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Merge pull request #224814 from sandeepchads/main
Changing FAQ to show MEDS does not support move as required by PLR criterion
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articles/energy-data-services/faq-energy-data-services.yml

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- question: What is Microsoft Energy Data Services Preview?
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Microsoft Energy Data Services is an open, secure, reliable, and fully managed cloud based data platform solution for the energy industry. It is an enterprise-grade offering that is based on OSDU™ Data Platform and brings together Microsoft's secure and trusted Azure cloud platform and SLB's extensive domain expertise. The offering is currently in preview for evaluation and deployment by customers.
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Microsoft Energy Data Services is an open, secure, reliable, and fully managed cloud based data platform solution for the energy industry. It's an enterprise-grade offering that is based on OSDU™ Data Platform and brings together Microsoft's secure and trusted Azure cloud platform and SLB's extensive domain expertise. The offering is currently in preview for evaluation and deployment by customers.
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- name: Access
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- question: When will billing begin for Microsoft Energy Data Services Preview?
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Microsoft Energy Data Services is currently free and billing will begin starting December 1st, 2022.
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Microsoft Energy Data Services is currently free and billing will begin starting December 1, 2022.
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- name: Support policies
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- question: How do I raise a support request for Microsoft Energy Data Services Preview?
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You can search for "Support" on your Azure portal and click on "Help + Support" followed by "Create a support request". You can select "Microsoft Energy Data Services Preview" in the service option to raise a bug with Microsoft Energy Data Services Preview.
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You can search for "Support" on your Azure portal and select "Help + Support" followed by "Create a support request". You can select "Microsoft Energy Data Services Preview" in the service option to raise a bug with Microsoft Energy Data Services Preview.
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- name: Service updates
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- question: How do we get the latest updates on Microsoft Energy Data Services Preview?
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Microsoft Energy Data Services Preview is a fully managed OSDU™ Data Platform. It means that the underlying infrastructure, security updates, new features, and upgrade to new OSDU™ versions is fully managed by Microsoft.
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- question: Can I move a Microsoft Energy Data Services resource from one subscription or resource group to another?
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Today, you can't move a Microsoft Energy Data Services resource from one subscription or resource group to another. Instead you can, delete the existing Microsoft Energy Data Services instance in the current resource group or subscription. Create a new Microsoft Energy Data Services instance in the target resource group or subscription. Next, reingest the data into the new Microsoft Energy Data Service instance.
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articles/energy-data-services/how-to-create-lockbox.md

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# Use Customer Lockbox for Microsoft Energy Data Services
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Microsoft Energy Data Services is the managed service offering for OSDUTM. There are instances where Microsoft Support may need to access your data or compute layer during a support request. You can use Customer Lockbox as an interface to review and approve or reject these access requests.
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Microsoft Energy Data Services is the managed service offering for OSDU™. There are instances where Microsoft Support may need to access your data or compute layer during a support request. You can use Customer Lockbox as an interface to review and approve or reject these access requests.
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This article covers how Customer Lockbox requests are initiated and tracked for Microsoft Energy Data Services.
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