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Copy file name to clipboardExpand all lines: articles/operator-nexus/troubleshoot-unhealthy-degraded-storage-appliance.md
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@@ -24,7 +24,7 @@ You can see the current usage of the appliance by navigating to the Storage Appl
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navigating to the `Monitoring > Metrics` tab, and selecting `Nexus Storage Array Space Utilization` from
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the `Metric` dropdown.
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:::image type="content" source="media/storage-metrics-utilization.png" alt-text="Screenshot of a metric showing the percentage utilization of a Storage Appliance.":::
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:::image type="content" source="media/storage-metrics-utilization.png" alt-text="Screenshot of a metric showing the percentage utilization of a Storage Appliance." ligthbox="media/storage-metrics-utilization.png":::
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These issues can be addressed by reducing the load on the Storage Appliance. This outcome can be
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achieved by:
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select all of the boxes. You will see a summary of the alert, and the vendor alert code. Use this information
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to search your vendor documentation for further details of the alert.
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:::image type="content" source="media/storage-metrics-alerts.png" alt-text="Screenshot of a metric showing an active alert on a Storage Appliance.":::
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:::image type="content" source="media/storage-metrics-alerts.png" alt-text="Screenshot of a metric showing an active alert on a Storage Appliance." lightbox="media/storage-metrics-alerts.png":::
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Once you have this information, use it to determine the appropriate next action. You should either:
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@@ -101,7 +101,7 @@ is the cause:
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- Click `+ New Chart`, and select the `Nexus Storage Array Performance Throughput Iops (Avg)` metric.
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Click `Apply Splitting`, and select `Dimension` as the dimension to split on.
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:::image type="content" source="media/storage-metrics-latency-throughput.png" alt-text="Screenshot of a metric showing the latency and throughput on a Storage Appliance.":::
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:::image type="content" source="media/storage-metrics-latency-throughput.png" alt-text="Screenshot of a metric showing the latency and throughput on a Storage Appliance." lightbox="media/storage-metrics-latency-throughput.png":::
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By comparing the resulting graphs, you can determine whether high load is the cause. If so, reduce the
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load to resolve the health event.
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unhealthy network interface(s), and error types, you should raise a ticket with your Storage Appliance
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vendor.
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:::image type="content" source="media/storage-metrics-network-errors.png" alt-text="Screenshot of a metric showing network interface errors on a Storage Appliance.":::
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:::image type="content" source="media/storage-metrics-network-errors.png" alt-text="Screenshot of a metric showing network interface errors on a Storage Appliance." lightbox="media/storage-metrics-network-errors.png":::
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