Skip to content

Update quarantine-faq.yml #270

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Merged
merged 2 commits into from
May 19, 2025
Merged

Update quarantine-faq.yml #270

Changes from all commits
Commits
Show all changes
2 commits
Select commit Hold shift + click to select a range
0f4eace
Update quarantine-faq.yml
faoquong May 19, 2025
29c2029
Update quarantine-faq.yml
chrisda May 19, 2025
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
4 changes: 3 additions & 1 deletion defender-office-365/quarantine-faq.yml
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -6,7 +6,7 @@ metadata:
ms.author: chrisda
author: chrisda
manager: deniseb
ms.date: 03/02/2025
ms.date: 05/19/2025
audience: ITPro
ms.topic: faq
ms.localizationpriority: medium
Expand Down Expand Up @@ -116,6 +116,8 @@ sections:

By default, messages from blocked senders are hidden from view in quarantine (quarantine is filtered by **Don't show blocked senders**). To see messages from all senders, select :::image type="icon" source="media/m365-cc-sc-filter-icon.png" border="false"::: **Filter** and then select **Show all senders**.

If the previous suggestion don't apply to you, open a support case within 7 days of the affected messages for a better chance of fixing the issue.

> [!TIP]
> If a sender is blocked and **Don't show blocked senders** is selected (default), messages from those senders are shown on the **Quarantine** page and are included in quarantine notifications when the **Sender address override reason** value is **None**. This behavior occurs because the messages were blocked due to reasons other than sender address overrides.

Expand Down