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Merge pull request #220251 from valindrae/docs-fixes
Docs fixes
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articles/communication-services/how-tos/call-automation/includes/recognize-action-quickstart-csharp.md

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- Azure Communication Services resource. See [Create an Azure Communication Services resource](../../../quickstarts/create-communication-resource.md?tabs=windows&pivots=platform-azp). Note the connection string for this resource.
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- Create a new web service application using the [Call Automation SDK](../../../quickstarts/call-automation/callflows-for-customer-interactions.md).
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- The latest [.NET library](https://dotnet.microsoft.com/download/dotnet-core) for your operating system.
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- [Apache Maven](https://maven.apache.org/download.cgi).
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- Obtain the NuGet package from the [Azure SDK Dev Feed](https://github.com/Azure/azure-sdk-for-net/blob/main/CONTRIBUTING.md#nuget-package-dev-feed)
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## Technical specifications
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| ------- |--| ------------------------ | --------- | ------------------ |
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| Prompt <br/><br/> *(for details on Play action, refer to [this how-to guide](../play-action.md))* | FileSource | Not set |This will be the message you wish to play before recognizing input. | Optional |
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| InterToneTimeout | TimeSpan | 2 seconds <br/><br/>**Min:** 1 second <br/>**Max:** 60 seconds | Limit in seconds that ACS will wait for the caller to press another digit (inter-digit timeout). | Optional |
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| InitialSilenceTimeout | TimeSpan | 5seconds<br/><br/>**Min:** 0 seconds <br/>**Max:** 300 seconds | How long recognize action will wait for input before considering it a timeout. | Optional |
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| InitialSilenceTimeout | TimeSpan | 5 seconds<br/><br/>**Min:** 0 seconds <br/>**Max:** 300 seconds | How long recognize action will wait for input before considering it a timeout. | Optional |
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| MaxTonesToCollect | Integer | No default<br/><br/>**Min:** 1|Number of digits a developer expects as input from the participant.| Required |
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| StopTones |IEnumeration\<DtmfTone\> | Not set | The digit participants can press to escape out of a batch DTMF event. | Optional |
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| InterruptPrompt | Bool | True | If the participant has the ability to interrupt the playMessage by pressing a digit. | Optional |
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| InterruptCallMediaOperation | Bool | True | If this flag is set it will interrupt the current call media operation if any (for example if play is going on) and initiate recognize. | Optional |
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| InterruptCallMediaOperation | Bool | True | If this flag is set it will interrupt the current call media operation. For example if any audio is being played it will interrupt that operation and initiate recognize. | Optional |
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| OperationContext | String | Not set | String that developers can pass mid action, useful for allowing developers to store context about the events they receive. | Optional |
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## Create a new C# application
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## Receiving recognize event updates
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Developers can subscribe to the *RecognizeCompleted* and *RecognizeFailed* events on the webhook callback they registered for the call to create business logic in their application for determining next steps when one of the aforementioned events occurs.
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Developers can subscribe to the *RecognizeCompleted* and *RecognizeFailed* events on the webhook callback they registered for the call to create business logic in their application for determining next steps when one of the previously mentioned events occurs.
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Example of *RecognizeCompleted* event:
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``` json

articles/communication-services/samples/call-automation-appointment-reminder.md

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This Azure Communication Services Call Automation - Appointment Reminder sample demonstrates how your application can use the Call Automation SDK to build automated workflows that create outbound calls to proactively reach out to your customers.
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> [Note]
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> This sample is available **on GitHub** for [C#](https://github.com/Azure-Samples/communication-services-dotnet-quickstarts/tree/main/CallAutomation_AppointmentReminder) and [Java](https://github.com/Azure-Samples/communication-services-java-quickstarts/tree/main/CallAutomation_AppointmentReminder)
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## Overview
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This sample application makes an outbound call to a phone number then performs dtmf recognition and then plays the next audio file based on the key pressed by the callee. This sample application accepts tone 1 (tone1) and 2 (tone2). If the callee presses any key other than what it is expecting, an invalid audio tone will be played and then the call will be disconnected.
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This sample application makes an outbound call to a phone number then performs dtmf recognition and then plays the next audio file based on the key pressed by the callee. This sample application accepts tone 1 (tone1) and 2 (tone2). If the callee presses any key other than what it's expecting, an invalid audio tone will be played and then the call will be disconnected.
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This sample application is also capable of making multiple concurrent outbound calls.
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articles/communication-services/samples/includes/ca-appointment-reminder-csharp.md

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Open the appsetting.json file to configure the following settings
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1. `ConnectionString`: Azure Communication Service resource's connection string.
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2. `SourcePhone`: Phone number associated with the Azure Communication Service resource. For example "+1425XXXAAAA"
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3. `TargetPhoneNumber`: Target phone number to add in the call. For example "+1425XXXAAAA"
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2. `SourcePhone`: Phone number associated with the Azure Communication Service resource. For example, "+1425XXXAAAA"
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3. `TargetPhoneNumber`: Target phone number to add in the call. For example, "+1425XXXAAAA"
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4. `AppBaseUri`: Base url of the app. (For local development replace the dev tunnel url)
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### Run app locally
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1. Run the `CallAutomation_AppointmentReminder` project in debug mode
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2. Browser should pop up with swagger UI. If using Visual studio dev tunnels note the app base url and update it in the appsetting.json file `(AppBaseUri)`
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2. Browser should pop up with swagger UI. If you're using Visual Studio dev tunnels note the app base url and update it in the appsetting.json file `(AppBaseUri)`
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3. To initiate the call, from the swagger ui execute the `/api/call` endpoint or make an Http post request to `https://<AppBaseUri>/api/call`
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### Publish the Call Automation Appointment Reminder to Azure WebApp
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2. Create a new publish profile and select your app name, Azure subscription, resource group etc. (choose any unique name, as this URL needed for `AppBaseUri` configuration settings)
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3. After publishing, add the following configurations on Azure portal (under app service's configuration section)
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1. `ConnectionString`: Azure Communication Service resource's connection string.
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2. `SourcePhone`: Phone number associated with the Azure Communication Service resource. For example "+1425XXXAAAA"
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3. `TargetPhoneNumber`: Target phone number to add in the call. For example "+1425XXXAAAA"
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2. `SourcePhone`: Phone number associated with the Azure Communication Service resource. For example, "+1425XXXAAAA"
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3. `TargetPhoneNumber`: Target phone number to add in the call. For example, "+1425XXXAAAA"
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4. `AppBaseUri`: URI of the deployed app service.
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4. Detailed instructions on publishing the app to Azure are available at [Publish a Web app](/visualstudio/deployment/quickstart-deploy-aspnet-web-app?view=vs-2019&tabs=azure&preserve-view=true)

articles/communication-services/samples/includes/ca-appointment-reminder-java.md

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- `ConnectionString`: Azure Communication Service resource's connection string.
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- `SourcePhone`: Phone number associated with the Azure Communication Service resource.
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- `DestinationIdentity`: Target Phone number.
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- `Format`: "OutboundTarget(Phone Number)". For e.g. "+1425XXXAAAA"
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- `Format`: "OutboundTarget(Phone Number)". For example, "+1425XXXAAAA"
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- `CallbackUrl`: Ngrok Forwarding URL.
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- `CognitiveServiceKey`: (Optional) Cognitive service key used for generating custom messages.
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- `CognitiveServiceRegion`: (Optional) Region associated with cognitive service.

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