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Merge pull request #110416 from diberry/diberry/0406-qna-qna-pair
[CogSvcs] QnA Set -> Pair - 1
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articles/cognitive-services/QnAMaker/Concepts/active-learning-suggestions.md

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## How active learning works
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Active learning is triggered based on the scores of the top few answers returned by QnA Maker. If the score differences between QnA sets that match the query lie within a small range, then the query is considered a possible suggestion (as an alternate question) for each of the possible QnA pairs. Once you accept the suggested question for a specific QnA pair, it is rejected for the other pairs. You need to remember to save and train, after accepting suggestions.
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Active learning is triggered based on the scores of the top few answers returned by QnA Maker. If the score differences between QnA pairs that match the query lie within a small range, then the query is considered a possible suggestion (as an alternate question) for each of the possible QnA pairs. Once you accept the suggested question for a specific QnA pair, it is rejected for the other pairs. You need to remember to save and train, after accepting suggestions.
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Active learning gives the best possible suggestions in cases where the endpoints are getting a reasonable quantity and variety of usage queries. When 5 or more similar queries are clustered, every 30 minutes, QnA Maker suggests the user-based questions to the knowledge base designer to accept or reject. All the suggestions are clustered together by similarity and top suggestions for alternate questions are displayed based on the frequency of the particular queries by end users.
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articles/cognitive-services/QnAMaker/Concepts/azure-resources.md

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|Upgrade|Reason|
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|--|--|
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|[Upgrade](../How-to/set-up-qnamaker-service-azure.md#upgrade-qna-maker-sku) QnA Maker management SKU|You want to have more QnA sets or document sources in your knowledge base.|
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|[Upgrade](../How-to/set-up-qnamaker-service-azure.md#upgrade-qna-maker-sku) QnA Maker management SKU|You want to have more QnA pairs or document sources in your knowledge base.|
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|[Upgrade](../How-to/set-up-qnamaker-service-azure.md#upgrade-app-service) App Service SKU and check Cognitive Search tier and [create Cognitive Search replicas](../../../search/search-capacity-planning.md)|Your knowledge base needs to serve more requests from your client app, such as a chat bot.|
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|[Upgrade](../How-to/set-up-qnamaker-service-azure.md#upgrade-the-azure-cognitive-search-service) Azure Cognitive Search service|You plan to have many knowledge bases.|
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The [Cognitive Search](../../../search/index.yml) resource is used to:
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* Store the QnA sets
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* Provide the initial ranking (ranker #1) of the QnA sets at runtime
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* Store the QnA pairs
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* Provide the initial ranking (ranker #1) of the QnA pairs at runtime
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#### Index usage
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### QnA Maker resource
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The QnA Maker resource provides access to the authoring and publishing APIs as well as the natural language processing (NLP) based second ranking layer (ranker #2) of the QnA sets at runtime.
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The QnA Maker resource provides access to the authoring and publishing APIs as well as the natural language processing (NLP) based second ranking layer (ranker #2) of the QnA pairs at runtime.
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The second ranking applies intelligent filters that can include metadata and follow-up prompts.
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articles/cognitive-services/QnAMaker/Concepts/integration-with-other-applications.md

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## Providing multi-turn conversations
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A bot client provides the best selected answer from your knowledge base, and can provide follow-up prompts if the answer is part of a multi-turn QnA set. Learn [how to](../how-to/multiturn-conversation.md) add multi-turn conversation question and answer sets to your knowledge base.
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A bot client provides the best selected answer from your knowledge base, and can provide follow-up prompts if the answer is part of a multi-turn QnA pair. Learn [how to](../how-to/multiturn-conversation.md) add multi-turn conversation question and answer sets to your knowledge base.
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## Natural language processing
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articles/cognitive-services/QnAMaker/Concepts/knowledge-base.md

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## Export as example
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If you are unsure how to represent your QnA set in the `.tsv` file:
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If you are unsure how to represent your QnA pair in the `.tsv` file:
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* Use this [downloadable example from GitHub](https://github.com/Azure-Samples/cognitive-services-sample-data-files/blob/master/qna-maker/data-source-formats/Structured-multi-turn-format.xlsx?raw=true)
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* Or create the set in the QnA Maker portal, save, then export the knowledge base for an example of how to represent the set.
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articles/cognitive-services/QnAMaker/reference-app-service.md

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|Resource|Setting|
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|--|--|
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|AzureSearchAdminKey|Cognitive Search - used for QnA set storage and Ranker #1|
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|AzureSearchName|Cognitive Search - used for QnA set storage and Ranker #1|
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|AzureSearchAdminKey|Cognitive Search - used for QnA pair storage and Ranker #1|
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|AzureSearchName|Cognitive Search - used for QnA pair storage and Ranker #1|
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|DefaultAnswer|Text of answer when no match is found|
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|UserAppInsightsAppId|Chat log and telemetry|
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|UserAppInsightsKey|Chat log and telemetry|

articles/cognitive-services/QnAMaker/reference-data-guidelines.md

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---
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title: Import and export data reference - QnA Maker
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description: Understand how the types of URLs are used to import and create QnA sets.
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description: Understand how the types of URLs are used to import and create QnA pairs.
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ms.topic: reference
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ms.date: 01/02/2020
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---

articles/cognitive-services/QnAMaker/reference-document-format-guidelines.md

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---
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title: Import document format guidelines - QnA Maker
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description: Understand how the types of URLs are used to import and create QnA sets.
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description: Understand how the types of URLs are used to import and create QnA pairs.
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ms.topic: reference
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ms.date: 04/06/2020
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---

articles/cognitive-services/QnAMaker/reference-document-type-url.md

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---
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title: URLs types supported for import - QnA Maker
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description: Understand how the types of URLs are used to import and create QnA sets.
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description: Understand how the types of URLs are used to import and create QnA pairs.
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ms.topic: reference
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---
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# URLs supported for importing documents
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Understand how the types of URLs are used to import and create QnA sets.
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Understand how the types of URLs are used to import and create QnA pairs.
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## FAQ URLs
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articles/cognitive-services/QnAMaker/toc.yml

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displayName: metadata, pair
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- name: Test
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href: How-To/test-knowledge-base.md
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- name: Manage QnA sets
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- name: Manage QnA pairs
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items:
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- name: Edit QnA set
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- name: Edit QnA pair
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href: How-To/edit-knowledge-base.md
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- name: Add follow-up prompts
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href: How-To/multiturn-conversation.md

articles/cognitive-services/QnAMaker/troubleshooting.md

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* Files - not supported
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#### Answer text in markdown
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Once QnA sets are in the knowledge base, you can edit an answer's markdown text to include links to media available from public URLs.
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Once QnA pairs are in the knowledge base, you can edit an answer's markdown text to include links to media available from public URLs.
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</details>

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