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articles/communication-services/toc.yml

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href: quickstarts/voice-video-calling/get-started-video-effects.md
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- name: Diagnostics
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items:
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displayName: diagnostics, diagnose, feedback, quality, reliability, users, call, quick, satisfaction, improve, issues
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- name: Diagnose your network
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href: concepts/developer-tools/network-diagnostic.md
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displayName: diagnostics, diagnose, feedback, quality, reliability, users, call, quick, satisfaction, improve, issues
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- name: Diagnose client issues
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href: concepts/voice-video-calling/user-facing-diagnostics.md
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displayName: diagnostics, diagnose, feedback, quality, reliability, users, call, quick, satisfaction, improve, issues
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- name: Diagnose media quality issues
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href: concepts/voice-video-calling/media-quality-sdk.md
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displayName: diagnostics, diagnose, feedback, quality, reliability, users, call, quick, satisfaction, improve, issues
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- name: Ensure precall readiness
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href: concepts/voice-video-calling/pre-call-diagnostics.md
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displayName: diagnostics, diagnose, feedback, quality, reliability, users, call, quick, satisfaction, improve, issues
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- name: Check if user is running supported browser
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href: how-tos/calling-sdk/browser-support.md
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displayName: diagnostics, diagnose, feedback, quality, reliability, users, call, quick, satisfaction, improve, issues
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- name: Verify if an application is active in multiple tabs of a browser
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href: how-tos/calling-sdk/is-sdk-active-in-multiple-tabs.md
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displayName: diagnostics, diagnose, feedback, quality, reliability, users, call, quick, satisfaction, improve, issues
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- name: Get users ready for their call with UI Library
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items:
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displayName: diagnostics, diagnose, feedback, quality, reliability, users, call, quick, satisfaction, improve, issues
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- name: Call readiness overview
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href: tutorials/call-readiness/call-readiness-overview.md
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- name: 1. Ensure user is on a supported browser
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href: concepts/analytics/enable-logging.md
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- name: Voice and Video insights
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href: concepts/analytics/insights/voice-and-video-insights.md
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displayName: diagnostics, diagnose, feedback, quality, reliability, users, call, quick, satisfaction, improve, issues
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- name: Call Recording insights
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href: concepts/analytics/insights/call-recording-insights.md
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- name: Query call logs
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href: concepts/analytics/query-call-logs.md
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displayName: diagnostics, diagnose, feedback, quality, reliability, users, call, quick, satisfaction, improve, issues
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- name: Export SDK telemetry to Application Insights
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href: quickstarts/telemetry-application-insights.md
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- name: Chat
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href: concepts/voice-video-calling/media-access.md
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- name: Video constraints
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href: concepts/voice-video-calling/video-constraints.md
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displayName: diagnostics, diagnose, feedback, quality, reliability, users, call, quick, satisfaction, improve, issues
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- name: Simulcast
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href: concepts/voice-video-calling/simulcast.md
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displayName: diagnostics, diagnose, feedback, quality, reliability, users, call, quick, satisfaction, improve, issues
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- name: Events
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items:
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- name: Overview
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href: ../event-grid/communication-services-voice-video-events.md
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- name: Networking
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items:
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displayName: best, practices, before, you, start, diagnostics, diagnose, feedback, quality, reliability, users, call, quick, satisfaction, improve, issues
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- name: Network recommendations
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href: concepts/voice-video-calling/network-requirements.md
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- name: Web best practices
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- name: End of Call Survey
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href: concepts/voice-video-calling/end-of-call-survey-concept.md
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displayName: diagnostics, Survey, feedback, quality, reliability, users, end, call, quick
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- name: Analytics
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items:
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- name: Call logs

articles/communication-services/tutorials/end-of-call-survey-tutorial.md

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# Tutorial: Use End of Call Survey to collect user feedback
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# Use the End of Call Survey to collect user feedback
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2020

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[!INCLUDE [Public Preview](../includes/public-preview-include-document.md)]
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- [Node.js](https://nodejs.org/) active Long Term Support(LTS) versions are recommended.
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- An active Communication Services resource. [Create a Communication Services resource](../quickstarts/create-communication-resource.md). Survey results are tied to single Communication Services resources.
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- An active Log Analytics Workspace, also known as Azure Monitor Logs, to ensure you don't lose your survey results. [Enable logging in Diagnostic Settings](../concepts/analytics/enable-logging.md).
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- An active Log Analytics Workspace, also known as Azure Monitor Logs. [Enable logging in Diagnostic Settings](../concepts/analytics/enable-logging.md).
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<!-- - An active Log Analytics Workspace, also known as Azure Monitor Logs, to ensure you don't lose your survey results. [Enable logging in Diagnostic Settings](../concepts/analytics/enable-logging.md). -->
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> [!IMPORTANT]
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> End of Call Survey is available starting on the version [1.13.0-beta.4](https://www.npmjs.com/package/@azure/communication-calling/v/1.13.0-beta.4) of the Calling SDK. Make sure to use that version or later when trying the instructions.
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Surveying Guidelines
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- Avoid survey burnout, don’t survey all call participants.
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- The order of your questions matters. We recommend you randomize the sequence of optional tags in Question 2 in case respondents focus most of their feedback on the first prompt they visually see.
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- Consider using surveys for separate Azure Communication Services Resources in controlled experiments to identify release impacts.
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<!-- - Consider using surveys for separate Azure Communication Services Resources in controlled experiments to identify release impacts. -->
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## Next steps
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- Learn how to use the Log Analytics workspace, see: [Log Analytics Tutorial](../../../articles/azure-monitor/logs/log-analytics-tutorial.md)
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- Learn more about the End of Call Survey, see: [End of Call Survey overview](../concepts/voice-video-calling/end-of-call-survey-concept.md)
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<!-- - Learn how to use the Log Analytics workspace, see: [Log Analytics Tutorial](../../../articles/azure-monitor/logs/log-analytics-tutorial.md)
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- Create your own queries in Log Analytics, see: [Get Started Queries](../../../articles/azure-monitor/logs/get-started-queries.md)
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- Create your own queries in Log Analytics, see: [Get Started Queries](../../../articles/azure-monitor/logs/get-started-queries.md) -->
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