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Update turn-off-directory-synchronization.md #13724

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Expand Up @@ -33,6 +33,10 @@ description: In this article, find information about using PowerShell to turn of
You can use PowerShell to turn off directory synchronization and convert your synchronized users to cloud-only. However, it isn't recommended that you turn off directory synchronization as a troubleshooting step. If you need assistance with troubleshooting directory synchronization, see the [Fixing problems with directory synchronization for Microsoft 365](fix-problems-with-directory-synchronization.md) article.

[Contact support](https://support.office.com/article/32a17ca7-6fa0-4870-8a8d-e25ba4ccfd4b) if you need help with this procedure.

> [!NOTE]
> If your goal is to permanently disable synchronization in the tenant, you should first uninstall the synchronization client (such as Connect Sync or Cloud Sync).
> Disabling synchronization before uninstalling the sync client might result in the Entra Id Portal showing directory synchronization as **disabled**, but optional features such as Password Hash Synchronization show as **enabled**. Although this should not cause any issues, and the optional feature would not work when directory synchronization is disabled, it may lead to an unexpected status in the Portal.

## Turn off directory synchronization

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