Merge pull request #218134 from mkhribech/recording-insights

recording insights

Author: 19BMG00

articles/communication-services/concepts/analytics/insights.md

@@ -80,7 +80,7 @@ The **Quality** tab under **Voice and video** allows users to inspect the qualit
 
 - The proportion of **Impacted calls**, where an impacted call is defined as a call that has at least one poor quality stream
 
-- **Participant end reasons**, which keep track of the reason why a participant left a call. End reasons are [SIP codes](https://en.wikipedia.org/wiki/List_of_SIP_response_codes), which are numeric codes that describe the specific status of a signaling request. SIP codes can be grouped into six categories: *Success*, *Client Failure*, *Server Failure*, *Global Failure*, *Redirection*, and *Provisional*. The distribution of SIP code categories are shown in the pie chart on the left hand side, while a list of the specific SIP codes for participant end reasons is provided on the right hand side
+- **Participant end reasons**, which keep track of the reason why a participant left a call. End reasons are [SIP codes](https://en.wikipedia.org/wiki/List_of_SIP_response_codes), which are numeric codes that describe the specific status of a signaling request. SIP codes can be grouped into six categories: *Success*, *Client Failure*, *Server Failure*, *Global Failure*, *Redirection*, and *Provisional*. The distribution of SIP code categories is shown in the pie chart on the left hand side, while a list of the specific SIP codes for participant end reasons is provided on the right hand side
 
 :::image type="content" source="media\workbooks\voice-and-video-quality.png" alt-text="Voice and video quality":::
 
@@ -119,6 +119,12 @@ The **SMS** tab displays the operations and results for SMS usage through an Azu
 The **Email** tab displays delivery status, email size, and email count:
 :::image type="content" source="media\workbooks\azure-communication-services-insights-email.png" alt-text="Screenshot displays email count, size and email delivery status level that illustrate email insights":::
 
+The **Recording** tab displays data relevant to total recordings, recording format, recording channel types and number of recording per call:
+:::image type="content" source="media\workbooks\azure-communication-services-recording-insights.png" alt-text="Screenshot displays recording count, duration, recording usage by format and type as well as number of recordings per call.":::
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 ## Editing dashboards
 
 The **Insights** dashboards provided with your **Communication Service** resource can be customized by clicking on the **Edit** button on the top navigation bar: