Merge pull request #269760 from stevenmatthew/dbxPackaging032124

dbxPackaging032124: Updated shipping instructions to include bubble wrap and foam mailers.

Author: AnnaMHuff

includes/storage-import-export-ship-drives.md

@@ -1,22 +1,24 @@
 ---
 title: include file
 description: include file
-author: alkohli
+author: stevenmatthew
 services: storage
 
 ms.service: azure-storage
 ms.topic: include
-ms.date: 04/08/2019
-ms.author: alkohli
+ms.date: 03/21/2024
+ms.author: shaas
 ms.custom: include file
 
 ---
 
 FedEx, UPS, or DHL can be used to ship the package to Azure datacenter. If you want to use a carrier other than FedEx/DHL, contact Azure Data Box Operations team at `[email protected]`
 
-* Provide a valid FedEx, UPS, or DHL carrier account number that Microsoft will use to ship the drives back.
+* Provide a valid FedEx, UPS, or DHL carrier account number for use by Microsoft to return the drives.
   * A FedEx, UPS, or DHL account number is required for shipping drives back from the US and Europe locations.
     * A DHL account number is preferred for shipping drives back from Asia and Australia locations.
-    * If you do not have an account number, create a [FedEx](https://www.fedex.com/us/oadr/) or [DHL](http://www.dhl.com/) carrier account.
+    * If you don't have an account number, create a [FedEx](https://www.fedex.com/us/oadr/) or [DHL](http://www.dhl.com/) carrier account.
 * When shipping your packages, you must follow the [Microsoft Azure Service Terms](https://azure.microsoft.com/support/legal/services-terms/).
-* Properly package your disks to avoid potential damage and delays in processing.
+* Properly package your disks to avoid potential damage and delays in processing. Follow these recommended best practices:
+    * Wrap the disk drives securely with protective bubble wrap. Bubble wrap acts as a shock absorber and protects the drive from impact during transit. Before shipping, ensure that the entire drive is thoroughly covered and cushioned.
+    * Place the wrapped drives within a foam shipper. The foam shipper provides extra protection and keeps the drive securely in place during transit.