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# Customer leads from your commercial marketplace offer
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Leads are customers interested in or deploying your offers from Microsoft [AppSource](https://appsource.microsoft.com) and [Azure Marketplace](https://azuremarketplace.microsoft.com). You'll receive customer leads after your offer is published to the marketplace. This article explains:
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Leads are customers interested in or deploying your offers from [Microsoft AppSource](https://appsource.microsoft.com) and [Azure Marketplace](https://azuremarketplace.microsoft.com). You can receive customer leads after your offer is published to the commercial marketplace. This article explains the following lead management concepts:
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* How your marketplace offer generates customer leads to ensure that you don't miss business opportunities.
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* How your commercial marketplace offer generates customer leads to ensure that you don't miss business opportunities.
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* How to connect your customer relationship management (CRM) system to your offer so that you can manage your leads in one central location.
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* The lead data we send you so that you can follow up on customers who reached out to you.
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-**Follow-up**: Don't forget to follow up. Expect the typical transaction to require 5 to 12 follow-up calls.
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-**Nurture**: Nurture your leads to get you on the way to a higher profit margin.
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## Leads frequently asked questions
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## Common questions about lead management
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### Where can I get help in setting up my lead destination?
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### I received an email from the commercial marketplace, but why can't I find the lead in my CRM?
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It's possible that the end user's email domain is from .edu. For privacy reasons, we don't pass personally identifiable information from the .edu domain. Submit a support ticket through [Partner Center Help and support](https://partner.microsoft.com/support/v2/?stage=1).
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It's possible that the end user's email domain is from .edu. For privacy reasons, we don't pass personal information from the .edu domain. Submit a support ticket through [Partner Center Help and support](https://partner.microsoft.com/support/v2/?stage=1).
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### I configured an Azure table as my lead destination. How can I view the leads?
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### There was an issue with my lead destination, and I missed some leads. Can I have them sent to me in an email?
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Due to personally identifiable information policies, we can't share lead information through unsecured email.
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Due to personal information policies, we can't share lead information through unsecured email.
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### I configured an Azure table as my lead destination. How much will it cost?
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title: Azure Table in commercial marketplace program| Azure Marketplace
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description: Configure lead management for Azure Blob
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title: Lead management with Azure Blob storage - Microsoft commercial marketplace
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description: Learn how to use Azure Blob to configure leads for Microsoft AppSource and Azure Marketplace
# Use Azure Blob storage to manage commercial marketplace leads
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>[!Caution]
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>The Azure Blob option to process leads from your marketplace offer has been deprecated. If you currently have an offer published with lead management configuration for Azure Blob, you are no longer receiving customer leads. Please update your lead management configuration to any of the other lead management options. Learn about the other options on the [lead management landing page](./commercial-marketplace-get-customer-leads.md)."
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>Commercial marketplace support for Azure Blob storage has been deprecated and is no longer an option to process leads from your offer. If you currently have a commercial marketplace offer with lead management configured for Azure Blob, you will no longer receive customer leads. Please update your lead management configuration to any of the other lead management options. Learn about the other options on the [lead management landing page](./commercial-marketplace-get-customer-leads.md)."
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If your Customer Relationship Management (CRM) system is not explicitly supported in Partner Center for receiving Azure Marketplace and AppSource leads, you can use an Azure Blob to handle these leads. You can then choose to export the data and import it into your CRM system. The instructions in this article will give you through the process of creating an Azure Storage account, and an Azure Blob under that account. In addition, you can create a new flow using Power Automate to send an email notification when your offer receives a lead.
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If your Customer Relationship Management (CRM) system is not explicitly supported in Partner Center for receiving Microsoft AppSource and Azure Marketplace leads, you can use Azure Blob storage. You can then choose to export the data and import it into your CRM system. The instructions in this article will give you through the process of creating an Azure Storage account, and a blob under that account. In addition, you can create a new flow using Power Automate to send an email notification when your offer receives a lead.
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>[!NOTE]
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>The Power Automate connector used in these instructions requires a paid subscription to Power Automate. Make sure you account for this before you follow the instructions in this article.
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## How to configure Azure Blob
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## Configure Azure Blob storage
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1. If you don't have an Azure account, you can [create a free trial account](https://azure.microsoft.com/pricing/free-trial/).
