Add file attachment support to Zendesk update-ticket action

components/zendesk/actions/update-ticket/update-ticket.mjs

@@ -3,9 +3,9 @@ import app from "../../zendesk.app.mjs";
 export default {
   key: "zendesk-update-ticket",
   name: "Update Ticket",
-  description: "Updates a ticket. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#update-ticket).",
+  description: "Updates a ticket with optional file attachments. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#update-ticket).",
   type: "action",
-  version: "0.1.4",
+  version: "0.2.0",
   props: {
     app,
     ticketId: {
@@ -56,6 +56,12 @@ export default {
         "customSubdomain",
       ],
     },
+    attachments: {
+      propDefinition: [
+        app,
+        "attachments",
+      ],
+    },
   },
   methods: {
     updateTicket({
@@ -77,6 +83,7 @@ export default {
       ticketStatus,
       ticketCommentPublic,
       customSubdomain,
+      attachments,
     } = this;
 
     const ticketComment = ticketCommentBodyIsHTML
@@ -89,6 +96,24 @@ export default {
 
     ticketComment.public = ticketCommentPublic;
 
+    // Upload attachments if provided
+    if (attachments && attachments.length > 0) {
+      try {
+        const uploadTokens = await this.app.uploadFiles({
+          attachments,
+          customSubdomain,
+          step,
+        });
+
+        if (uploadTokens.length > 0) {
+          ticketComment.uploads = uploadTokens;
+        }
+      } catch (error) {
+        step.export("$summary", `Failed to upload attachments: ${error.message}`);
+        throw error;
+      }
+    }
+
     const response = await this.updateTicket({
       step,
       ticketId,
@@ -103,7 +128,12 @@ export default {
       },
     });
 
-    step.export("$summary", `Successfully updated ticket with ID ${response.ticket.id}`);
+    const attachmentCount = attachments?.length || 0;
+    const summary = attachmentCount > 0 
+      ? `Successfully updated ticket with ID ${response.ticket.id} with ${attachmentCount} attachment(s)`
+      : `Successfully updated ticket with ID ${response.ticket.id}`;
+
+    step.export("$summary", summary);
 
     return response;
   },

components/zendesk/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@pipedream/zendesk",
-  "version": "0.7.1",
+  "version": "0.7.2",
   "description": "Pipedream Zendesk Components",
   "main": "zendesk.app.mjs",
   "keywords": [

components/zendesk/zendesk.app.mjs

@@ -189,6 +189,12 @@ export default {
       description: "For Enterprise Zendesk accounts: optionally specify the subdomain to use. This will override the subdomain that was provided when connecting your Zendesk account to Pipedream. For example, if you Zendesk URL is https://examplehelp.zendesk.com, your subdomain is `examplehelp`",
       optional: true,
     },
+    attachments: {
+      type: "string[]",
+      label: "Attachments",
+      description: "File paths or URLs to attach to the ticket. Multiple files can be attached.",
+      optional: true,
+    },
   },
   methods: {
     getUrl(path, customSubdomain) {
@@ -284,6 +290,71 @@ export default {
         ...args,
       });
     },
+    async uploadFile({
+      filePath, filename, customSubdomain, step,
+    } = {}) {
+      const fs = await import("fs");
+      const path = await import("path");
+
+      // If filename not provided, extract from filePath
+      if (!filename && filePath) {
+        filename = path.basename(filePath);
+      }
+
+      // Read file content
+      const fileContent = fs.readFileSync(filePath);
+
+      // Get file extension to determine Content-Type
+      const ext = path.extname(filename).toLowerCase();
+      const contentTypeMap = {
+        ".pdf": "application/pdf",
+        ".png": "image/png",
+        ".jpg": "image/jpeg",
+        ".jpeg": "image/jpeg",
+        ".gif": "image/gif",
+        ".txt": "text/plain",
+        ".doc": "application/msword",
+        ".docx": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
+        ".xls": "application/vnd.ms-excel",
+        ".xlsx": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
+        ".zip": "application/zip",
+      };
+      const contentType = contentTypeMap[ext] || "application/octet-stream";
+
+      return this.makeRequest({
+        step,
+        method: "post",
+        path: `/uploads?filename=${encodeURIComponent(filename)}`,
+        customSubdomain,
+        headers: {
+          "Content-Type": contentType,
+        },
+        data: fileContent,
+      });
+    },
+    async uploadFiles({
+      attachments, customSubdomain, step,
+    } = {}) {
+      if (!attachments || !attachments.length) {
+        return [];
+      }
+
+      const uploadResults = [];
+      for (const attachment of attachments) {
+        try {
+          const result = await this.uploadFile({
+            filePath: attachment,
+            customSubdomain,
+            step,
+          });
+          uploadResults.push(result.upload.token);
+        } catch (error) {
+          step.export("$summary", `Failed to upload file ${attachment}: ${error.message}`);
+          throw error;
+        }
+      }
+      return uploadResults;
+    },
     async *paginate({
       fn, args, resourceKey, max,
     }) {