FlutterFlow · pinkeshmars · Aug 2, 2024 · Aug 1, 2024 · Aug 2, 2024
diff --git a/docs/accounts-billing/account-management.md b/docs/accounts-billing/account-management.md
@@ -0,0 +1,93 @@
+---
+slug: account-management
+title: Account Management
+tags: []
+toc_max_heading_level: 5
+sidebar_position: 1
+---
+
+# Account Management
+This section contains information on changing your password, verifying your email, and deleting your account.
+
+## Password
+### I can't log in to my account / I forgot my login info.
+
+To reset your account password:
+
+- From `flutterflow.io` select Login in the top right corner.
+
+- At the bottom of the page, select Reset Password.
+
+- You will receive an email with a link to reset your password.
+
+- Click the reset link and enter your new password.
+
+If you can’t remember your username or are experiencing any other issues, please reach out to us at [email protected]
+
+
+
+
+### How Do I Change My Password?
+
+
+To change your password, please use the following steps:
+
+- Log in to your FlutterFlow account and select Account from the top right.
+
+- Under Personal Info, select Reset Password.
+
+- You will receive an email with a link to reset your password.
+
+- Click the reset link and enter your new password.
+
+## Verify Account
+### How Do I Check If My Account Is Verified?
+To check if you have verified your account:
+
+1. Log in to your FlutterFlow account and select Account from the top right. 
+2. Navigate to the Profile Information section. 
+3. If you have a green checkmark next to your email, your account is verified.
+
+![img_1.png](imgs%2Fimg_1.png)
+
+### I Didn't Get The Email To Verify My Account / How Do I Resend The Verification Email?
+If you did not receive a verification email, please follow these steps:
+
+1. Log in to your FlutterFlow account and select Account from the top right. 
+2. Navigate to the Profile Information section and check that your email address is correct. 
+3. If your email is incorrect, please reach out to [email protected] to correct this. 
+4. From the Profile Information section, select Verify Email.
+
+You should receive a new confirmation email. If you do not receive the verification email, please contact us at [email protected].
+
+![img.png](imgs%2Fimg.png)
+
+## Delete Account
+### How Do I Delete My Account
+To delete your FlutterFlow account, please follow these steps:
+
+1. Log in to your FlutterFlow account and select Account from the top right.
+
+2. Scroll down to the My Plan section and select Delete Account (bottom right corner)
+
+:::danger
+This step can not be undone. We will not be able to recover your projects.
+:::
+
+
+## Change/Update Email Address
+### Q: How do I change or update my login email address?
+To change your login email in FlutterFlow:
+
+1. Log into your FlutterFlow account. 
+2. Go to the dashboard and select your account tile (showing your name and email). 
+3. Click on Update Email. 
+4. Enter your current email and password. 
+5. Input your new email and click Confirm & Log Out. 
+6. Verify the new email via the link sent to it. 
+7. Now, you need to create a new password for your new email address. To do so, click on the Forgot Password on the login page and enter your new email address. 
+8. You'll receive the password reset link at your new email address. Click the link and reset the password.
+
+Now, you are ready to log in with your new email address and password.
+
+![img_2.png](imgs%2Fimg_2.png)
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diff --git a/docs/accounts-billing/manage-custom-domains.md b/docs/accounts-billing/manage-custom-domains.md
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+
+
+# Manage Custom Domains
+
+Only *Pro* and *Teams* plans include **one** free custom domain. The *Teams* plan comes with one custom domain for the whole team. If you are on the *Standard* plan, you will need to purchase a custom domain, as it is not included in the plan for free.
+
+### How do I purchase additional custom domains?
+
+To purchase domains:
+
+1. *Standard* and *Pro* users can go to their [**account**](https://app.flutterflow.io/account) page, find the **Custom Domains** section, and click the **Add Domains** button.
+2. The *Team* owner can buy from the My Organization page.
+3. Click **Add Domains** to buy a new one.
+
+:::note
+Note that purchasing a domain is not possible during the trial period. If you're interested in obtaining a domain, please reach out to our support team for further assistance.
+:::
+
+![img_15.png](imgs%2Fimg_15.png)
+
+### How do I remove custom domains?
+
+To remove the custom domain:
+
+1. *Standard* and *Pro* users can go to their [**account**](https://app.flutterflow.io/account) page, find the **Custom Domains** section, and click the **Add Domains** button.
+2. The *Team* owner can buy from the My Organization page.
+3. Click **Remove Domains** to remove the existing custom domain.
+
+
+![img_16.png](imgs%2Fimg_16.png)
diff --git a/docs/accounts-billing/payments-billing.md b/docs/accounts-billing/payments-billing.md
@@ -0,0 +1,53 @@
+
+
+# Payments & Billing
+This section contains information on the payment methods we accept and how to change your payment method.
+
+## Invoices
+#### Can I Add A Tax ID (e.g. VAT) to my invoice?