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1. After your Azure account is active, sign in to the [Azure portal](https://portal.azure.com).
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1. In the Azure portal, create a storage account using the following procedure.
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2. After your Azure account is active, sign in to the [Azure portal](https://portal.azure.com).
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3. In the Azure portal, create a storage account using the following procedure.
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1. Select **+Create a resource** in the left menu bar. The **New** pane (blade) will be displayed to the right.
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2. Select **Storage** in the **New** pane. A **Featured** list is displayed to the right.
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3. Select the **Storage Account** to begin account creation. Follow the instructions in the article [Create a storage account](https://docs.microsoft.com/azure/storage/common/storage-quickstart-create-account?tabs=azure-portal).
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title: Configure Microsoft commercial marketplace lead management with an Azure table
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description: Learn how to use an Azure table to manage leads from Microsoft AppSource and Azure Marketplace.
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title: Lead management with Azure Table storage - Microsoft commercial marketplace
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description: Learn how to use Azure Table storage to configure leads for Microsoft AppSource and Azure Marketplace
# Configure lead management by using an Azure table
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# Use Azure Table storage to manage commercial marketplace leads
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If your customer relationship management (CRM) system isn't explicitly supported in Partner Center to receive Microsoft AppSource and Azure Marketplace leads, you can use an Azure table to handle these leads. You can then choose to export the data and import it into your CRM system. The instructions in this article walk you through the process of creating an Azure Storage account and an Azure table under that account. In addition, you can create a new flow by using Power Automate to send an email notification when your offer receives a lead.
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If your customer relationship management (CRM) system isn't explicitly supported in Partner Center to receive Microsoft AppSource and Azure Marketplace leads, you can use Azure Table storage to handle these leads. You can then choose to export the data and import it into your CRM system. This article explains how to create an Azure storage account and a table under that account. In addition, you can create a new flow by using Power Automate to send an email notification when your offer receives a lead.
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## Configure an Azure table
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## Configure an Azure storage account
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1. If you don't have an Azure account, you can [create a free trial account](https://azure.microsoft.com/pricing/free-trial/).
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1. After your Azure account is active, sign in to the [Azure portal](https://portal.azure.com).
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For more information about storage accounts, see [Quickstart tutorial](https://docs.microsoft.com/azure/storage/). For more information about storage pricing, see [Storage pricing](https://azure.microsoft.com/pricing/details/storage/).
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1. Wait until your storage account is provisioned. This process typically takes a few minutes. Then access your storage account from the **Home** page of the Azure portal by selecting **See all your resources**. You can also select **All resources** from the left menu bar of the Azure portal.
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1. Wait until your storage account is provisioned. This process typically takes a few minutes.
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## Create a table in your storage account
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1. From the **Home** page of the Azure portal, selecting **See all your resources** to access your storage account. You can also select **All resources** from the left menu bar of the Azure portal.
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You can use [Azure Storage Explorer](https://archive.codeplex.com/?p=azurestorageexplorer) or any other tool to see the data in your storage table. You can also export the data in the Azure table.
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## (Optional) Use Power Automate with an Azure table
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## (Optional) Use Power Automate to get lead notifications
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You can use [Power Automate](https://docs.microsoft.com/flow/) to automate notifications every time a lead is added to an Azure table. If you don't have an account, you can [sign up for a free account](https://flow.microsoft.com/).
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You can use [Power Automate](https://docs.microsoft.com/flow/) to automate notifications every time a lead is added to your Azure Storage table. If you don't have an account, you can [sign up for a free account](https://flow.microsoft.com/).
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### Lead notification example
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Use this example as a guide to create a simple flow that automatically sends an email notification when a new lead is added to an Azure table. This example sets up a recurrence to send lead information every hour if the table storage is updated.
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The example creates a flow that automatically sends an email notification when a new lead is added to Azure Table storage. This example sets up a recurrence to send lead information every hour if the table storage is updated.
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1. Sign in to your Power Automate account.
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1. On the left bar, select**My flows**.
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1. In the **Get past time** window, set **Interval** to **1**. From the **Time unit** drop-down list, select **Hour**.
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>[!IMPORTANT]
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>Make sure that the interval and time unit you sent in step 8 match the interval and frequency that you configured for recurrence in step 5.
