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-**Description:** Mobile numbers are standard phone numbers that can be used for business SMS communication. These numbers allow businesses to send and receive SMS messages, making them ideal for customer interaction.
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-**Format:** +XX XXXX XXXXX
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-**Use Cases:**
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- Two-Way Customer Communication: Businesses can engage in SMS conversations with customers.
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- Appointment Reminders & Notifications: Used for reminders, confirmations, and alerts.
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- Local Presence: Helps businesses establish a local identity in supported countries.
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-**Regulations:**
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- Mobile numbers may have specific registration or verification requirements depending on the country.
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- Businesses must handle opt-out requests as per regional compliance standards.
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-**Purchase eligibility:** Check subscription and location eligibility [here](../numbers/sub-eligibility-number-capability.md).
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### Short Codes
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-**Availability**: United States, United Kingdom, and Canada
@@ -97,16 +112,16 @@ Azure Communication Services provides the following phone number types:
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## Choosing the right number type for your business
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|**Factor**|**Toll-Free Number**|**10DLC** (10-Digit Long Code) |**Short Code**|**Alphanumeric Sender ID**|
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|**Factor**|**Toll-Free Number**|**10DLC** (10-Digit Long Code) |**Short Code**|**Alphanumeric Sender ID**| Mobile Numbers |
|**Brand Visibility**| Low | Moderate (localized presence) | High | High (direct brand recognition) | Moderate |
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|**Use Case Examples**| Customer support, notifications | Local business communications, marketing & promotions | High-volume campaigns, 2FA | Brand visibility, one-way notifications | Customer engagement, notifications |
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|**Compliance Requirements**| SMS verification, opt-out support | Campaign registration, opt-out support | Carrier approval, opt-in proof | Varies by country (e.g., France restricts marketing messages) | Varies by country |
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|**Format**| 1-800-XXX-XXXX | XXX-XXX-XXXX | 5-6 digits | Up to 11 characters (letters/numbers) | +XX XXXX XXXXX |
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