Update voice-and-video-insights.md

Author: amagginetti

articles/communication-services/concepts/analytics/insights/voice-and-video-insights.md

@@ -65,9 +65,7 @@ Inside your Azure Communication Services resource, scroll down on the left navig
 
 <!-- :::image type="content" source="..\media\workbooks\voice-and-video-nav.png" alt-text="Screenshot of voice and video navigation."::: -->
 
-The **Volume** tab plots key usage metrics, such as call and participant volume, you can use the filters to focus your reviews and time frames. 
-
-<!-- You can use Copilot to get detailed explanations of key concepts at the bottom of this section.  -->
+The **Volume** tab plots key usage metrics, such as call and participant volume, you can use the filters to focus your reviews and time frames. You can use Copilot to get detailed explanations of key concepts at the bottom of this section.
 
 This tab focuses on the composition and volume of your calls over time. You can see average call duration in a period or focus on top users by average call duration. We provide more information with breakdowns by SDK version, Teams interoperability, participant types, call type, endpoint type, and OS version. 
 
@@ -83,7 +81,9 @@ The **Volume** tab contains a **Grouping** parameter, which helps visualize the
 :::image type="content" source="..\media\workbooks\voice-and-video-volume-grouping.png" alt-text="Screenshot of voice and video volume grouping."::: -->
 
 ## Reliability
-The **Reliability** tab summarizes the performance of key calling SDK APIs to help you focus on the lowest performing areas. The default view shows a trend of all the APIs to give you an overview of your reliability. You can get more details by selecting a single API scenario to focus on. When you choose a single API scenario the dashboard visuals update to show a detailed breakdown of that API and highlight where you can chat with Copilot to learn about individual error codes and possible solutions to improve performance. 
+The **Reliability** tab summarizes the performance of key calling SDK APIs to help you focus on the lowest performing areas. The default view shows a trend of all the APIs to give you an overview of your reliability. You can get more details by selecting a single API scenario to focus on. When you choose a single API scenario the dashboard visuals update to show a detailed breakdown of that API.
+
+<!-- The **Reliability** tab summarizes the performance of key calling SDK APIs to help you focus on the lowest performing areas. The default view shows a trend of all the APIs to give you an overview of your reliability. You can get more details by selecting a single API scenario to focus on. When you choose a single API scenario the dashboard visuals update to show a detailed breakdown of that API and highlight where you can chat with Copilot to learn about individual error codes and possible solutions to improve performance.  -->
 
 ## User Facing Diagnostics (UFD)