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yidanedencao edited this page Aug 14, 2024 · 10 revisions

Precision Feedback Message Templates

A precision feedback message template is a specification of the delivery of some performance information content to a feedback recipient. Message templates represent a possible motivational message that a precision feedback system can send, and they contain a key message and optionally a visual display. For example, a key messages such as "You have reached the goal" or "You are not a top performer" may be included in a message template with a visual display of a bar chart, line chart, other graphical display, or no chart at all (text-only).

Goal Approach Message Template

There is currently one message template that the precision feedback system can access for performance approaching the goal:

Approach Goal (GH) message:

Your performance is approaching the goal this month for the measure [Measure name]. Your performance was [recipient performance level as percentage (with numerator and denominator)], below the [comparator name].

This message template is about (OntoBee) the following data features:

  1. Goal comparator element (BP)
  2. Negative performance gap set (BP)
  3. Positive performance trend set (BP)
  4. Display format compatibility: Line Graph (BP), Bar Chart (BP)

Goal Gain Message Template

There is one message templates that the precision feedback system can access for achievement of goal:

Reached Goal (GH) message:

You reached the goal this month for the measure [Measure name]. Your performance was [recipient performance level as percentage (with numerator and denominator)].

This message template is about (OntoBee) the following data features:

  1. Goal comparator element (BP)
  2. Positive performance gap set (BP)
  3. Positive performance trend set (BP)
  4. Achievement set (BP)

Goal Loss Message Template

There are two message templates that the precision feedback system can access for performance dropped below the goal:

Drop Below Goal (GH) message:

Your performance dropped below the goal this month for the measure [Measure name]. Your performance was [recipient performance level as percentage (with numerator and denominator)], below the [comparator name].

This message template is about (OntoBee) the following data features:

  1. Goal comparator element (BP)
  2. Negative performance gap set (BP)
  3. Negative performance trend set (BP)
  4. Loss set (BP)
  5. Display format compatibility: Line Graph (BP), Bar Chart (BP)

Improving Message Template

There is one message template that the precision feedback system can access for performance improving:

The Performance Improving(GH) message template contains the following message:

Your performance is improving this month for the measure [measure name].

This message template is about(OntoBee) the following features of performance data:

  1. Positive performance trend set(BP)
  2. Display format compatibility: Line Graph (BP), Bar Chart (BP)

Social Approach Message Template

There are three message templates that the precision feedback system can access for performance approaching a peer benchmark:

The Approach Top 10 Peer Benchmark(GH) message reads as follows:

Your performance is approaching the top 10% peer benchmark this month for the measure [Measure name].

This message template is about (OntoBee) the following data features:

  1. Social comparator element (BP)
  2. Negative performance gap set (BP)
  3. Positive performance trend set (BP)
  4. Peer 90th percentile benchmark (BP)
  5. Display format compatibility: Line Graph (BP), Bar Chart (BP)

The Approach Top 25 Peer Benchmark(GH) message reads as follows:

Your performance is approaching the top 25% peer benchmark this month for the measure [Measure name].

This message template is about (OntoBee) the following data features:

  1. Social comparator element (BP)
  2. Negative performance gap set (BP)
  3. Positive performance trend set (BP)
  4. Peer 75th percentile benchmark (BP)

The Approach Peer Average (GH) message reads as follows:

Your performance is approaching the peer average this month for the measure [Measure name].

This message template is about (OntoBee) the following data features:

  1. Social comparator element (BP)
  2. Negative performance gap set (BP)
  3. Positive performance trend set (BP)
  4. Peer average comparator (BP)

Social Better Message Template

There are two message templates that the precision feedback system can currently access for performance better than a peer benchmark:

The Top Performer (GH) message:

You are a top performer this month for the measure [Measure name]. Your performance was [recipient performance level - percentage], above the [comparator name].

