Merge pull request #113442 from alkohli/patch-594

Added an extra error message

Author: PRMerger17

articles/databox/data-box-troubleshoot.md

@@ -7,7 +7,7 @@ author: alkohli
 ms.service: databox
 ms.subservice: pod
 ms.topic: article
-ms.date: 06/24/2019
+ms.date: 04/30/2020
 ms.author: alkohli
 ---
 
@@ -88,6 +88,17 @@ These are errors related to container and share names.
     - Examples of names that aren’t valid: `my-folder_1`, `my`, `--myfolder`, `myfolder--`, `myfolder!`
 
     For more information, see the Azure naming conventions for [container names](https://docs.microsoft.com/rest/api/storageservices/naming-and-referencing-containers--blobs--and-metadata#container-names) and [share names](https://docs.microsoft.com/rest/api/storageservices/naming-and-referencing-shares--directories--files--and-metadata#share-names).
+    
+### ERROR_FILE_OR_DIRECTORY_NAME_ILLEGAL
+
+**Error description**: The directory or the container names contain illegal characters.
+
+**Suggested resolution**: The directory or the container names that you have copied contain unsupported characters.
+
+- On the Connect and copy page of the local web UI, download, and review the error files to identify the folder names with issues. 
+- Rename the directory or containers to ensure that they are compliant with Azure naming conventions.
+
+For more information, see the Azure naming conventions for [directories](https://docs.microsoft.com/rest/api/storageservices/naming-and-referencing-shares--directories--files--and-metadata#directory-and-file-names) and [containers](https://docs.microsoft.com/rest/api/storageservices/naming-and-referencing-containers--blobs--and-metadata#container-names).
 
 ## Container or share size limit errors