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Merge pull request #116070 from ArvindHarinder1/patch-116
Update servicenow-provisioning-tutorial.md
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articles/active-directory/saas-apps/servicenow-provisioning-tutorial.md

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@@ -137,7 +137,6 @@ Once you've configured provisioning, use the following resources to monitor your
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* **InvalidLookupReference:** When provisioning certain attributes such as Department and Location in ServiceNow, the values must already exist in a reference table in ServiceNow. For example, you may have two locations (Seattle, Los Angeles) and three departments (Sales, Finance, Marketing) in the **insert table name** table in ServiceNow. If you attempt to provision a user where his department is "Sales" and location is "Seattle" he will be provisioned successfully. If you attempt to provision a user with department "Sales" and location "LA" the user won't be provisioned. The location LA must either be added to the reference table in ServiceNow or the user attribute in Azure AD must be updated to match the format in ServiceNow.
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* **EntryJoiningPropertyValueIsMissing:** Review your [attribute mappings](https://docs.microsoft.com/azure/active-directory/manage-apps/customize-application-attributes) to identify the matching attribute. This value must be present on the user or group you're attempting to provision.
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* Review the [ServiceNow SOAP API](https://docs.servicenow.com/bundle/newyork-application-development/page/integrate/web-services-apis/reference/r_DirectWebServiceAPIFunctions.html) to understand any requirements or limitations (for example, format to specify country code for a user)
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* Some ServiceNow deployments require permitting IP ranges for the Azure AD provisioning service. The reserved IP ranges for the Azure AD provisioning service can be found [here](https://www.microsoft.com/download/details.aspx?id=56519) under "AzureActiveDirectoryDomainServices".
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* Provisioning requests are sent by default to https://{your-instance-name}.service-now.com/{table-name} . If you require a custom tenant URL, you can provide the entire URL in the instance name field.
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## Additional resources

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