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Merge pull request #11746 from CLYVR/patch-24
Update New-CsAutoAttendant.md
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teams/teams-ps/teams/New-CsAutoAttendant.md

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@@ -18,7 +18,7 @@ Use the New-CsAutoAttendant cmdlet to create a new Auto Attendant (AA).
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## SYNTAX
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```powershell
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New-CsAutoAttendant -Name <String> -LanguageId <String> -TimeZoneId <String> -DefaultCallFlow <Object> [-CallFlows <Object>] [-CallHandlingAssociations <Object>] [-Operator <Object>] [-VoiceId <String>] [-EnableVoiceResponse] [-InclusionScope <Object>] [-ExclusionScope <Object>] [-Tenant <Guid>] [<CommonParameters>]
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New-CsAutoAttendant -Name <String> -LanguageId <String> -TimeZoneId <String> -DefaultCallFlow <Object> [-CallFlows <Object>] [-CallHandlingAssociations <Object>] [-Operator <Object>] [-VoiceId <String>] [-EnableVoiceResponse] [-InclusionScope <Object>] [-ExclusionScope <Object>] [-AuthorizedUsers <List>] [-HideAuthorizedUsers <List>] [-Tenant <Guid>] [<CommonParameters>]
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```
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## DESCRIPTION
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You can create new AAs by using the New-CsAutoAttendant cmdlet; each newly created AA gets assigned a random string that serves as the identity of the AA.
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> [!CAUTION]
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> The following configuration parameters are currently only available in PowerShell and do not appear in Teams admin center. Saving a call queue configuration through Teams admin center will _remove_ any of these configured items:
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>
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> - -HideAuthorizedUsers
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**NOTES**:
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- To setup your AA for calling, you need to create an application instance first using `New-CsOnlineApplicationInstance` cmdlet , then associate it with your AA configuration using `New-CsOnlineApplicationInstanceAssociation` cmdlet.
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Accept wildcard characters: False
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```
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### -AuthorizedUsers
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This is a list of GUIDs for users who are authorized to make changes to this call queue. The users must also have a TeamsVoiceApplications policy assigned. The GUID should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
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```yaml
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Type: List
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Parameter Sets: (All)
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Aliases:
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applicable: Microsoft Teams
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Required: False
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Position: Named
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Default value: None
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Accept pipeline input: False
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Accept wildcard characters: False
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```
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### -HideAuthorizedUsers
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_Saving a call queue configuration through Teams admin center will *remove* this setting._
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This is a list of GUIDs of authorized users who should not appear on the list of supervisors for the agents who are members of this queue. The GUID should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
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```yaml
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Type: List
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Parameter Sets: (All)
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Aliases:
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applicable: Microsoft Teams
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Required: False
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Position: Named
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Default value: None
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Accept pipeline input: False
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Accept wildcard characters: False
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```
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### -Tenant
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```yaml

teams/teams-ps/teams/New-CsCallQueue.md

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## SYNTAX
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```
