Updated FRU bullet point based on @alkohli 's review.

Author: priestlg

articles/databox-online/azure-stack-edge-contact-microsoft-support.md

@@ -22,9 +22,9 @@ This article applies to Azure Stack Edge and Azure Data Box Gateway both of whic
 Perform the following steps to create a support request:
 
 1. Go to your Azure Stack Edge or Data Box Gateway order. Navigate to **Support + troubleshooting** section and then select **New support request**.
-   
+
 2. In **New support request**, on the **Basics** tab, take the following steps:
-    
+
     1. From the **Issue type** dropdown list, select **Technical**.
     2. Choose your **Subscription**.
     3. Under **Service**, check **My Services**. From the dropdown list, select **Azure Stack Edge and Data Box Gateway**.
@@ -37,7 +37,7 @@ Perform the following steps to create a support request:
         ![Basics](./media/azure-stack-edge-contact-microsoft-support/data-box-edge-support-request-1.png)
 
 3. On the **Details** tab, take the following steps:
-    
+
     1. Provide the start date and time for the problem.
     2. Supply a **Description** for your problem.
     3. In the **File upload**, select the folder icon to browse any other files you want to upload.
@@ -70,16 +70,16 @@ This information only applies to Azure Stack device. The process to report hardw
 
 2. If Microsoft Support determines that this is a hardware issue, then one of the following action occurs:
 
-    * A Field Replacement Unit (FRU) includes hard drives and a power supply.
+    * A Field Replacement Unit (FRU) for the failed hardware part is sent. Currently, power supply units and hard drives are the only supported FRUs.
     * Only FRUs are replaced within the next business day, everything else requires a full system replacement (FSR) to be shipped.
 
 3. If a Support ticket is raised before 4:30 pm local time (Monday to Friday), an onsite technician is dispatched the next business day to your location to perform  a FRU or a full device replacement.
 
 ## Manage a support request
 
-After creating a support ticket, you can manage the lifecycle of the ticket from within the portal.
+After creating a support ticket, you can manage the life cycle of the ticket from within the portal.
 
-#### To manage your support requests
+### To manage your support requests
 
 1. To get to the help and support page, navigate to **Browse > Help + support**.