LuxuryStay Hospitality is a premium hotel chain known for its exceptional service and luxurious accommodations. With properties in multiple locations, LuxuryStay is introducing a modern, scalable, and user-friendly Hotel Management System (HMS) to revolutionize its operational efficiency.
This HMS aims to streamline workflows, elevate guest experiences, and enable smarter, data-driven decision-making across all hotel branches.
To develop a cutting-edge Hotel Management System that:
- Automates and simplifies hotel operations
- Enhances guest satisfaction
- Provides data insights for strategic planning
- Ensures real-time coordination among hotel departments
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Admin Dashboard
- Centralized panel to manage roles, permissions, and system settings.
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Staff Profiles
- Create, update, or deactivate staff accounts (e.g., managers, receptionists, housekeeping).
- Assign role-based access control to protect sensitive information.
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Guest Profiles
- Store and manage guest information: contact details, preferences, and visit history.
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Room Inventory
- Maintain detailed data on all rooms including type, availability, pricing, and status (occupied, vacant, under maintenance, or being cleaned).
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Room Booking
- Enable staff to check availability, assign rooms, and manage bookings efficiently.
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Room Status Updates
- Real-time updates for room conditions to support coordination among housekeeping, maintenance, and front desk teams.
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Reservation System
- Support for online and manual bookings.
- Generate confirmations with booking details.
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Check-in/Check-out
- Streamlined process including:
- Room assignment
- Digital key issuance (optional)
- Billing and invoice generation
- Room status update post-departure
- Streamlined process including:
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Billing System
- Automatically calculate charges based on:
- Room type and stay duration
- Additional services (laundry, meals, spa, etc.)
- Automatically calculate charges based on:
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Invoice Management
- Generate professional invoices for guests
- Support for print and email delivery
- Detailed breakdown of charges
- Guest self-service portal
- Mobile app for staff operations
- Integration with third-party booking platforms
- Real-time analytics dashboard
- Frontend: React.js
- Backend: Node.js and Express.js
- Database: MongoDB
- Authentication: JWT
- Hosting: Vercel
