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Update quarantine-faq.yml
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defender-office-365/quarantine-faq.yml

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ms.author: chrisda
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author: chrisda
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manager: deniseb
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ms.date: 03/02/2025
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ms.date: 05/19/2025
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audience: ITPro
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ms.topic: faq
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ms.localizationpriority: medium
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By default, messages from blocked senders are hidden from view in quarantine (quarantine is filtered by **Don't show blocked senders**). To see messages from all senders, select :::image type="icon" source="media/m365-cc-sc-filter-icon.png" border="false"::: **Filter** and then select **Show all senders**.
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if the resolutions above does not apply to your case please have the issue you are facing routed to the product group within 7 days of Quarantine time for better chance of reconciling the issue.
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If the previous suggestion don't apply to you, open a support case within 7 days of the affected messages for a better chance of fixing the issue.
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> [!TIP]
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> If a sender is blocked and **Don't show blocked senders** is selected (default), messages from those senders are shown on the **Quarantine** page and are included in quarantine notifications when the **Sender address override reason** value is **None**. This behavior occurs because the messages were blocked due to reasons other than sender address overrides.

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