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Dec 11, 2024
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📝 Update item feedback instructions #225

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📝 Update item feedback instructions
michael-mcroskey Dec 10, 2024
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Merge branch 'main' into michael/fix/marketplace-new-ui-fixes
leighajarett Dec 11, 2024
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27 changes: 22 additions & 5 deletions docs/marketplace/submit-feedback.md
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Expand Up @@ -11,32 +11,49 @@ keywords: [FlutterFlow, MarketPlace, Submit Feedback]

At FlutterFlow Marketplace, your feedback is crucial to improving the quality and reliability of the items available. There are three main ways to submit feedback:

### Contact the Item Creator
## Contact the Item Creator

For direct feedback or questions, we recommend contacting the item creator. This is great for providing constructive feedback or for support with minor item issues:

**Via Item Detail Page:**

1. Navigate to the item's detail page on Marketplace.
2. Click the **Contact the creator** button. This action will launch a new email draft with the creator's official email address pre-filled.

**Via Creator's Profile:**

1. Navigate to the creator's profile on Marketplace.
2. Click the **Contact** button. This action will copy the creator's official email address to your clipboard.
3. Send an Email to the copied email address.

### Rate an Item
## Rate an Item

You can rate items you have used, which helps other users make informed decisions:

**Via Item Detail Page:**

1. Navigate to the item's detail page on Marketplace.
2. Navigate to the **Reviews** tab.
3. Click **Add a review**.
4. Select a star rating from 1 to 5, where 5 is the highest.
5. Optionally, add a comment to your rating. Please keep your feedback respectful and honest.

**Via Dashboard:**

1. Go to the **Usage History** tab of your [dashboard](https://marketplace.flutterflow.io/dashboard).
2. Find the item you want to rate and click on the stars next to it.
3. Select a star rating from 1 to 5, where 5 is the highest.
4. Optionally, add a comment to your rating. Please keep your feedback respectful and honest.

### Report an Item
## Report an Item

If you encounter any issues with an item that may require our attention, such as copyright or trademark infringements, or severe quality issues, you can report it. Reports are submitted anonymously and will alert both the creator and our Marketplace team.

1. Navigate to the item's detail page in Marketplace.
2. Click **Report this item**
2. Click **Report this item** button.
3. Choose a report type and clearly describe the issue, including external URLs if necessary.
4. Click **Submit**

:::tip
If you are the original author or copyright holder of content that has been uploaded to the FlutterFlow Marketplace without your permission, you can file DMCA takedown request following the instructions in [**FlutterFlow's Terms of Service**](https://flutterflow.io/tos).
:::
:::
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