New post, adding tags to old posts

app/book-a-vaccination/2025/03/enabling-joint-bookings/index.md → app/book-a-vaccination/2025/03/exploring-joint-bookings/index.md

@@ -1,5 +1,5 @@
 ---
-title: Enabling joint bookings for up to 2 people
+title: Exploring joint bookings for up to 2 people
 date: 2025-03-03
 tags:
   - appointments
@@ -69,3 +69,12 @@ Users were able to add a second person to the booking, and understood that they
 ### Slot selection
 
 Most users found selecting appointment slots straightforward.​ One participant expected to be able to book appointments at different times, and wanted more flexibility.
+
+## Next steps
+
+After testing the joint bookings design during user research, we've added it to the joint roadmap for the National Booking Service (NBS) and the Manage Your Appointments (MYA) Service.
+
+We aim to deliver joint bookings in stages starting during autumn-winter 2025 in this order:
+- single cohort joint bookings (on RSV only, during autumn/winter 2025)
+- multi-cohort joint bookings (on COVID, during spring 2026)
+- joint bookings with co-admin (by autumn/winter 2026)

app/book-a-vaccination/2025/06/mvp-confirmation-page/index.md

@@ -1,6 +1,9 @@
 ---
 title: "Allowing users to check their booking details"
 date: 2025-06-17
+tags:
+  - appointments
+  - continuous improvement
 ---
 
 We found during research that some users find the end of the booking journey a little sudden.

app/book-a-vaccination/2025/06/proxy-users/index.md

@@ -1,6 +1,8 @@
 ---
 title: Enabling users to book for other people
 date: 2025-06-30
+tags:
+  - appointments
 ---
 
 For the autumn/winter 2025 campaign, the team was asked to include flu vaccinations for 2 and 3 year olds.

app/book-a-vaccination/2025/10/improving-date-selection/index.md

@@ -1,6 +1,9 @@
 ---
 title: "Making date selection more flexible "
 date: 2025-10-02
+tags:
+  - appointments
+  - continuous improvement
 ---
 
 Our analytics on the National Booking Service (NBS) showed that 25% of users were clicking ‘show later dates’ when trying to find a suitable date for their appointment in NBS. 

app/book-a-vaccination/2025/11/improving-contact-details/index.md

@@ -1,6 +1,9 @@
 ---
 title: "Improving the contact details screen"
 date: 2025-11-03
+tags:
+  - appointments
+  - accessibility
 ---
 
 The feedback from an accessibility audit on the National Booking Service (NBS) told us the way we collect contact details on NBS was not very accessible.

app/book-a-vaccination/2025/11/preparing-for-aw/index.md

@@ -0,0 +1,54 @@
+---
+title: Getting ready for the Autumn-winter 2025-26 campaign
+date: 2025-11-26
+tags:
+  - appointments
+  - continuous improvement
+---
+
+As part of our preparation for the Autumn-winter 2025 flu and COVID campaigns, we’ve added some new features and made some improvements to the Book a vaccination journey.
+
+The improvements and changes we’ve made include:
+- changing from co-administration to single vaccination
+- campaign opening content
+- a link on our confirmation page, for users to return to the start of the journey
+
+## Changing from co-administration to single vaccination
+
+When booking a vaccination appointment, users can choose to get their flu and COVID vaccines in the same appointment (co-admin).
+
+Co-admin availability can sometimes be limited, so to give users more flexibility, we added the option to switch from co-admin to single jab at a couple of key points in the booking journey
+
+### Site selection screen
+
+![screenshot of a page showing a list of sites offering co-admin.  Inset text near the top shows that a co-admin appointment has been chosen, and shows a link to switch to a single vaccine appointment](site-list-switching.png)
+
+We show the switching option on the site list page. If users find co-admin offerings near them are limited, they can switch to a single vaccine appointment and hopefully find a more suitable site near them.
+
+### Date choice screen
+
+![Screenshot of a page showing a list of dates.  Inset text near the top shows that a co-admin appointment has been chosen, and shows a link to switch to a single vaccine appointment](date-list-switching.png)
+
+We also show the switching option on the date selection page.  This allows users to switch back to single vaccine appointments if co-admin availability is low at the site they’ve chosen.
+
+## Campaign opening content
+
+For the autumn-winter 2025 campaign, we opened the online booking journey on 1 September 2025.  However appointments were only available from 1 October 2025.  We wrote some content for certain screens to help users understand why they could not book a date before 1 October.
+
+### Start page
+
+We used a warning callout on the service start pages for Flu and COVID-19.
+
+![start page screenshot showing warning callout with campaign opening content](start-page-campaignopen.png)
+
+### Date list page
+
+We used inset text on the date selection page.
+
+![date selection page screenshot with campaign opening content in inset text](date-list-campaignopen.png)
+
+## Return to start link
+
+We’ve previously had feedback from users that they would like to be able to make bookings for more than 1 person at a time.  We plan to implement joint bookings, but this won’t be until later in the campaign.  To help users who need to book for more than 1 person, we added a link to our confirmation page, to allow users to return to the start of the journey.
+
+![screenshot of booking confirmation page, with action link to return users to the start of the journey, to make another booking, or manage an existing booking](confirmation-return-link.png)