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2. Organisational Context and Governance

2.1 Legal Entity and Structure {#2.1-legal-entity-and-structure}

OpenRemote is an open source project with a professional organisation registered in The Netherlands (as of here called OpenRemote). The management team consists of the CEO, CTO, and Product owner.

2.2 Management Commitment {#2.2-management-commitment}

The management team of OpenRemote, consists of CEO, CTO, and Product owner. The Chairman of the Advisory Board advises on long term ambition and performance and improvement targets.

The management team is committed to quality, safeguarded by peer review and a PDCA cycle which is linked to a short term (daily and weekly) and long term (half-yearly) cycle.

The half year cycle is organised as a face to face meeting of the whole organisation, during which strategic direction, product development (roadmap), key project realisations, and overall planning are evaluated. Performance related to quality of processes is reviewed and used to define improvements, translated into actions. A risk assessment approach is used to set priorities and select improvement actions.

The daily (stand-up) and (two)weekly meeting cycle, with the complete team, is primarily intended to review and plan the running program of projects as well as product development and define and monitor short term corrective or preventive quality improvement actions. The meeting also monitors the long term improvement actions defined during the half year cycle.

2.3 Roles and Responsibilities {#2.3-roles-and-responsibilities-–-expanded-placeholder}

:::note This is preliminary information, as OpenRemote, we are working on this subject and will publish an update soon. :::

OpenRemote defines clear roles and responsibilities to ensure effective governance of quality, security, and operational processes. The CEO is accountable for the overall management system, including quality and compliance. The CTO is responsible for technical governance, product security, and Product owner for a secure development lifecycle.

Specific responsibilities are assigned for information security management, incident response, risk management, and system operations. Segregation of duties is applied where appropriate to reduce risks related to unauthorised access or conflicting responsibilities, particularly in areas such as system administration, code deployment, and financial management.

Role Roles and Responsibilities
CEO Sales
Financial and Personnel management
Quality officer
CTO System architecture
Technical Roadmap
Security lead and incidence response coordinator
Infrastructure administration
Quality officer Security officer, ISMS owner,
Quality compliance monitoring
Product owner Roadmap and programming
Capacity and sprint planning
Secure development lifecycle
Project manager Project realisation
Project production deployment
Topic owner Manages a main topic or feature
Gatekeeper to define and plan issues
Project technical lead Project architecture
Technical project realisation
UX manager Marketing visual communication
User requirements refinement for product features
Product UX
Software developers Code development
Code review of development work of colleagues