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>Make sure that the interval and time unit you sent in Step 8 match the interval and frequency that you configured for recurrence in Step 5.
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>[!TIP]
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>You can check your flow at any time to verify each step is configured correctly. To check your flow, select **Flow checker** from the **Flow** menu bar.
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In the next set of steps, you'll connect to your Azure table andset up the processing logic to handle new leads.
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In the next set of steps, you'll connect to your table andset up the processing logic to handle new leads.
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1. After step 8, select**+ New step**. Then search for **Get entities**In the **Choose an action** window.
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1. Select**+ New step**. Then search for **Get entities**In the **Choose an action** window.
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1. Under **Actions**, select**Get entities (Azure Table Storage)**.
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1. In the **Azure Table Storage** window, provide information for the following boxes andselect**Create**:
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***Connection Name**: Provide a meaningful name for the connection you're establishing between this flow and the Azure table.
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* **Storage Account Name**: Provide the name of the storage account for your Azure table. You can find this name on the storage account's **Access keys** page.
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***Shared Storage Key**: Provide the key value for your store account for your Azure table. You can find this value on the storage account's **Access keys** page.
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***Connection Name**: Provide a meaningful name for the connection you're establishing between this flow and the table.
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* **Storage Account Name**: Provide the name of the storage account for your table. You can find this name on the storage account's **Access keys** page.
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***Shared Storage Key**: Provide the key value for your store account for your table. You can find this value on the storage account's **Access keys** page.
After you select **Create**, the **Get entities** window appears. Here, select **Show advanced options**, and provide information for the following boxes:
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* **Table**: Select the name of your Azure table storage (from step 6 of the instructions in the "Configure an Azure table" section). The following image shows the prompt when "marketplaceleads" table is selected for this example.
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* **Table**: Select the name of your table (from [Create a table](#create-a-table-in-your-storage-account)). The following image shows the prompt when "marketplaceleads" table is selected for this example.
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When you're ready to configure the lead management information for your offer in the publishing portal, follow these steps.
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1. Go to the **Offer setup** page for your offer.
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1. Select**Connect** under the **Lead management** section.
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1. In the **Connection details** pop-up window, select**Azure Table** for the **Lead destination**. Paste in the connection string from the Azure storage account you created by following earlier steps in the **Storage account connection string**box.
1. Paste in the connection string from the Azure storage account you created by following earlier steps in the **Storage account connection string**box.
1. **Contact email**: Provide emails for people in your company who should receive email notifications when a new lead is received. You can provide multiple emails by separating them with semicolons.
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1. Select**OK**.
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To make sure you have successfully connected to a lead destination, select the **Validate** button. If successful, you'll have a test lead in the lead destination.
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>You must finish configuring the rest of the offer and publish it before you can receive leads for the offer.
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When leads are generated, Microsoft sends leads to the Azure table. If you configured a flow, an email will also be sent to the email address you configured.
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title: Lead management for Dynamics 365 Customer Engagement | Azure Marketplace
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description: Configure lead management for Dynamics 365 Customer Engagement.
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title: Lead management for Dynamics 365 Customer Engagement - Microsoft commercial marketplace
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description: Learn how to set up Dynamics 365 Customer Engagement to manage leads from Microsoft AppSource and Azure Marketplace.
# Configure lead management for Dynamics 365 Customer Engagement
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This article describes how to set up Dynamics 365 Customer Engagement (previously named Dynamics CRM Online). Read more about the change in [Configure server-based authentication with Customer Engagement and SharePoint Online](https://docs.microsoft.com/dynamics365/customerengagement/on-premises/admin/on-prem-server-based-sharepoint-online) to process sales leads from your commercial marketplace offer.
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## Prerequisites
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The following user permissions are needed to complete the steps in this article. You need to:
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The following user permissions are necessary to complete the steps in this article:
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*Be an admin on your Dynamics 365 Customer Engagement instance to be able to install a solution and follow these instructions.
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*Be a tenant admin to create a new service account for the lead service used to send leads from commercial marketplace offers.
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*Have access to the Office 365 admin portal.
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*Have access to the Azure portal.
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*Administrator rights on your Dynamics 365 Customer Engagement instance to be able to install a solution.
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*Tenant admin rights to create a new service account for the lead service used to send leads from commercial marketplace offers.
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