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Update the pricing doc #393

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126 changes: 71 additions & 55 deletions pricing/quote.mdx
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Expand Up @@ -2,30 +2,28 @@
title: Portkey Enterprise Pricing Guide
---

Portkey's enterprise pricing is designed to scale with your organization's AI ambitions while providing predictable costs and negotiable terms.
Portkey's enterprise pricing is designed to scale with your organization's AI ambitions while providing predictable costs and negotiable terms. Our Enterprise plan offers advanced security configurations, dedicated support, and customized infrastructure designed for high-volume production deployments.

## Why Enterprises Choose Portkey

Portkey customers accelerate their AI initiatives by 70–80%, dramatically reduce engineering effort required for reliability, and empower platform teams with full visibility and control over their organization’s AI operations. Our Enterprise plan offers advanced security configurations, dedicated support, and customized infrastructure designed for high-volume production deployments.
### Why Enterprises Choose Portkey

<CardGroup cols={2}>
<Card title="For Scale & Performance" icon="gauge-high" iconType="solid" color="#0e7490" href="https://portkey.sh/demo-20">
▪️ Processing millions of requests
<Card title="For Scale & Performance" icon="gauge-high" iconType="solid" color="#0e7490">
▪️ Processing billions of requests

▪️ Need Five 9s reliability

▪️ Routing to private LLMs

▪️ Building for multiple partner teams and departments
</Card>
<Card title="For Security & Compliance" icon="shield-check" iconType="solid" color="#0e7490" href="https://portkey.sh/demo-20">
<Card title="For Security & Compliance" icon="shield-check" iconType="solid" color="#0e7490">
▪️ SOC2, ISO27001, GDPR, HIPAA

▪️ VPC/Airgapped deployment

▪️ PII anonymization

▪️ Advanced access controls
▪️ Granular RBAC with FinOps
</Card>
</CardGroup>

Expand All @@ -34,22 +32,22 @@ Portkey customers accelerate their AI initiatives by 70–80%, dramatically redu
Your Portkey pricing is a combination of four core elements:

<CardGroup cols={2}>
<Card title="1. Deployment Pattern" icon="diagram-project" href="#deployment-pattern-selection">
<Card title="1. Deployment Pattern" icon="diagram-project" href="#1-deployment-pattern">
Choose SaaS, Hybrid, or Airgapped based on your data and infrastructure requirements.
</Card>
<Card title="2. Gateway Deployments" icon="server" href="#number-of-production-gateway-deployments">
<Card title="2. Gateway Deployments" icon="server" href="#2-production-gateway-deployments">
Specify the number of production gateway deployments for Hybrid or Airgapped.
</Card>
<Card title="3. Gateway Request Volume" icon="chart-line" href="#gateway-request-volume">
<Card title="3. Gateway Request Volume" icon="chart-line" href="#3-gateway-request-volume">
Number of requests sent through the Gateway, for SaaS or Hybrid.
</Card>
<Card title="4. Support Level" icon="life-ring" href="#support-level">
<Card title="4. Support Level" icon="life-ring" href="#4-support-level">
Select Standard (business hours) or Premium (24/7/365) support.
</Card>
</CardGroup>


### 1. Deployment Model & Usage Pricing
#### 1. Deployment Pattern

Your deployment model is the biggest factor in determining your base price and cost structure. We offer three patterns to fit any enterprise architecture.

Expand Down Expand Up @@ -140,17 +138,9 @@ Your deployment model is the biggest factor in determining your base price and c

All enterprise deployment options include comprehensive security features such as SOC2, ISO27001, GDPR, and HIPAA compliance certifications, PII anonymization, custom data retention policies, and encryption at rest and in transit.

---

<Note>
**Key Consideration: Usage-Based Pricing**

For SaaS and Hybrid plans, costs are influenced by the number of requests your gateways process. This pay-as-you-grow model is cost-effective for teams scaling their AI usage.

The Air-gapped plan is different: it comes with a flat annual license fee, giving you predictable costs with zero usage-based charges, no matter how many requests you send.
</Note>


### 2. Production Gateway Deployments
#### 2. Production Gateway Deployments
<Info>
*Only relevant for Hybrid and Air-gapped deployments.*
</Info>
Expand All @@ -160,13 +150,17 @@ This lever allows you to align costs with the breadth of your implementation.

Your base enterprise license includes **one (1) production gateway deployment**. You can add more licenses for additional deployments, such as for different business units, cloud providers, or geographic regions.

