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Copy file name to clipboardExpand all lines: docs/pages/using-nhs-notify/personalisation.md
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@@ -18,13 +18,10 @@ To personalise a message, use double brackets to add a placeholder to your conte
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text='Hello ((firstName)), your NHS Number is ((nhsNumber))'
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%}
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## Personal Demographics Service (PDS) personalisation fields
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## Personal Demographics Service (PDS) personalisation fields
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NHS Notify uses the [Personal Demographics Service (PDS)](https://digital.nhs.uk/services/personal-demographics-service) to find and populate certain personalisation fields for each recipient. This happens automatically when you [tell us who you want to message]({% link pages/using-nhs-notify/tell-us-who-you-want-to-message.md %}) using recipients' NHS numbers.
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NHS Notify uses the [Personal Demographics Service (PDS)](https://digital.nhs.uk/services/personal-demographics-service) to find and populate certain personalisation fields for each recipient. This happens automatically when you [tell us who you want to message]({% link pages/using-nhs-notify/tell-us-who-you-want-to-message.md %}) using recipients' NHS numbers.
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You can use the following PDS personalisation fields in your templates:
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You can use the following PDS personalisation fields in your templates:
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- fullName
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- nhsNumber
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- date
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Any placeholders in your content need to match the PDS personalisation fields.
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Any placeholders in your content need to match the PDS personalisation fields.
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## Providing your own personalisation data
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Do not send us personalisation data that's already available in PDS. We'll use the PDS data over your own data in this case.
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### If you're using NHS Notify API
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### If you're using NHS Notify API
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Include a personalisation block in your API request.
Read the [API documentation](https://digital.nhs.uk/developer/api-catalogue/nhs-notify#post-/v1/message-batches) to find out where to put this in your request.
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### If you're using NHS Notify MESH
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### If you're using NHS Notify MESH
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Include the personalisation fields as columns in your CSV file.
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The column names should start with 'personalisation\_', followed by the same wording as the placeholders in your template.
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The column names should start with 'personalisation\_', followed by the same wording as the placeholders in your template.
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For example, if you wanted to include 'practice' as a personalisation field, the column name would be:
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