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240 changes: 239 additions & 1 deletion manual/user_manual/form_config.md
Original file line number Diff line number Diff line change
Expand Up @@ -7,14 +7,23 @@

- **线索表单**
- **客户表单**
- **联系人表单**
- **商机表单**
- **报价单表单**
- **合同表单**
- **回款计划表单**
- **产品表单**
- **价格表表单**
- **跟进记录表单**
- **跟进计划表单**

用户可以根据公司业务需求自定义表单内容。

![表单设置](../img/user_manual/form-settings.png)




## 表单设置

!!! Abstract ""
Expand All @@ -31,6 +40,182 @@

![模块设置](../img/user_manual/module-settings.png)

### 表单字段设置

#### 下拉单选/下拉多选

**显隐规则**属性

!!! Abstract ""

在【表单设置】中,选择下拉单选/多选字段,通过配置“显隐规则”属性即可实现表单字段的显示和隐藏效果。

### 场景示例

- **“线索来源”字段选择线上时,表单显示“线上来源详情“字段**

### 操作步骤
- 进入线索表单设
- 选择线索来源字段
- 选择“显隐规则”
- 设置规则,选择“线上”显示“线上来源详情”字段


![下拉单选-显隐](../img/user_manual/form-dropdown-box-show.png)

**字段联动**属性

!!! Abstract ""

在【表单设置】中,选择下拉单选/多选字段,通过配置“字段联动”属性即可实现表单字段与字段之间的联动。
目前之前的联动方式有两种:
自动选择:联动字段自动选择某个选项值
限制可选范围:限制联动字段的可选值范围

### 场景示例

1. **“线索来源”字段选择线下时,联动字段“线上来源详情“自动选择选项值为”线下不涉及“**

### 操作步骤
- 进入线索表单设
- 选择线索来源字段
- 选择“字段联动”
- 联动字段选择”线上来源详情“
- 设置规则,选择“线下”自动选择(联动字段)”线下不涉及“

2. **“线索来源”字段选择线下时,联动字段“线上来源详情“限制可选范围为”400电话“**

### 操作步骤
- 进入线索表单设
- 选择线索来源字段
- 选择“字段联动”
- 联动字段选择”线上来源详情“
- 设置规则,选择“线下”限制可选范围(联动字段)”400电话“





![下拉字段-联动](../img/user_manual/form-dropdown-box-link.png)

#### 数据单选/数据多选

**数据源**属性

!!! Abstract ""

在【表单设置】中,选择数据单选/数据多选字段,通过配置“数据源”属性即可实现将用户通过表单录入的信息进行整合使用。

### 系统支持的数据源

- 客户
- 联系人
- 商机
- 产品
- 线索
- 价格表
- 报价单
- 合同


![数据源](../img/user_manual/form-data-source.png)

**数据过滤**属性

!!! Abstract ""

在【表单设置】中,选择数据单选/多选字段,通过配置“数据过滤”属性即可实现对数据源展示的数据列表进行条件过滤。

### 场景示例

- **创建商机时,选择客户,联系人仅展示该客户的联系人列表**

### 操作步骤
- 进入商机表单设
- 选择联系人字段
- 选择“数据过滤”
- 点击“设置”
- 设置过滤条件“客户名属于客户名”


![数据过滤](../img/user_manual/form-data-source-filter.png)

**显示字段**属性

!!! Abstract ""

在【表单设置】中,选择数据单选/多选字段,通过配置“显示字段”属性即可实现选择数据时展示该数据的关联字段。

### 场景示例

- **创建商机时,选择联系人,关联展示联系人的手机号**

### 操作步骤
- 进入商机表单设
- 选择联系人字段
- 选择“显示字段”
- 选择“手机号”




![显示字段](../img/user_manual/form-data-source-field.png)

![显示字段2](../img/user_manual/form-data-source-filter2.png)



#### 计算

**公式**属性

!!! Abstract ""

在【表单设置】中,选择计算字段,通过配置“公式”属性即可实现自动基于表单其它字段数据进行运算并生成结果。

### 操作步骤
- 添加”计算“字段
- 点击公式属性的设置
- 选择当前表单可参与计算的字段(数字类型)
- 通过运算符组成完成公式




![计算字段](../img/user_manual/form-calculated-field.png)

#### **手机**

**格式**属性

!!! Abstract ""

