If you discover a security vulnerability in this FreeScout module, please report it responsibly and do not open a public GitHub issue.
Please report security issues by email:
Include the following details:
- Description of the issue
- Steps to reproduce
- Affected version(s)
- Potential impact
- Proof of concept (if available)
- Suggested mitigation (optional)
You will receive an acknowledgement within 3–5 business days.
Please do not publicly disclose the vulnerability until it has been reviewed and addressed.
Please:
- Do not access data that is not your own
- Do not perform destructive testing
- Do not exploit the issue beyond what is necessary to demonstrate it
- Allow reasonable time for a fix
| Version | Supported |
|---|---|
| Latest release | Supported |
| Older versions | Not guaranteed |
Security fixes are typically only applied to the latest version.
This policy applies only to this module.
FreeScout core vulnerabilities should be reported to:
https://github.com/freescout-help-desk/freescout/security
Thank you for helping keep this project secure.