**The Base Package Includes:**
- 1 production gateway deployment
- Unlimited staging/development gateways
- Unlimited horizontal and vertical scaling

**Additional Production Deployments:**
- Each additional production gateway is charged separately
| Scenario | Licences required |
| :------------------------------------ | :------------------------ |
| Single cloud / single region | 1 |
| Multi‑cloud (AWS + Azure) | 2 |
| Separate BU with own budgets | 1 per BU |
| Disaster‑recovery region hot‑standby | 1 (counts as production) |

Unlimited dev/staging gateways are always included at no cost. You can also scale up or out — unlimited horizontal and vertical scaling is available for every deployment.

**Additional Production Deployments:** Each additional production gateway is charged separately

<AccordionGroup>
<Accordion title="What Qualifies as a Separate Production Deployment?">
Expand All @@ -182,44 +176,65 @@ Your base enterprise license includes **one (1) production gateway deployment**.
</Accordion>
</AccordionGroup>

### 3. Gateway Request Volume
---

#### 3. Gateway Request Volume

<Info>
*This lever applies to SaaS and Hybrid deployments only. Airgapped deployments have unlimited, unmetered usage.*
</Info>

Your monthly Portkey bill for SaaS and Hybrid deployments is influenced by the total number of requests processed through your enterprise gateway.

- **Included Usage:**
Every contract includes a generous baseline of monthly requests (customized for your use case and projected volume).

- **Transparent Overage Pricing:**
If your usage exceeds the included tier, additional requests are billed at a pre-negotiated, predictable rate—no hidden fees or surprise spikes.

- **Scale With Confidence:**
Pricing is designed to align with your actual AI adoption. As your organization’s LLM usage grows, you pay only for what you use, with volume discounts available for high-throughput teams.
<CardGroup cols={2}>
<Card
title="Included Monthly Usage"
icon="calendar-check"
color="#16a34a"
>
All SaaS and Hybrid contracts include a generous baseline of monthly requests, custom-tailored to your organization’s needs and projected volume.
</Card>
<Card
title="Predictable Overage Pricing"
icon="receipt"
color="#0e7490"
>
If you exceed your included tier, additional requests are billed at a transparent, pre-negotiated rate. No hidden fees or surprise spikes.
</Card>
<Card
title="Scales With Your Adoption"
icon="chart-line"
color="#f59e42"
>
Pricing grows with your actual AI usage. As your LLM adoption increases, enjoy volume discounts and pay only for what you use.
</Card>
<Card
title="Unlimited for Airgapped"
icon="infinity"
color="#7c3aed"
>
On fully airgapped deployments, Portkey does <b>not</b> meter or charge for requests—run as many as you need with zero usage-based costs.
</Card>
</CardGroup>

- **Unlimited Usage for Airgapped:**
On fully airgapped deployments, Portkey does **not** meter or charge for requests—run as many as you need with zero usage-based costs.
---

### 4. Support Tiers
#### 4. Support Level

<Tabs>
<Tab title="Standard Support">
<CardGroup cols={2}>
<Card title="Standard Support" icon="headset" color="#0e7490">
<ul>
<li><strong>Coverage:</strong> Business hours (9-5 local)</li>
<li><strong>SLA:</strong> &lt; 4 hour response</li>
<li><strong>SLA:</strong> &lt; 24 hour response</li>
<li><strong>Pricing:</strong> Included</li>
</ul>
</Tab>
<Tab title="Enterprise Support">
</Card>
<Card title="Enterprise Support" icon="life-ring" color="#0e7490">
<ul>
<li><strong>Coverage:</strong> Dedicated success team</li>
<li><strong>SLA:</strong> &lt; 30 min response</li>
<li><strong>Coverage:</strong> 24/7/365</li>
<li><strong>SLA:</strong> Custom</li>
<li><strong>Pricing:</strong> Custom</li>
</ul>
</Tab>
</Tabs>
</Card>
</CardGroup>

---

Expand All @@ -235,8 +250,9 @@ Your monthly Portkey bill for SaaS and Hybrid deployments is influenced by the t

<Step title="Requirements Gathering">
Prepare these details:
- Chosen deployment pattern
- Expected monthly request volume
- Number of production environments
- Number of production gateway deployments
- Compliance requirements
- Support expectations
</Step>
Expand All @@ -250,8 +266,8 @@ Your monthly Portkey bill for SaaS and Hybrid deployments is influenced by the t
</Step>
</Steps>

<Card title="Schedule Executive Briefing" icon="calendar" href="https://cal.com/portkey/enterprise-pricing">
Book a 30-minute executive briefing to discuss custom pricing for your organization
<Card title="Schedule Pricing Discussion" icon="calendar" href="https://cal.com/portkey/demo">
Book a 30-minute call to discuss custom pricing for your organization
</Card>

---
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