Transcript Channel Plugin for Open Ticket
Automatically send ticket transcripts to dedicated Discord channels per ticket type.
What it does
Routes transcripts to specific channels based on ticket option configuration. When a ticket is deleted, its transcript is sent to the channel ID defined in transcriptId for that option.
Features
- 📂 Per-option transcript channel configuration
- 🔗 Direct "View Transcript" button (HTML mode)
- 🌐 Uses Open Ticket translation system
- ⚙️ Zero additional config files—uses options.json
- 🔄 Works alongside global transcript channel
Installation
- Download and extract to
plugins/ot-transcript-channel/ - Add
transcriptIdto options inconfig/options.json - Set
"enabled": trueinplugin.json - Restart bot
Configuration Example
{
"id": "soporte",
"transcriptId": "1234567890123456789",
"name": "Soporte",
...
}Requirements
- Open Ticket v4.1.0+
- HTML transcript mode (recommended)
- Discord.js v14+
Files Included
index.tsplugin.jsonREADME.md
Full documentation in README.md
⚠️ Note: Only tested with HTML transcript mode
First stable release - Ready for production use
Full Changelog: https://github.com/DanoGlez/ot-transcript-channel/commits/1.0.0