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Zendesk - adding "ticketData" property to emitted comments #18266

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Merged
merged 3 commits into from
Sep 9, 2025
Merged

Zendesk - adding "ticketData" property to emitted comments #18266

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fbd6561
Adding "ticketData" property to emitted comments
GTFalcao Sep 3, 2025
e03fd3b
Regexp updates for comment parsing
GTFalcao Sep 3, 2025
e969c6b
Merge branch 'master' into 18260-zendesk-adjustment
GTFalcao Sep 6, 2025
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2 changes: 1 addition & 1 deletion components/zendesk/package.json
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Original file line number Diff line number Diff line change
@@ -1,6 +1,6 @@
{
"name": "@pipedream/zendesk",
"version": "0.8.3",
"version": "0.9.0",
"description": "Pipedream Zendesk Components",
"main": "zendesk.app.mjs",
"keywords": [
Expand Down
31 changes: 25 additions & 6 deletions components/zendesk/sources/new-ticket-comment-added/new-ticket-comment-added.mjs
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Original file line number Diff line number Diff line change
Expand Up @@ -7,7 +7,7 @@ export default {
key: "zendesk-new-ticket-comment-added",
type: "source",
description: "Emit new event when a ticket comment has been added",
version: "0.0.3",
version: "0.1.0",
dedupe: "unique",
props: {
app,
Expand Down Expand Up @@ -59,9 +59,14 @@ export default {
},
convertCommentsToJson(raw) {
return [
...raw.matchAll(/#<Comment (.*?)>/g),
...raw.matchAll(/#<Comment (.*?)(value: "[^"]*")(.*?)>/g),
].map((match) => {
const fields = match[1]
const valueField = match[0].match(/(?<=, )value: "([^"]|\\")*[^\\]",/)?.[0];
const baseMatch = match[0].replace(/^#<Comment /, "");
const baseMatchWithoutValue = valueField
? baseMatch.split(valueField).join("")
: baseMatch;
const fields = baseMatchWithoutValue
.split(",")
.map((part) => part.trim())
.map((pair) => {
Expand All @@ -81,7 +86,15 @@ export default {
cleaned,
];
});
return Object.fromEntries(fields);
return Object.fromEntries(valueField
? [
...fields,
[
"value",
valueField?.replace(/^value: ?/, ""),
],
]
: fields);
});
},
isRelevant(payload) {
Expand All @@ -97,10 +110,16 @@ export default {
},
emitEvent(payload) {
payload.ticketComments = this.convertCommentsToJson(payload.ticketComments);
for (const comment of payload.ticketComments) {
const {
ticketComments, ...ticketData
} = payload;
for (const comment of ticketComments) {
const ts = Date.parse(comment.created_at);
const id = `${payload.ticketId}-${ts}`;
this.$emit(comment, {
this.$emit({
...comment,
ticketData,
}, {
id,
summary: comment.value,
ts,
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