Freshdesk fixes and improvements

components/freshdesk/actions/create-company/create-company.mjs

@@ -1,35 +1,34 @@
-import { removeNullEntries } from "../../common/utils.mjs";
 import freshdesk from "../../freshdesk.app.mjs";
 
 export default {
   key: "freshdesk-create-company",
   name: "Create a Company",
-  description: "Create a company. [See docs here](https://developers.freshdesk.com/api/#companies)",
-  version: "0.0.1",
+  description: "Create a company. [See the documentation](https://developers.freshdesk.com/api/#create_company)",
+  version: "0.0.3",
   type: "action",
   props: {
     freshdesk,
     name: {
       type: "string",
       label: "Name",
-      description: "Name of the company.",
+      description: "Name of the company",
     },
     description: {
       type: "string",
       label: "Description",
-      description: "Description of the company.",
+      description: "Description of the company",
       optional: true,
     },
     note: {
       type: "string",
       label: "Note",
-      description: "Any specific note about the company.",
+      description: "Any specific note about the company",
       optional: true,
     },
     industry: {
       type: "string",
       label: "Industry",
-      description: "The industry the company serves in.",
+      description: "The industry the company serves in",
       optional: true,
     },
     domains: {
@@ -40,18 +39,14 @@ export default {
     },
   },
   async run({ $ }) {
-    const payload = removeNullEntries({
-      name: this.name,
-      domains: this.domains,
-      note: this.note,
-      industry: this.industry,
-      description: this.description,
-    });
-    const response = await this.freshdesk.createCompany({
+    const {
+      freshdesk, ...data
+    } = this;
+    const response = await freshdesk.createCompany({
       $,
-      payload,
+      data,
     });
-    response && $.export("$summary", "Company sucessfully created");
+    response && $.export("$summary", "Company successfully created");
     return response;
   },
 };

components/freshdesk/actions/create-contact/create-contact.mjs

@@ -1,11 +1,10 @@
-import { removeNullEntries } from "../../common/utils.mjs";
 import freshdesk from "../../freshdesk.app.mjs";
 
 export default {
   key: "freshdesk-create-contact",
   name: "Create a Contact",
-  description: "Create a contact. [See docs here](https://developers.freshdesk.com/api/#create_contact)",
-  version: "0.0.1",
+  description: "Create a contact. [See the documentation](https://developers.freshdesk.com/api/#create_contact)",
+  version: "0.1.0",
   type: "action",
   props: {
     freshdesk,
@@ -16,20 +15,20 @@ export default {
     },
     email: {
       type: "string",
-      label: "Email",
-      description: "Primary email address of the contact. If you want to associate additional email(s) with this contact, use the other_emails attribute.",
+      label: "Email Address",
+      description: "Primary email address of the contact",
       optional: true,
     },
     otherEmails: {
       type: "string[]",
-      label: "Additional email addresses",
-      description: "String array of additional email addresses.",
+      label: "Additional Email Addresses",
+      description: "One or more additional email addresses for the contact",
       optional: true,
     },
     phone: {
       type: "string",
-      label: "Phone number",
-      description: "Telephone number of the contact.",
+      label: "Phone Number",
+      description: "Phone number of the contact",
       optional: true,
     },
     companyId: {
@@ -41,16 +40,16 @@ export default {
     },
   },
   async run({ $ }) {
-    const data = removeNullEntries({
-      name: this.name,
-      email: this.email,
-      other_emails: this.otherEmails,
-      phone: this.phone,
-      company_id: this.companyId && Number(this.companyId),
-    });
+    const {
+      companyId, otherEmails, ...data
+    } = this;
     const response = await this.freshdesk.createContact({
       $,
-      data,
+      data: {
+        other_emails: otherEmails,
+        company_id: companyId && Number(companyId),
+        ...data,
+      },
     });
     response && $.export("$summary", "Contact successfully created");
     return response;

components/freshdesk/actions/create-ticket/create-ticket.mjs

@@ -1,11 +1,10 @@
 import freshdesk from "../../freshdesk.app.mjs";
-import { removeNullEntries } from "../../common/utils.mjs";
 
