Automatic-Ticket-Classification Build a model that is able to classify customer complaints based on the products/services. By doing so, we can segregate these tickets into their relevant categories and, therefore, help in the quick resolution of the issue.
Dataset can be downloaded from here https://www.kaggle.com/code/sid9300/assignment-automatic-ticket-classification/data
The Accuracy of different models are
- Logistic regression 92.6%
- Decision Tree 82.02%
- Random Forest 59.83%
- Naive Bayes 38.53%