This message template is about (OntoBee) the following data features:

  1. Social comparator element (BP)
  2. Positive performance gap set (BP)
  3. Peer 90th percentile benchmark (BP)
  4. Display format compatibility: Line Graph (BP), Bar Chart (BP)

The In Top 25% (GH) message:

You are in the top 25% of providers for the measure [Measure name]. Your performance was [recipient performance level as percentage (with numerator and denominator)], above the top 25% peer benchmark, which was X% this month.

This message template is about (OntoBee) the following data features:

  1. Social comparator element (BP)
  2. Positive performance gap set (BP)
  3. Peer 75th percentile benchmark (BP)
  4. Display format compatibility: Line Graph (BP), Bar Chart (BP)

Social Gain Message Template

There are three message templates that the precision feedback system can access for achievement of a peer benchmark:

The Achieved top 10% peer benchmark (GH) message reads:

You reached the top 10% peer benchmark this month for the measure [Measure name].

This message template is about (OntoBee) the following data features:

  1. Social comparator element (BP)
  2. Positive performance gap set (BP)
  3. Positive performance trend set (BP)
  4. Achievement set (BP)
  5. Peer 90th percentile benchmark (BP)
  6. Display format compatibility: Line Graph (BP), Bar Chart (BP)

The Achieved top 25% peer benchmark (GH) message reads:

You reached the top 25% peer benchmark this month for the measure [Measure name].

This message template is about (OntoBee) the following data features:

  1. Social comparator element (BP)
  2. Positive performance gap set (BP)
  3. Positive performance trend set (BP)
  4. Achievement set (BP)
  5. Peer 75th percentile benchmark (BP)
  6. Display format compatibility: Line Graph (BP), Bar Chart (BP)

The Achieved peer average (GH) message reads:

Your performance is above the peer average this month for the measure [Measure name].

This message template is about (OntoBee) the following data features:

  1. Social comparator element (BP)
  2. Positive performance gap set (BP)
  3. Positive performance trend set (BP)
  4. Achievement set (BP)
  5. Peer average comparator (BP)
  6. Display format compatibility: Line Graph (BP), Bar Chart (BP)

Social Loss Message Template

There are two message templates that the precision feedback system can access for performance dropped below a peer benchmark:

Drop Below Peer Average (GH) message:

Your performance dropped below the peer average for the measure [measure name].

This message template is about (OntoBee) the following data features:

  1. Social comparator element (BP)
  2. Negative performance gap set (BP)
  3. Negative performance trend set (BP)
  4. Loss set (BP)
  5. Peer average comparator (BP)
  6. Display format compatibility: Line Graph (BP), Bar Chart (BP)

No Longer Top Performer (GH) message:

You are no longer a top performer for the measure [measure name].

This message template is about (OntoBee) the following data features:

  1. Social comparator element (BP)
  2. Negative performance gap set (BP)
  3. Negative performance trend set (BP)
  4. Loss set (BP)
  5. Peer 90th percentile comparator (BP)
  6. Display format compatibility: Line Graph (BP), Bar Chart (BP)

Social Worse Message Template

There is one message template that the precision feedback system can currently access for performance below a peer benchmark:

The Not Top Performer (GH) message reads:

You are not a top performer this month for the measure [Measure name]. Your performance was [recipient performance level - percentage], below the [comparator name].

This message template is about (OntoBee) the following data features:

  1. Social comparator element (BP)
  2. Negative performance gap set (BP)
  3. Peer 90th percentile benchmark (BP)
  4. Display format compatibility: Line Graph (BP), Bar Chart (BP)

Worsening Message Template

There are two message templates that the precision feedback system can currently access for performance getting worse:

The Getting Worse (GH) message reads:

Your performance is getting worse this month for the measure [measure name].

This message template is about (OntoBee) the following data features:

  1. Negative performance trend set (BP)
  2. Display format compatibility: Line Graph (BP), Bar Chart (BP)

The Performance Dropped (GH) message reads:

Your performance dropped this month for the measure [measure name].

This message template is about (OntoBee) the following data features:

  1. Negative performance trend set (BP)
  2. Display format compatibility: Line Graph (BP), Bar Chart (BP)

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