 export default {
   key: "freshdesk-create-ticket",
   name: "Create a Ticket",
-  description: "Create a ticket. [See docs here](https://developers.freshdesk.com/api/#tickets)",
-  version: "0.0.2",
+  description: "Create a ticket. [See the documentation](https://developers.freshdesk.com/api/#create_ticket)",
+  version: "0.1.0",
   type: "action",
   props: {
     freshdesk,
@@ -14,7 +13,6 @@ export default {
         freshdesk,
         "companyId",
       ],
-      description: "ID of the company to which this ticket belongs",
     },
     email: {
       propDefinition: [
@@ -24,7 +22,6 @@ export default {
           companyId,
         }),
       ],
-      description: "Email address of the requester.",
       optional: true,
     },
     priority: {
@@ -34,28 +31,28 @@ export default {
       ],
       default: 1,
     },
+    subject: {
+      type: "string",
+      label: "Subject",
+      description: "Subject of the ticket",
+      optional: true,
+    },
     description: {
       type: "string",
       label: "Description",
-      description: "HTML content of the ticket.",
+      description: "HTML content of the ticket",
       optional: true,
     },
     descriptionText: {
       type: "string",
       label: "Description text",
-      description: "Content of the ticket in plain text.",
+      description: "Content of the ticket in plain text",
       optional: true,
     },
     phone: {
       type: "string",
       label: "Phone number",
-      description: "Telephone number of the contact.",
-      optional: true,
-    },
-    subject: {
-      type: "string",
-      label: "Subject",
-      description: "Subject of the ticket.",
+      description: "Phone number of the requester. If no contact exists with this phone number on Freshdesk, it will be added as a new contact",
       optional: true,
     },
     status: {
@@ -68,19 +65,16 @@ export default {
     },
   },
   async run({ $ }) {
-    const data = removeNullEntries({
-      company_id: this.companyId && Number(this.companyId),
-      description: this.description,
-      description_text: this.descriptionText,
-      email: this.email,
-      phone: this.phone,
-      subject: this.subject,
-      status: this.status && Number(this.status),
-      priority: this.priority && Number(this.priority),
-    });
-    const response = await this.freshdesk.createTicket({
+    const {
+      freshdesk, companyId, descriptionText, ...data
+    } = this;
+    const response = await freshdesk.createTicket({
       $,
-      data,
+      data: {
+        company_id: Number(companyId),
+        description_text: descriptionText,
+        ...data,
+      },
     });
     response && $.export("$summary", "Ticket successfully created");
     return response;

components/freshdesk/actions/get-ticket/get-ticket.mjs

@@ -3,23 +3,27 @@ import freshdesk from "../../freshdesk.app.mjs";
 export default {
   key: "freshdesk-get-ticket",
   name: "Get Ticket Details",
-  description: "Get a Ticket. [See docs here](https://developers.freshdesk.com/api/#tickets)",
-  version: "0.0.1",
+  description: "Get details of a Ticket. [See the documentation](https://developers.freshdesk.com/api/#view_a_ticket)",
+  version: "0.1.0",
   type: "action",
   props: {
     freshdesk,
-    id: {
-      type: "string",
-      label: "Ticket ID",
-      description: "Ticket ID.",
+    ticketId: {
+      propDefinition: [
+        freshdesk,
+        "ticketId",
+      ],
     },
   },
   async run({ $ }) {
-    const response = await this.freshdesk.getTicket({
+    const {
+      freshdesk, ticketId,
+    } = this;
+    const response = await freshdesk.getTicket({
       $,
-      id: this.id,
+      ticketId,
     });
-    response && $.export("$summary", "Successfully found ticket");
+    response && $.export("$summary", "Successfully retrieved ticket");
     return response;
   },
 };

components/freshdesk/actions/list-all-tickets/list-all-tickets.mjs

@@ -1,25 +1,69 @@
-// legacy_hash_id: a_A6i5zz
-import { axios } from "@pipedream/platform";
+import freshdesk from "../../freshdesk.app.mjs";
 
 export default {
   key: "freshdesk-list-all-tickets",
-  name: "List All Tickets",
-  description: "Use filters to view only specific tickets (those which match the criteria that you choose). By default, only tickets that have not been deleted or marked as spam will be returned, unless you use the 'deleted' filter.",
-  version: "0.1.1",
+  name: "List Tickets",
+  description:
+    "Fetch up to 100 tickets according to the selected filters. [See the documentation](https://developers.freshdesk.com/api/#list_all_tickets)",
+  version: "0.2.0",
   type: "action",
   props: {
-    freshdesk: {
-      type: "app",
-      app: "freshdesk",
+    freshdesk,
+    orderBy: {
+      type: "string",
+      label: "Sort By",
+      description: "Which field to sort tickets by. Defaults to `Created At`",
+      optional: true,
+      options: [
+        {
+          value: "created_at",
+          label: "Created At",
+        },
+        {
+          value: "due_by",
+          label: "Due By",
+        },
+        {
+          value: "updated_at",
+          label: "Updated At",
+        },
+        {
+          value: "status",
+          label: "Status",
+        },
+      ],
+    },
+    orderType: {
+      type: "string",
+      label: "Sort Order",
+      description:
+        "Whether to sort in ascending or descending order. Defaults to descending",
+      optional: true,
+      options: [
+        {
+          label: "Ascending",
+          value: "asc",
+        },
+        {
+          label: "Descending",
+          value: "desc",
+        },
+      ],
     },
   },
   async run({ $ }) {
-    return await axios($, {
-      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
-      auth: {
-        username: `${this.freshdesk.$auth.api_key}:X`,
-        password: "",
+    const response = await this.freshdesk.listTickets({
+      $,
+      params: {
+        order_by: this.orderBy,
+        order_type: this.orderType,
       },
     });
+
+    const { length } = response;
+    $.export("$summary", `Successfully fetched ${length} ticket${length === 1
+      ? ""
+      : "s"}`);
+    return response;
   },
 };

components/freshdesk/common/constants.mjs

@@ -1,13 +1,5 @@
 export default {
-  HTTP_PROTOCOL: "https://",
-  BASE_PATH: "/api",
-  VERSION_PATH: "/v2",
   PAGE_SIZE: 100,
-  retriableStatusCodes: [
-    408,
-    429,
-    500,
-  ],
   DB_LAST_DATE_CHECK: "DB_LAST_DATE_CHECK",
   TICKET_STATUS: [
     {