+Unfortunately, at this time we are not able to process Tax IDs.
+
+
+## Payment Methods
+### What payment methods do you accept?
+We currently accept Visa, Mastercard, American Express, and JCB.
+
+### Can I use a gift card in addition to my credit card?
+At this time we are unable to process Gift Card payments.
+
+### My payment failed, how can I change to a different credit card?
+
+Failed subscription payments happen from time to time. These steps will help you troubleshoot the issue and update your payment method.
+
+:::info
+The most common causes for failed payments are insufficient funds, payment blocked by your credit card provider, or an expired card. If your payment fails, please reach out to your credit card provider for more details on why the payment failed.
+:::
+
+You can use these steps to update your payment method on an open invoice (where your credit card has not been charged), you can change your payment method using these steps:
+
+1. Head to the [My Account Page](https://app.flutterflow.io/account)
+2. Select **Manage Billing**
+3. Scroll to **Invoice History**
+4. Locate the invoice that failed (should be at the top) and click the icon
+
+![img_17.png](imgs%2Fimg_17.png)
+
+5. Enter your updated payment information
+
+Once your updated transaction is successfully completed, your system access will be restored.
+
+### I used the wrong credit card, can I change it?
+
+Once your subscription has been purchased, we unfortunately are unable to change your payment method for this month.
+
+You can change your default payment method for next month's purchase using these steps:
+
+1. After logging into your FlutterFlow, select [“Account”](https://app.flutterflow.io/account) from the top right.
+2. In the **My Plan** section, select **Manage Billing.**
+3. Scroll down to the **Payment Methods** section.
+4. Select **+ New Payment Method,** enter your payment details, and then select **Add.**
+5. Remove your old payment method by selecting the three dots to the right of your payment and then selecting **Delete.**
+
+:::note
+You can change the default payment method by selecting the three dots next to the payment method and then selecting **Make Default.**
+:::
diff --git a/docs/accounts-billing/plan-pricing.md b/docs/accounts-billing/plan-pricing.md
@@ -0,0 +1,16 @@
+---
+slug: plan-pricing
+title: Plans & Pricing
+tags: []
+toc_max_heading_level: 5
+sidebar_position: 2
+---
+
+# Plans & Pricing
+:::note
+For our most upto date information, please visit **[FlutterFlow pricing](https://flutterflow.io/pricing.html)**.
+:::
+
+:::note
+Regional discounts are available, please **[log in to FlutterFlow](https://app.flutterflow.io/)** to see the pricing for your region.
+:::
diff --git a/docs/accounts-billing/privacy-terms-of-service.md b/docs/accounts-billing/privacy-terms-of-service.md
@@ -0,0 +1,18 @@
+
+
+# Privacy And Terms Of Service
+
+### How do I request the deletion of my personal data?
+To request deletion of your personal data, please reach out to our support team at [email protected]
+
+### How do I request a copy of my personal data?
+To request deletion of your personal data, please reach out to our support team at [email protected].
+
+### How do I unsubscribe from email communications / marketing emails?
+To unsubscribe from FlutterFlow emails, please click the “Unsubscribe” link in the footer of our emails.
+
+### Where can I view your Privacy Policy?
+You can review the most recent version of our Privacy Policy here.
+
+### Where can I view your Terms of Service (ToS)?
+You can review the most recent version of our Terms of Service here.
diff --git a/docs/accounts-billing/referral-program.md b/docs/accounts-billing/referral-program.md
@@ -0,0 +1,37 @@
+
+# Referral Program
+
+Everyone with a FlutterFlow account has a personal referral code to share with friends and colleagues. For every referral that subscribes, you will receive one month of FlutterFlow Pro credited to your account.
+
+In order to receive this reward, the person you referred will need to:
+
+1. Click your referral link and create a FlutterFlow account.
+2. Complete purchase of a FlutterFlow Standard or Pro Plan (after their trial period ends).
+
+You are only eligible for one referral reward per individual. If your referral has already signed up for FlutterFlow, this will not be eligible for a reward.
+
+:::info
+In order to account for refunds and cancellations, referral credits will be processed 45 days after your referral's first payment.
+:::
+
+### How To Find And Share Your Referral Code
+
+Your personal referral code is listed on your [My Account Page](https://app.flutterflow.io/account).
+
+1. Navigate to the [My Account Page](https://app.flutterflow.io/account) and scroll down to the **Referrals** section.
+2. To copy your referral code, press the copy icon.
+
+![img_19.png](imgs%2Fimg_19.png)
+
+### How To Track How Many People Have Signed Up Using Your Referral Code
+
+You can track your referrals in the **Referrals** section on the [My Account Page](https://app.flutterflow.io/account). Here you will see:
+
+* **Signed Up:** How many people have signed up for FluterFlow using your referral link.
+* **Subscribed:** How many people have subscribed to FlutterFlow Pro or Standard using your referral link.
