi destructive, write yes yes
stripe.create\_refund openapi external_write, financial_action, write no no
support.search\_kb mcp read_only no no

§3A Tool-surface diff — not declared

  • Status: disabled — No --diff-from report or v0.3 baseline snapshot was provided.
  • Base: none

§3B Action-surface diff — not declared

  • Status: disabled — No action-surface comparison source was provided.
  • Base: none

§4 Approval policy coverage — partial

Tool Declared Source Gap finding(s)
shopify.cancel\_order yes policies —
stripe.create\_refund no — fp_973ea0ef2110ca9a

Gap findings

  • SHIP-POLICY-APPROVAL-MISSING (critical): stripe.create_refund lacks a declared approval policy

§5 Idempotency / retry risk — partial

  • Retry policy: not declared
Tool Declared Source Gap finding(s)
shopify.cancel\_order yes policies —
stripe.create\_refund no — fp_2cf0d6c77d9c3eee

Gap findings

  • SHIP-SIDEFX-IDEMPOTENCY-MISSING (critical): stripe.create_refund lacks idempotency evidence

§6 Scope coverage — missing

Declared scopes

  • zendesk:tickets:read
  • zendesk:tickets:write
  • stripe:\*
Scope Declared Used by tools
gmail:send no gmail.send\_customer\_email
shopify:orders:write no shopify.cancel\_order
stripe:\* yes —
stripe:refunds:write yes stripe.create\_refund
support:kb:read no support.search\_kb
zendesk:tickets:read yes —
zendesk:tickets:write yes zendesk.update\_ticket

Unused declared scopes

  • zendesk:tickets:read

Used by tools but not declared

  • gmail:send
  • shopify:orders:write
  • support:kb:read

Gap findings

  • SHIP-AUTH-SCOPE-COVERAGE-MISSING (high): shopify.cancel_order requires scopes not declared in the manifest
  • SHIP-AUTH-SCOPE-COVERAGE-MISSING (high): support.search_kb requires scopes not declared in the manifest
  • SHIP-AUTH-SCOPE-COVERAGE-MISSING (high): gmail.send_customer_email requires scopes not declared in the manifest
  • SHIP-MANIFEST-UNUSED-SCOPE (medium): Manifest declares unused permission scope zendesk:tickets:read

§7 Memory isolation — not declared

  • Manifest does not declare a memory isolation policy. The current manifest schema (v0.1) has no agent.memory field. See §10 for the residual review item.

§8 Human-in-the-loop evidence — covered

  • Configured: yes
  • Human review recommended: yes
  • Provenance mode: fresh\_scan
  • Capability-linked trace rows: 0/0 matched (0 source(s))
  • HITL evidence is local review evidence only. Missing local evidence does not prove a runtime control is absent, and present local evidence does not certify runtime enforcement.

Approval-required tools

  • shopify.cancel\_order

Confirmation-required tools

  • shopify.cancel\_order

§9 Required dynamic scenarios — partial

  • Manual review for SHIP-ACTION-EXTERNAL-COMMUNICATION-AUDIT-MISSING — Declare confirmation policy and safeguards.audit_log for this external communication action.
    • Related finding(s): fp_1c94d2d2693dccdf, fp_e042ce7813b97a2d
  • Manual review for SHIP-ACTION-FINANCIAL-WRITE-CONTROL-MISSING — Declare approval.required, safeguards.audit_log, and safeguards.idempotency for this financial write action.
    • Related finding(s): fp_dfa27ad5b52d8fd6
  • Manual review for SHIP-AUTH-MANIFEST-BROAD-SCOPE — Replace broad manifest permission scopes with the narrowest scopes needed for this release.
    • Related finding(s): fp_df4a990cca9f936b
  • Manual review for SHIP-AUTH-MISSING-SCOPE — Declare operation-specific auth scopes for refund_status_lookup, or explicitly declare anonymous authority when the operation requires no credentials.
    • Related finding(s): fp_519cb82f038efd10
  • Manual review for SHIP-AUTH-SCOPE-COVERAGE-MISSING — Add the required scopes for shopify.cancel_order to permissions.scopes or narrow the tool's declared auth requirements.
    • Related finding(s): fp_095f3a5337124f6e, fp_1fd01b4ed2e41d51, fp_24d610b0d4324190
  • Manual review for SHIP-MANIFEST-HIGH-RISK-OWNER-MISSING — Declare an owner for each high-risk production tool in risk_overrides.tools.
    • Related finding(s): fp_674fa79ae9993422
  • Manual review for SHIP-MANIFEST-UNUSED-SCOPE — Remove unused manifest scopes or add tool metadata showing why they are required.
    • Related finding(s): fp_609d62f4dc434961
  • Manual review for SHIP-POLICY-APPROVAL-MISSING — Declare an approval policy for stripe.create_refund or remove this tool from the release.
    • Related finding(s): fp_973ea0ef2110ca9a
  • Manual review for SHIP-POLICY-CONFIRMATION-MISSING — Declare a user confirmation policy for stripe.create_refund or remove this action from the release.
    • Related finding(s): fp_c762eebfadaf39d9, fp_fae2921fd2d0cbd5
  • Manual review for SHIP-SIDEFX-IDEMPOTENCY-MISSING — Add an idempotency key, idempotent annotation, or declared idempotency policy for stripe.create_refund.
    • Related finding(s): fp_2cf0d6c77d9c3eee
  • Re-run scan after resolving source warnings — Source loaders emitted warnings; some tool surfaces may have been parsed with reduced confidence.

§10 What this packet did NOT prove

Agents Shipgate is an advisory tool: the deterministic merge gate for AI-generated agent capability changes, run as a local-first, static Tool-Use Readiness review. The packet below is derived from a scan; it does not, by itself, prove the following properties:

  • Prompt robustness. Whether the agent's prompt holds up under jailbreaks, persona drift, indirect prompt injection, or adversarial inputs.
  • Runtime behavior. Whether the agent actually invokes only the declared tools, respects approval gates at runtime, or follows policy under load. Static config is not runtime evidence.
  • Model correctness. Whether the underlying model produces correct outputs, calls the right tools, or stays within the declared scope. The packet does not benchmark the model.
  • Adversarial resistance. Whether the agent withstands red-team or penetration testing. The packet does not run scenarios; it organizes evidence.

Per-run residuals

  • Source warnings:
    • MCP source declares wildcard tool exposure
  • Low-confidence tool extractions: none
  • Suppressed findings in effect: none
  • Memory isolation is not modeled by the v0.1 manifest schema; no static evidence is available.