在【表单设置】中,选择手机字段,通过配置“格式”属性即可实现手机是否严格校验11位的效果。
系统目前支持两种格式:
无:不校验长度,输入数字即可
手机号:严格校验11位数字



![image-20251210105522825](../img/user_manual/form-phone.png)

### 表单联动设置

!!! Abstract ""

**表单联动**是一种自动同步不同表单字段数据的智能功能,可实现跨表单的信息关联与填充,无需手动重复录入。

![image-20251210113756150](../img/user_manual/form-linkage-1.png)

!!! Abstract ""

### 典型业务场景

- **线索转商机**
在【商机表单设置】中,”表单联动“属性选择【线索】模块,点击设置,配置字段对应关系。


![image-20251210114449217](../img/user_manual/form-linkage-2.png)

## 业务规则设置

Expand All @@ -41,11 +226,63 @@
### 可配置的业务规则

- **线索池规则**
- **移入线索池原因设置**
- **公海规则**
- **移入公海原因设置**
- **库容规则**
- **商机阶段**
- **商机关闭原因设置**

![业务规则设置](../img/user_manual/business-rules.png)

### 线索池设置

!!! Abstract ""

线索池管理是销售团队集中管理潜在客户线索的核心工具,支持对线索池的权限、领取规则、回收机制等进行精细化配置。

1. 基本信息配置
- 自定义线索池名称,便于按业务线分类管理
- 配置管理员(负责线索池规则维护)和成员(可领取线索的销售团队),明确权限范围。
2. 线索领取规则
支持多维度限制线索领取权限,避免资源抢占或闲置
- 每日领取:控制销售每日可领取的线索数量(“不限”/“限制”)
- 前归属人领取:限制原跟进人的重复领取权限
- 设置新线索的 “冷却期”,避免新线索被无序争抢
3. 线索回收规则
自动回收长期未跟进的线索,保证资源流转效率:
- 开启 “自动回收” 后,可按条件触发回收(如图 “入库 时间大于90天”或“最后跟进时间大于30天 ”);
- 规则支持组合条件(“or” 关系),灵活适配不同业务场景;
- 时间支持配置动态时间或区间时间

- 注意:自动回收定时任务为每天**0点**执行

- 动态时间与区间时间的差异

- **动态时间**:是相对与**当前时刻**的可变时间范围,会随系统时间自动更新
- **区间时间**:是固**定的、有明确起止点**的时间范围,不会随当前时刻变化
- **关键差异**:

- | 维度 | 动态时间 | 区间时间 |
| -------- | ---------------------------------- | ---------------------------------- |
| 范围特性 | 随当前时间动态变化 | 固定起止点,永久不变 |
| 表述方式 | 用 “近 / 过去 / 本周” 等相对词描述 | 用具体日期 / 时刻明确起止 |
| 适用场景 | 实时数据筛选(如 “近 7 天线索”) | 固定周期统计(如 “11 月销售数据”) |
| 灵活性 | 高(自动适配当前时间) | 低(需手动修改起止点) |

动态时间与动态-自定义时间的差异

- **动态时间**:是相对与**当前时刻**的可变**时间范围**,会随系统时间自动更新。
- 如:动态-上季度:假设当前时间(2025 年 12 月 10 日)对应的 “上季度” 时间范围是 **2025 年 7 月 1 日至 2025 年 9 月 30 日**。
1. 季度划分规则:按标准自然季度,12 月属于**第四季度(10-12 月)**,因此 “上季度” 是**第三季度(7-9 月)**。
2. 结合界面的 “动态” 选项,该时间范围会随当前系统时间自动更新(例如明年 1 月查看时,“上季度” 会变为 2025 年 10-12 月)。
- **动态-自定义**:是相对与**当前时刻**的可变**固定时间**,会随系统时间自动更新
- 如:动态-自定义30天前:假设当前时间(2025 年 12 月 10 日),动态30天前的时间是**2025年11月30日**。
1. 以当前系统时间,向前回溯30天,形成一个随当前时间变化的动态时间
2. 将30天前的数据全部回收

![image-20251210134250096](../img/user_manual/setting-lead-pool.png)

### 商机阶段设置

!!! Abstract ""
Expand All @@ -56,4 +293,5 @@
- 进行中的商机阶段支持修改阶段名称与赢率
- 支持自定义商机阶段回退设置

![业务规则设置](../img/user_manual/Opportunity_Stage_Settings.png)
![业务规则设置](../img/user_manual/Opportunity_Stage_Settings.png)

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