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Merged
merged 3 commits into from
Mar 4, 2025
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Update troubleshoot-settings.md #206

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Update troubleshoot-settings.md
dougsbaker Feb 24, 2025
f31b315
Update troubleshooting settings date to 2025
denisebmsft Mar 4, 2025
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Merge branch 'public' into patch-1
denisebmsft Mar 4, 2025
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4 changes: 2 additions & 2 deletions defender-endpoint/troubleshoot-settings.md
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Expand Up @@ -7,7 +7,7 @@ manager: deniseb
ms.reviewer: yongrhee
ms.service: defender-endpoint
ms.topic: troubleshooting-general
ms.date: 03/19/2024
ms.date: 03/04/2025
ms.subservice: ngp
ms.localizationpriority: medium
ms.collection: # Useful for querying on a set of strategic or high-priority content.
Expand Down Expand Up @@ -85,7 +85,7 @@ The following table describes how to identify policies and settings.
|Method used | What to check |
| -------- | -------- |
|Policy| - If you're using GPO: Select **Start**, open Command Prompt as an administrator, and then run the command `GpResult.exe /h C:\temp\GpResult_output.html`. <br/>- If you're using Microsoft Configuration Manager co-management or Microsoft Configuration Manager (standalone), go to `C:\Windows\CCM\Logs`.|
|MDM | If you're using Intune, on your device, select Start, open Command Prompt as an administrator, and then run the command `mdmdiagnosticstool.exe -zip "c:\temp\MDMDiagReport.zip"`. For more details, see [Collect MDM logs - Windows Client Management](/windows/client-management/mdm-collect-logs). |
|MDM | If you're using Intune, on your device, select Start, open Command Prompt as an administrator, and then run the command `mdmdiagnosticstool.exe -out "c:\temp\MDMDiagReport.zip"`. For more details, see [Collect MDM logs - Windows Client Management](/windows/client-management/mdm-collect-logs). |
|Local setting | Determine whether the policy or setting was deployed during the imaging (sysprep), via PowerShell (for example, Set-MpPreference), Windows Management Instrumentation (WMI), or through a direct modification to the registry.|

## Step 4: Remove or revise conflicting policies
Expand Down