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[ECP-8706] Updating comment and tooltips for the Risk Management section #3235

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Merged
khushboo-singhvi merged 2 commits into from
Jan 28, 2026
+13 −2
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[ECP-8706] Updating comment and tooltips for the Risk Management section #3235

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[ECP-8706] Updating comment and tooltips for the Risk Management section
khushboo-singhvi Jan 28, 2026
8182d2d
Merge branch 'main' into ECP-8706
khushboo-singhvi Jan 28, 2026
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15 changes: 13 additions & 2 deletions etc/adminhtml/system/adyen_risk_management.xml
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Expand Up @@ -41,15 +41,26 @@
</field>
<field id="fraud_manual_review_status" translate="label" type="select" sortOrder="30" showInDefault="1" showInWebsite="1" showInStore="1">
<label>Manual review status</label>
<tooltip>This status will be triggered when Adyen notifies your Magento module that the payment has come under Manual Review. If you do not have this set up or do not want a separate status, please keep it on the default (e.g.'— Please Select —').</tooltip>
<tooltip>Select a specific status for orders that require manual intervention before fulfillment. This helps your team identify "held" orders in the Magento order grid. Leave as '— Please Select —' to use your default order status.</tooltip>
<source_model>Magento\Sales\Model\Config\Source\Order\Status\NewStatus</source_model>
<config_path>payment/adyen_abstract/fraud_manual_review_status</config_path>
<comment>
<![CDATA[
Manual Review features require a Revenue Protect Premium subscription. Contact support@adyen.com for setup assistance. To learn more about Manual Review, refer to
<a target="_blank" href="https://docs.adyen.com/risk-management/case-management">Adyen documentation</a>.
]]>
</comment>
</field>
<field id="fraud_manual_review_accept_status" translate="label" type="select" sortOrder="40" showInDefault="1" showInWebsite="1" showInStore="1">
<label>Manual review accepted status</label>
<tooltip>Only relevant if you do not have an action defined when you accept a manual review. This status will be triggered when a 'MANUAL_REVIEW_ACCEPT' webhook is received from Adyen. If you have already asked Adyen to set an action for this (e.g. capture) or don't want a separate status for this, please keep it on the default (e.g.'— Please Select —')</tooltip>
<tooltip>The status to be applied when an order is approved in the Adyen Customer Area. If you have already configured Adyen to automate the next step (e.g., capture) or don't need a specific status for accepted reviews, keep this as '— Please Select —'.</tooltip>
<source_model>Magento\Sales\Model\Config\Source\Order\Status\Processing</source_model>
<config_path>payment/adyen_abstract/fraud_manual_review_accept_status</config_path>
<comment>
<![CDATA[
Part of the Case Management premium feature set. See the field above for setup and documentation details.
]]>
</comment>
</field>
</group>
</include>
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