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New-CsCallQueue -Name <String> [-AgentAlertTime <Int16>] [-AllowOptOut <Boolean>] [-DistributionLists <List>] [-Tenant <Guid>] [-UseDefaultMusicOnHold <Boolean>] [-WelcomeMusicAudioFileId <Guid>] [-MusicOnHoldAudioFileId <Guid>] [-OverflowAction <Object>] [-OverflowActionTarget <Guid>] [-OverflowActionCallPriority <Int16>] [-OverflowThreshold <Int16>] [-TimeoutAction <Object>] [-TimeoutActionTarget <Guid>] [-TimeoutActionCallPriority <Int16>] [-TimeoutThreshold <Int16>] [-NoAgentAction <Object>] [-NoAgentActionTarget <Guid>] [-NoAgentActionCallPriority <Int16>] [-RoutingMethod <Object>] [-PresenceBasedRouting <Boolean>] [-ConferenceMode <Boolean>] [-User <List>] [-LanguageId <String>] [-LineUri <String>] [-OboResourceAccountIds <List>] [-OverflowDisconnectTextToSpeechPrompt <String>][-OverflowDisconnectAudioFilePrompt <Guid>] [-OverflowRedirectPersonTextToSpeechPrompt <String>][-OverflowRedirectPersonAudioFilePrompt <Guid>] [-OverflowRedirectVoiceAppTextToSpeechPrompt <String>] [-OverflowRedirectVoiceAppAudioFilePrompt <Guid>] [-OverflowRedirectPhoneNumberTextToSpeechPrompt <String>] [-OverflowRedirectPhoneNumberAudioFilePrompt <Guid>] [-OverflowRedirectVoicemailTextToSpeechPrompt <String>] [-OverflowRedirectVoicemailAudioFilePrompt <Guid>] [-OverflowSharedVoicemailTextToSpeechPrompt <String>] [-OverflowSharedVoicemailAudioFilePrompt <Guid>] [-EnableOverflowSharedVoicemailTranscription <Boolean>] [-EnableOverflowSharedVoicemailSystemPromptSuppression <Boolean>] [-TimeoutDisconnectTextToSpeechPrompt <String>][-TimeoutDisconnectAudioFilePrompt <Guid>] [-TimeoutRedirectPersonTextToSpeechPrompt <String>] [-TimeoutRedirectPersonAudioFilePrompt <Guid>] [-TimeoutRedirectVoiceAppTextToSpeechPrompt <String>] [-TimeoutRedirectVoiceAppAudioFilePrompt <Guid>] [-TimeoutRedirectPhoneNumberTextToSpeechPrompt <String>] [-TimeoutRedirectPhoneNumberAudioFilePrompt <Guid>] [-TimeoutRedirectVoicemailTextToSpeechPrompt <String>] [-TimeoutRedirectVoicemailAudioFilePrompt <Guid>] [-TimeoutSharedVoicemailTextToSpeechPrompt <String>] [-TimeoutSharedVoicemailAudioFilePrompt <Guid>] [-EnableTimeoutSharedVoicemailTranscription <Boolean>] [-EnableTimeoutSharedVoicemailSystemPromptSuppression <Boolean>] [-NoAgentDisconnectTextToSpeechPrompt <String>][-NoAgentDisconnectAudioFilePrompt <Guid>] [-NoAgentRedirectPersonTextToSpeechPrompt <String>] [-NoAgentRedirectPersonAudioFilePrompt <Guid>] [-NoAgentRedirectVoiceAppTextToSpeechPrompt <String>] [-NoAgentRedirectVoiceAppAudioFilePrompt <Guid>] [-NoAgentRedirectPhoneNumberTextToSpeechPrompt <String>] [-NoAgentRedirectPhoneNumberAudioFilePrompt <Guid>] [-NoAgentRedirectVoicemailTextToSpeechPrompt <String>] [-NoAgentRedirectVoicemailAudioFilePrompt <Guid>] [-NoAgentSharedVoicemailTextToSpeechPrompt <String>] [-NoAgentSharedVoicemailAudioFilePrompt <Guid>] [-EnableNoAgentSharedVoicemailTranscription <Boolean>] [-EnableNoAgentSharedVoicemailSystemPromptSuppression <Boolean>] [-ChannelId <String>] [-ChannelUserObjectId <Guid>] [-AuthorizedUsers <List>] [-HideAuthorizedUsers <List>] [-WelcomeTextToSpeechPrompt <String>] [-IsCallbackEnabled <Boolean>] [-CallbackRequestDtmf <String>] [-WaitTimeBeforeOfferingCallbackInSecond <Int16>] [-NumberOfCallsInQueueBeforeOfferingCallback <Int16>] [-CallToAgentRatioThresholdBeforeOfferingCallback <Int16>] [-CallbackOfferAudioFilePromptResourceId <Guid>] [-CallbackOfferTextToSpeechPrompt <String> [-CallbackEmailNotificationTarget <Guid>] [-ServiceLevelThresholdResponseTimeInSecond <Int16> ][<CommonParameters>]
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New-CsCallQueue -Name <String> [-AgentAlertTime <Int16>] [-AllowOptOut <Boolean>] [-DistributionLists <List>] [-Tenant <Guid>] [-UseDefaultMusicOnHold <Boolean>] [-WelcomeMusicAudioFileId <Guid>] [-MusicOnHoldAudioFileId <Guid>] [-OverflowAction <Object>] [-OverflowActionTarget <Guid>] [-OverflowActionCallPriority <Int16>] [-OverflowThreshold <Int16>] [-TimeoutAction <Object>] [-TimeoutActionTarget <Guid>] [-TimeoutActionCallPriority <Int16>] [-TimeoutThreshold <Int16>] [-NoAgentAction <Object>] [-NoAgentActionTarget <Guid>] [-NoAgentActionCallPriority <Int16>] [-RoutingMethod <Object>] [-PresenceBasedRouting <Boolean>] [-ConferenceMode <Boolean>] [-User <List>] [-LanguageId <String>] [-LineUri <String>] [-OboResourceAccountIds <List>] [-OverflowDisconnectTextToSpeechPrompt <String>][-OverflowDisconnectAudioFilePrompt <Guid>] [-OverflowRedirectPersonTextToSpeechPrompt <String>][-OverflowRedirectPersonAudioFilePrompt <Guid>] [-OverflowRedirectVoiceAppTextToSpeechPrompt <String>] [-OverflowRedirectVoiceAppAudioFilePrompt <Guid>] [-OverflowRedirectPhoneNumberTextToSpeechPrompt <String>] [-OverflowRedirectPhoneNumberAudioFilePrompt <Guid>] [-OverflowRedirectVoicemailTextToSpeechPrompt <String>] [-OverflowRedirectVoicemailAudioFilePrompt <Guid>] [-OverflowSharedVoicemailTextToSpeechPrompt <String>] [-OverflowSharedVoicemailAudioFilePrompt <Guid>] [-EnableOverflowSharedVoicemailTranscription <Boolean>] [-EnableOverflowSharedVoicemailSystemPromptSuppression <Boolean>] [-TimeoutDisconnectTextToSpeechPrompt <String>][-TimeoutDisconnectAudioFilePrompt <Guid>] [-TimeoutRedirectPersonTextToSpeechPrompt <String>] [-TimeoutRedirectPersonAudioFilePrompt <Guid>] [-TimeoutRedirectVoiceAppTextToSpeechPrompt <String>] [-TimeoutRedirectVoiceAppAudioFilePrompt <Guid>] [-TimeoutRedirectPhoneNumberTextToSpeechPrompt <String>] [-TimeoutRedirectPhoneNumberAudioFilePrompt <Guid>] [-TimeoutRedirectVoicemailTextToSpeechPrompt <String>] [-TimeoutRedirectVoicemailAudioFilePrompt <Guid>] [-TimeoutSharedVoicemailTextToSpeechPrompt <String>] [-TimeoutSharedVoicemailAudioFilePrompt <Guid>] [-EnableTimeoutSharedVoicemailTranscription <Boolean>] [-EnableTimeoutSharedVoicemailSystemPromptSuppression <Boolean>] [-NoAgentApplyTo <String>] [-NoAgentDisconnectTextToSpeechPrompt <String>][-NoAgentDisconnectAudioFilePrompt <Guid>] [-NoAgentRedirectPersonTextToSpeechPrompt <String>] [-NoAgentRedirectPersonAudioFilePrompt <Guid>] [-NoAgentRedirectVoiceAppTextToSpeechPrompt <String>] [-NoAgentRedirectVoiceAppAudioFilePrompt <Guid>] [-NoAgentRedirectPhoneNumberTextToSpeechPrompt <String>] [-NoAgentRedirectPhoneNumberAudioFilePrompt <Guid>] [-NoAgentRedirectVoicemailTextToSpeechPrompt <String>] [-NoAgentRedirectVoicemailAudioFilePrompt <Guid>] [-NoAgentSharedVoicemailTextToSpeechPrompt <String>] [-NoAgentSharedVoicemailAudioFilePrompt <Guid>] [-EnableNoAgentSharedVoicemailTranscription <Boolean>] [-EnableNoAgentSharedVoicemailSystemPromptSuppression <Boolean>] [-ChannelId <String>] [-ChannelUserObjectId <Guid>] [-AuthorizedUsers <List>] [-HideAuthorizedUsers <List>] [-WelcomeTextToSpeechPrompt <String>] [-IsCallbackEnabled <Boolean>] [-CallbackRequestDtmf <String>] [-WaitTimeBeforeOfferingCallbackInSecond <Int16>] [-NumberOfCallsInQueueBeforeOfferingCallback <Int16>] [-CallToAgentRatioThresholdBeforeOfferingCallback <Int16>] [-CallbackOfferAudioFilePromptResourceId <Guid>] [-CallbackOfferTextToSpeechPrompt <String> [-CallbackEmailNotificationTarget <Guid>] [-ServiceLevelThresholdResponseTimeInSecond <Int16> ] [-ShouldOverwriteCallableChannelProperty <Boolean>] [<CommonParameters>]
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```
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## DESCRIPTION
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Accept wildcard characters: False
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```
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### -NoAgentApplyTo
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The NoAgentApplyTo parameter defines if the NoAgentAction applies to calls already in queue and new calls arriving to the queue, or only new calls that arrive once the No Agents condition occurs. The default value is AllCalls.
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PARAMVALUE: AllCalls | NewCalls
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```yaml
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Type: Object
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Parameter Sets: (All)
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Aliases:
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applicable: Microsoft Teams
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Required: False
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Position: Named
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Default value: Disconnect
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Accept pipeline input: False
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Accept wildcard characters: False
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```
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### -NoAgentAction
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The NoAgentAction parameter defines the action to take if the no agents condition is reached. The NoAgentAction property must be set to one of the following values: Queue, Disconnect, Forward, Voicemail, and SharedVoicemail. The default value is Queue.
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```
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### -NoAgentsRedirectPhoneNumberAudioFilePrompt
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### -NoAgentRedirectPhoneNumberAudioFilePrompt
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The NoAgentRedirectPhoneNumberAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is played to the caller when being redirected to an external PSTN phone number due to no agents.
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```yaml
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```
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### -ShouldOverwriteCallableChannelProperty
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A Teams Channel can only be linked to one Call Queue at a time. To force reassignment of the Teams Channel to a new Call Queue, set this to $true.
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```yaml
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Type: Boolean
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Parameter Sets: (All)
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Aliases:
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Required: False
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Position: Named
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Default value: False
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Accept pipeline input: False
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Accept wildcard characters: False
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```
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### CommonParameters
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This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see [about_CommonParameters](https://go.microsoft.com/fwlink/?LinkID=113216).
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