[Bug]: Login error - Terms and/or Policies have been updated.

[karlismaj]

The problem

Logger: aioaquarea
Source: custom_components/aquarea/init.py:52
integration: Aquarea Smart Cloud (documentation, issues)
First occurred: 00:21:22 (1 occurrence)
Last logged: 00:21:22

<aioaquarea.core.AquareaClient object at 0x7f9e26cbd160>: API Error: unknown_error_code - Terms and/or Policies have been updated.

What version of Home Assistant Core are you running?

2026.03.1

What type of installation are you running?

Home Assistant OS

What version of the integration are you running?

1.0.4

Device description

2 zones
DHW

Is the integration loading?

No

Is the adapter able to connect to the Aquarea Smart Cloud with a stable internet connection?

Yes

Are you able to perform the action you're trying to with the Aquarea Smart Cloud Site/App?

Yes

Area of the issue

No response

Anything in the logs?

Additional information

No response

[Pihlflykt]

I'm also having troubles with the integration since about a day back (5th of March)

[Samshiel81]

You 'll need to login in the Panasonic comfort cloud app with the account you use in HA. You ll have to accept the new terms & condition. Do not forget to update the comfort cloud app to the latest version before. i first tried without updating it first, the login went through without asking anything. after the update i got to accept the new terms & condition. Now everything is working fine ^^

[rumvis]

Works for me. A decent message, or an message at all that the Integration stopped working would be be great.