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articles/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/camera-freeze.md

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```
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## How to mitigate or resolve
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Your calling application should subscribe to events from the User Facing Diagnostics feature.
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Your calling application should subscribe to events from the User Facing Diagnostics.
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You should also consider displaying a message on your user interface to alert users of potential camera issues.
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The user can try to stop and start the video again, switch to other cameras or switch calling devices to resolve the issue.
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articles/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/microphone-not-functioning.md

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});
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```
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## How to mitigate or resolve
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The application should subscribe to events from the User Facing Diagnostics Feature and display a message on the UI to alert users of any microphone issues.
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The application should subscribe to events from the User Facing Diagnostics and display a message on the UI to alert users of any microphone issues.
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Users can then take steps to resolve the issue on their own.
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For example, they can unplug and plug in the headset device, or sometimes muting and unmuting the microphone can help as well.
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articles/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/network-send-quality.md

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To solve network issues, it's typically necessary to have an understanding of the network topology and the nodes that are causing the problem.
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These parts involve network infrastructure, which is outside the scope of the ACS Calling SDK.
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Your application should subscribe to events from the User Facing Diagnostics Feature and display a message on the user interface, so that users are aware of network quality issues. While these issues are often temporary and recover soon, frequent occurrences of the `networkSendQuality` UFD for a particular user may require further investigation.
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Your application should subscribe to events from the User Facing Diagnostics and display a message on the user interface, so that users are aware of network quality issues. While these issues are often temporary and recover soon, frequent occurrences of the `networkSendQuality` UFD for a particular user may require further investigation.
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For example, users should check their network equipment or check with their internet service provider (ISP).
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## Next steps
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* Learn more about [User Facing Diagnostics Feature](../../../../../concepts/voice-video-calling/user-facing-diagnostics.md).
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* Learn more about [User Facing Diagnostics feature](../../../../../concepts/voice-video-calling/user-facing-diagnostics.md?pivots=platform-web).

articles/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/no-microphone-devices-enumerated.md

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});
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```
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## How to mitigate or resolve
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Your application should subscribe to events from the User Facing Diagnostics and display a message on the user interface to alert users of any device setup issues. Users can then take steps to resolve the issue on their own, such as plugging in a headset or checking whether they disabled the microphone devices.
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Your application should subscribe to events from the User Facing Diagnostics and display a message on the user interface to alert users of any device setup issues. Users can then take steps to resolve the issue on their own, such as plugging in a headset or checking whether they disabled the microphone devices.
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## Next steps
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* Learn more about [User Facing Diagnostics Feature](../../../../../concepts/voice-video-calling/user-facing-diagnostics.md).
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* Learn more about [User Facing Diagnostics feature](../../../../../concepts/voice-video-calling/user-facing-diagnostics.md?pivots=platform-web).

articles/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/no-network.md

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# noNetwork UFD
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The `noNetwork` UFD with `true` value occurs when there's no network available for ICE candidates being gathered, which means there are network setup issues in the local environment, such as a disconnected Wi-Fi or Ethernet cable.
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Additionally, if the adapter fails to acquire an IP address and there are no other networks available, this failure can also result in `noNetwork` UFD.
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Additionally, if the adapter fails to acquire an IP address and there are no other networks available, this situation can also result in `noNetwork` UFD.
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| noNetwork UFD | Details |
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| ---------------------|------------------------|
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The end user should also check if they disabled the network adapters or whether they have an available network.
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## Next steps
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* Learn more about [User Facing Diagnostics Feature](../../../../../concepts/voice-video-calling/user-facing-diagnostics.md).
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* Learn more about [User Facing Diagnostics feature](../../../../../concepts/voice-video-calling/user-facing-diagnostics.md?pivots=platform-web).

articles/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/no-speaker-devices-enumerated.md

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Users can then take steps to resolve the issue on their own, such as plugging in a headset or checking whether they disabled the speaker devices.
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## Next steps
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* Learn more about [User Facing Diagnostics Feature](../../../../../concepts/voice-video-calling/user-facing-diagnostics.md).
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* Learn more about [User Facing Diagnostics feature](../../../../../concepts/voice-video-calling/user-facing-diagnostics.md?pivots=platform-web).

articles/communication-services/resources/troubleshooting/voice-video-calling/references/ufd/speaking-while-microphone-is-muted.md

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The purpose of this UFD is for the application to show a message on your user interface as a hint, so the user can know that the microphone is muted while they're speaking.
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## Next steps
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* Learn more about [User Facing Diagnostics Feature](../../../../../concepts/voice-video-calling/user-facing-diagnostics.md).
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* Learn more about [User Facing Diagnostics feature](../../../../../concepts/voice-video-calling/user-facing-diagnostics.md?pivots=platform-web).

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