Seperating UPS and FedEx return instructions

Author: stevenmatthew

articles/databox/data-box-disk-deploy-picked-up.md

@@ -7,7 +7,7 @@ author: stevenmatthew
 ms.service: databox
 ms.subservice: disk
 ms.topic: tutorial
-ms.date: 01/23/2023
+ms.date: 07/17/2024
 ms.author: shaas
 ms.custom: references_regions
 zone_pivot_groups: data-box-shipping
@@ -62,6 +62,25 @@ If using Microsoft managed shipping, follow these steps.
 
 ### US & Canada
 
+Microsoft uses two shipping partners to return Data Box Disk devices to Azure Data Centers. Microsoft's Canadian and US Government orders are returned by UPS; Microsoft's US public cloud orders are serviced by FedEx. 
+
+#### [United States - FedEx](#tab/fedex)
+
+Take the following steps if you are a US Public Cloud customer returning a Data Box Disk device in the US or Canada.
+
+1. Use the return shipping label that has the clear plastic sleeve affixed to the box. If the label is damaged or lost:
+    - Go to **Overview > Download shipping label** and download a return ship label.
+    - Affix the label on the device.
+1. Seal the shipping box and ensure that the return shipping label is visible.
+1. Schedule a pickup with FedEx. To schedule a pickup:
+    - Call the local FedEx number: 800-Go-FedEx.
+    - Provide the reverse shipment tracking number as shown on your printed label.
+    - Contact [Azure Data Box Operations](mailto:[email protected]) if you encounter any issues while scheduling a pickup.
+
+You can also drop your Data Box Disk at your nearest FedEx drop-off location.
+
+#### [US Government and Canada - UPS](#tab/ups)
+
 Take the following steps if returning the device in US or Canada.
 
 1. Use the return shipping label that has the clear plastic sleeve affixed to the box. If the label is damaged or lost:
@@ -76,6 +95,8 @@ Take the following steps if returning the device in US or Canada.
     - If the tracking number isn't quoted, UPS will require you to pay an additional charge during pickup.
     - Instead of scheduling the pickup, you can also drop off the Data Box Disk at the nearest drop-off location.
 
+--- 
+
 ::: zone-end
 
 ::: zone pivot="europe"