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articles/partner-solutions/neon/overview.md

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@@ -46,4 +46,4 @@ You can also find Neon Serverless Postgres in the [Azure portal](LINK).-->
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- [QuickStart: Get started with Neon](create.md)
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- [Manage your Neon integration through the portal](manage.md)
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- [TITLE](tools.md)
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- [Neon Serverless Postgres developer resources and tools](tools.md)

articles/partner-solutions/neon/troubleshoot.md

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title: Troubleshooting Neon Serverless Postgres
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title: Troubleshoot Neon Serverless Postgres
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description: Learn how to troubleshoot Neon Serverless Postgres.
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author: ProfessorKendrick
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ms.topic: overview
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ms.date: 11/22/2024
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---
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# Troubleshooting Neon Serverless Postgres
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# Troubleshoot Neon Serverless Postgres
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You can get support for your Neon deployment through a New Support request. For further assistance, visit [Neon Support]. In addition, this article includes troubleshooting for problems you might experience in creating and using a Neon resource.
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Select **Create a support request**. You're redirected to the partner portal where you can raise a support ticket.
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## Unable to create a Neon resource as not a subscription owner/ contributor
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Only users with Owner or Contributor access on the Azure subscription can create Neon resources. Ensure you have the appropriate access before setting up this integration.
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## Marketplace purchase errors
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### The Microsoft.SaaS resource provider isn't registered on the Azure subscription.
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You must make sure your Azure subscription is registered for the resource provider before you use it. Learn more about [resource provider registration](../../azure-resource-manager/management/resource-providers-and-types.md#register-resource-provider) and [resolving errors on resource provider registration](../../azure/azure-resource-manager/troubleshooting/error-register-resource-provider).
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