Update issue templates

.github/ISSUE_TEMPLATE/01_bug_report.yml

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+name: "Bug Report"
+description: "Report a technical issue or error."
+labels: ["type: bug"]
+type: "Bug"
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Thank you for helping improve the IFRC GO Backend!
+        Please fill out the form below with as much detail as possible. This will help us diagnose and fix the issue promptly.
+        If the issue is visual, screenshots or videos are greatly appreciated.
+
+  - type: input
+    attributes:
+      label: "Affected Endpoint or URL"
+      description: "Specify the API endpoint or The URL of the page where you encountered the issue."
+      placeholder: "https://go.ifrc.org/"
+    validations:
+      required: true
+
+  - type: dropdown
+    attributes:
+      label: "Environment"
+      description: "Please select the environment where the bug occurred."
+      options:
+        - "Alpha"
+        - "Staging"
+        - "Production"
+    validations:
+      required: true
+
+  - type: input
+    attributes:
+      label: "Operating System"
+      description: "What operating system are you using? Include the version if possible."
+      placeholder: "Windows 10"
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: "Steps to Reproduce the Issue"
+      description: |
+        Please describe the issue in detail, including:
+        1. What actions led to the issue?
+        2. Sample requests or steps to trigger the issue.
+        3. Attach logs or screenshots if available.
+      placeholder: |
+        1. Sent a GET request to /api/v2/...
+        2. Observed error message: "Database connection error"
+        3. [Attach logs/screenshots if available]
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: "Expected Behavior"
+      description: "Describe what you expected to happen."
+      placeholder: "I expected the API..."
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: "Actual Behavior"
+      description: "Describe what actually happened, including any error messages."
+      placeholder: "Instead, I saw..."
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: "Relevant Logs or Stack Traces"
+      description: "Provide any logs, stack traces, or error messages that can help in diagnosing the issue."
+      placeholder: |
+        Error: Connection timeout at db.connect()...
+        Traceback (most recent call last):
+    validations:
+      required: false
+
+  - type: dropdown
+    attributes:
+      label: "Priority"
+      description: "How urgent is this issue?"
+      options:
+        - "Low (Minor inconvenience)"
+        - "Medium (Affects functionality, but there is a workaround)"
+        - "High (Major functionality is broken)"
+        - "Critical (Site is unusable)"
+    validations:
+      required: false
+
+  - type: textarea
+    attributes:
+      label: "Additional Context"
+      description: |
+        Provide any extra details, such as:
+        - Related links.
+        - Previous occurrences of this issue.
+        - Workarounds you have tried.
+      placeholder: "This issue also happened on [link]."
+    validations:
+      required: false

.github/ISSUE_TEMPLATE/02_feature_request.yml

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+name: "Feature Request"
+description: "Suggest a new idea or enhancement."
+labels: ["type: feature-request"]
+type: "Feature"
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Thank you for suggesting a new feature!
+        Please provide as much detail as possible to help us understand and evaluate your idea.
+        Before submitting, please search our issue tracker to ensure this isn’t a duplicate request.
+
+  - type: textarea
+    attributes:
+      label: "Feature Description"
+      description: |
+        Describe your feature request in detail, including:
+        - What the feature is.
+        - Why it is needed and how it will improve the project.
+        - How it will benefit users (e.g., As a user, I want to [do something] so that [desired outcome].).
+      placeholder: "As a user, I want to filter search results by date so that I can quickly find recent information."
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: "Additional Context"
+      description: |
+        Provide any extra details or supporting information, such as:
+        - Links to references or related resources.
+        - Examples from other projects or systems.
+        - Screenshots, mockups, or diagrams.
+        *Tip: You can attach files by clicking here and dragging them in.*
+      placeholder: |
+        Here's a link to a similar feature in another project: [link].
+        I've also attached a mockup of what this could look like.
+    validations:
+      required: false

.github/ISSUE_TEMPLATE/03_epic_request.yml

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+name: "Epic"
+description: "Track a larger initiative with multiple related tasks and deliverables."
+labels: ["type: epic"]
+type: "Feature"
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Epic Overview
+        Use this to define a large, overarching initiative. An epic typically represents a high-level goal or feature that can be broken down into smaller, actionable issues.
+
+  - type: textarea
+    attributes:
+      label: "Epic Summary"
+      description: |
+        Provide a clear and concise summary of the epic.
+        - What is this epic about?
+        - What problem does it solve or what goal does it achieve?
+        - How does it align with the project’s objectives?
+      placeholder: |
+        Example:
+        This epic focuses on implementing a new feature.
+    validations:
+      required: true
+
+  - type: textarea
+    attributes:
+      label: "Additional Context or Resources"
+      description: "Provide any additional information, links, or resources that will help the team understand and execute this epic."
+      placeholder: |
+        Examples:
+        - Link to design mockups: [link]
+        - Technical specs document: [link]
+        - Reference to similar features: [link]
+    validations:
+      required: false