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Copy file name to clipboardExpand all lines: articles/lighthouse/how-to/publish-managed-services-offers.md
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@@ -4,7 +4,7 @@ description: Learn how to publish a managed service offer that onboards customer
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author: JnHs
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ms.author: jenhayes
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ms.service: lighthouse
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ms.date: 11/08/2019
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ms.date: 11/11/2019
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ms.topic: overview
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manager: carmonm
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---
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## The customer onboarding process
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After a customer adds your offer, they'll be able to [delegate one or more specific subscriptions or resource groups](view-manage-service-providers.md#delegate-resources) which will then be onboarded for Azure delegated resource management. If a customer has accepted an offer but has not yet delegated any resources, they'll see a note at the top of the **Provider offers** section of the [**Service providers**](view-manage-service-providers.md) page in the Azure portal.
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After a customer adds your offer, they'll be able to [delegate one or more specific subscriptions or resource groups](view-manage-service-providers.md#delegate-resources), which will then be onboarded for Azure delegated resource management. If a customer has accepted an offer but has not yet delegated any resources, they'll see a note at the top of the **Provider offers** section of the [**Service providers**](view-manage-service-providers.md) page in the Azure portal.
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> [!IMPORTANT]
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> Delegation must be done by a non-guest account in the customer’s tenant which has the [Owner built-in role](https://docs.microsoft.com/azure/role-based-access-control/built-in-roles#owner) for the subscription being onboarded (or which contains the resource groups that are being onboarded). To see all users who can delegate the subscription, a user in the customer's tenant can select the subscription in the Azure portal, open **Access control (IAM)**, and [view all users with the Owner role](https://docs.microsoft.com/azure/role-based-access-control/role-assignments-portal#view-roles-and-permissions).
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Note that currently, subscriptions (or resource groups within a subscription) can't be delegated if the subscription uses Azure Databricks. Similarly, if a subscription (or resource groups within a subscription) has been delegated, it currently will not be possible to create Databricks workspaces in that subscription.
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After the customer delegates a subscription (or one or more resource groups within a subscription), the **Microsoft.ManagedServices** resource provider will be registered for that subscription, and users in your tenant will be able to access the delegated resources according to the authorizations in your offer.
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After the customer delegates a subscription (or one or more resource groups within a subscription), the **Microsoft.ManagedServices** resource provider will be registered for that subscription, and users in your tenant will be able to access the delegated resources according to the authorizations in your offer.
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> [!NOTE]
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> Currently, subscriptions (or resource groups within a subscription) can't be delegated if the subscription uses Azure Databricks. Similarly, if a subscription (or resource groups within a subscription) has already been delegated, it currently isn't possible to create Databricks workspaces in that subscription.
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