Bug Reports
Page translations: Пријаве грешака Akats Jakinarazpena
First let me thank you for downloading and trying QupZilla!
Although QupZilla is considered to be stable, it might happen, that you experience a problem while using it under very individual conditions. If this is the case we kindly ask you to check the following points first, before you open an issue:
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Make sure, that you have installed the latest QupZilla release (Version 1.8.5, released 12 December 2014).
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Create a fresh profile (
Preferences->General->Profiles), restart QupZilla and check if your issue still appears. -
Ensure, that your issue is reproducible!
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Have a look at the FAQ and check, if your issue is described here and provides you a proper solution.
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Search within the already filed issues for the same or a similar issue and a solution respectively.
If neither works, please open an issue here and provide the following information:
To identify your problem quickly, please briefly describe the procedure and steps that will lead to your problem.
Example description:
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Start QupZilla
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Open link http://yourlink.xyz
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Click on symbol ABC
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QupZilla does not work as expected
Please let us know, what should happen when you perform the action described above.
Example: When clicking on symbol ABC, a window DEF should open. But nothing happens.
Please select Help -> Configuration Information and paste the contents of this page into your bug report.
Example:
It will help us also, if you run QupZilla in a terminal window and paste the output into the bug report. For doing this please refer to the FAQ and have a look at the topics
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How can I get command line output in Windows?
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How can I debug QupZilla in case of crash?
To give us an idea, whether your issue is related to QupZilla, Qt or QtWebkit you might try to reproduce it with the QtTestBrowser. Please download the appropriate version:
Run the QtTestBrowser, follow the steps you have described above and let us know, if you are able to reproduce your issue with it - or not.
Please note: The Linux/ Qt4 archive includes a QtTestBrowser binary in the \bin directory. In case, that this binary can not be executed, you will have to rebuild QtTestBrowser. You will get the following error, when you try to run it from a terminal window:
bash: ./QtTestBrowser: cannot execute binary file
The Linux/ Qt5 archive does not include a binary.
Our goal is to continuously improve QupZilla and of course give support to solve your issue quickly. The more and detailed information you provide the more quickly we are able to identify and solve your issue. Thank you for your cooperation.