🚑✨AI Medical Assistant Agent (AMAA)

Empowering smarter, faster, and more efficient healthcare through AI automation.

Interact With AMAA

🧠 Overview

AMAA (AI Medical Assistant Agent)** is a smart conversational AI system, always-on virtual assistant designed to help healthcare providers automate routine tasks, guide patients through self-service interactions, reduce administrative bottlenecks, and improve patient experience — all while integrating seamlessly with existing hospital systems and workflows. Whether triaging symptoms, scheduling appointments, or collecting patient feedback, AMAA works 24/7 to make healthcare more efficient, accurate, and patient-focused.

Built with Voiceflow, OpenAI APIs, and other automation tools, AMAA provides patients with 24/7 access to medical guidance while streamlining operations for healthcare staff.

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🚀 Live Demo / Try It

🔗 Interactive Demo:

Click here to chat with AMAA

🧩 Test it out:

• Ask AMAA to book an appointment.
• Try describing a symptom and see how triage works.
• Request a doctor consultation.
• Explore how it handles returning vs new patients.

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🎯 Core Objectives

• Enhance patient engagement through intelligent, human-like conversations.
• Reduce administrative workload by automating repetitive hospital tasks.
• Integrate seamlessly with Electronic Health Records/Electronic Medical Records (EHR/EMR), Hospital Information Systems (HIS), and telemedicine platforms.
• Ensure compliance, data security, and scalability across hospital environments.

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⚙️ Program Walkthrough

1. User Interaction & Onboarding

• Users initiate a conversation via web, mobile, or kiosk interface.
• AMAA greets the user, identifies their intent (e.g., booking, triage, inquiry).
• Patient identity is verified securely (existing or new patient registration).

2. Symptom Triage & Health Assessment

• AMAA uses a rule-based and AI-assisted triage model to analyze symptoms.
• It provides preliminary advice, directs patients to the right department, or escalates urgent cases.
• All interactions are logged for audit and follow-up.

3. Appointment Scheduling & Management

• Integrates with hospital appointment systems or calendars.
• Patients can book, reschedule, or cancel appointments.
• Notifications and reminders are automated through Calls, SMS, email, or WhatsApp.

4. Medical Records Access & EHR Integration

• Secure API connections allow AMAA to fetch or update patient data.
• Doctors can view summarized histories or prescriptions via dashboard.
• HIPAA/GDPR compliance ensures all data exchanges are encrypted and safe.

5. Pharmacy & Prescription Support

• AMAA assists doctors in generating prescriptions digitally.
• Patients receive e-prescriptions or pickup codes for partner pharmacies.
• Can interface with drug databases for dosage validation and alternatives.

6. Telemedicine & Virtual Consultation

• Connects patients with available doctors via video or chat sessions.
• Handles scheduling, notifications, and consent collection automatically.
• Integrates third-party telehealth APIs for seamless experience.

7. Analytics & Insights

• Administrative dashboards show patient flow, triage statistics, and response times.
• Predictive analytics highlight high-risk cases or operational bottlenecks.
• Supports real-time and historical data visualization for decision-making.

8. Compliance & Ethical Safeguards

AMAA follows strict compliance protocols:

• Never truncates responses.
• Always uses verified medical data sources.
• Asks follow-up questions when unsure.
• Operates under ethical AI and data protection standards.

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🧩 System Architecture

[ User Interfaces ]

• Welcome Message

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[ AMAA Conversational Layer ]

• Voiceflow Logic

• Natural Language Processing (OpenAI GPT)

• Custom API Calls

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[ Integration Layer ]

• EHR / HIS APIs

• Appointment & Calendar APIs

• Telemedicine APIs

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[ Data & Analytics Layer ]

• Patient Records (Secure DB)
• Reporting & Insights