+
+![img_20.png](imgs%2Fimg_20.png)
+
+### I forgot to sign-up using the referral link, can I add this after creating account?
+
+Unfortunately, we are unable to retroactively change this after your account has been created.
diff --git a/docs/accounts-billing/refund.md b/docs/accounts-billing/refund.md
@@ -0,0 +1,13 @@
+---
+slug: refunds
+title: Refunds
+tags: []
+toc_max_heading_level: 5
+sidebar_position: 4
+---
+
+
+# Refunds
+If you're not happy with your FlutterFlow subscription, you can [cancel at any time](subscriptions/subscriptions.md#cancel-my-plan).
+
+However, there are no refunds for cancellation. In the event that the Company suspends or terminates your Account or these Terms, you understand and agree that you shall receive no refund, whether for any unused time on a subscription, any license or subscription fees for any portion of the Service, any content or data associated with your User Account, or for anything else.
diff --git a/docs/accounts-billing/subscriptions/flutterflow-for-teams.md b/docs/accounts-billing/subscriptions/flutterflow-for-teams.md
@@ -0,0 +1,107 @@
+---
+slug: subscriptions/flutterflow-teams
+title: FlutterFlow for Teams
+tags: []
+toc_max_heading_level: 5
+sidebar_position: 1
+---
+
+
+# FlutterFlow For Teams
+
+## How do I upgrade to a Teams plan?
+
+:::info
+Teams plans are annual plans and can have up to 20 team members. For an account with more than 20 members, please reach out to [email protected]
+:::
+
+To change your account to a Teams Plan, please follow these steps:
+
+1. After logging into your FlutterFlow account, head to your account [Dashboard](https://app.flutterflow.io/) and select **My Organization** from the top right.
+2. Select **Create Team**.
+
+<p></p>
+
+![img_4.png](..%2Fimgs%2Fimg_4.png)
+
+<p></p>
+
+3. Next, enter your organization name (e.g. FlutterFlow) and your website/email domain (e.g. flutterflow.io) and select **Create Team**.
+
+![img_5.png](..%2Fimgs%2Fimg_5.png)
+
+## How do I add users to my *Teams* plan?
+
+To add users to your Teams plan, you will need to complete two steps:
+
+### 1. Adding seats to your organization
+
+A seat grants one user the ability to use Flutterflow. You will need to purchase a seat for each team member that you would like to add to your Team. To do so:
+
+1. From the **My Organization** tab, select **Subscribe**.
+
+![img_6.png](..%2Fimgs%2Fimg_6.png)
+
+2. A popup will appear, select the number of seats (subscriptions) and Billing Cycle Additional users can be added to your team at any time. **You can select from a monthly or annual plan.**
+
+
+![img_7.png](..%2Fimgs%2Fimg_7.png)
+
+3. A checkout page will appear for you to complete the purchase. **Please note: this can take a few seconds to load.** If you want to add more seats at a later time, you can do so by selecting the Add Seats button.
+
+![img_8.png](..%2Fimgs%2Fimg_8.png)
+
+:::tip
+You can see how many seats you have used here
+![img_9.png](..%2Fimgs%2Fimg_9.png)
+
+:::
+
+
+### 2. Inviting users to your Team
+
+:::warning
+If you add an existing Flutterflow user to your Teams plan, they will need to manually cancel their subscription using these [**instructions**](subscriptions.md#cancel-my-plan). Once this is completed, please reach out to [email protected] or chat to process the refund for any remaining time on your monthly plan. We're working on automating this process soon!
+:::
+
+1. After you've purchased your seats, this will be reflected in the **Seats** section under **My Organization** (example below).
+2. To invite a new user, select the **Invite User(s)** button.
+
+![img_10.png](..%2Fimgs%2Fimg_10.png)
+
+3. A popup will appear, type the email of the user you would like to add.
+4. If they are not an existing user of FlutterFlow, they will be sent an invitation to join.
+
+:::note
+* Teams plans do not include a trial period.
+* You must verify your email before inviting users.
+:::
+
+![img_11.png](..%2Fimgs%2Fimg_11.png)
+
+
+## Delete users from Teams plan
+
+To remove a user from the teams, click on the **red cancel button** and select **Yes** in the popup to confirm the removal.
+
+
+<figure>
+   ![img_12.png](..%2Fimgs%2Fimg_12.png)
+  <figcaption class="centered-caption">Delete users from Teams Plan</figcaption>
+</figure>
+
+
+<figure class="centered-caption">
+    ![img_13.png](..%2Fimgs%2Fimg_13.png)
+  <figcaption class="centered-caption">Confirmation Popup</figcaption>
+</figure>
+
+---
+
+## FAQs
+
+#### Can I reduce my Teams plan to one seat?
+
+No, you can't. The minimum requirement is two seats, which includes one for the owner's pro plan + an additional team seat.
+
+