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docs: Emphasize importance of tracking signup events in onboarding and custom event docs#15386

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willwearing merged 5 commits intomasterfrom
docs-writer-ai-update-2026-02-27T22-37-27-813Z-ydcabm
Mar 2, 2026
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docs: Emphasize importance of tracking signup events in onboarding and custom event docs#15386
willwearing merged 5 commits intomasterfrom
docs-writer-ai-update-2026-02-27T22-37-27-813Z-ydcabm

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@inkeep inkeep bot commented Feb 27, 2026

Summary

This PR adds guidance across multiple docs pages to highlight the importance of explicitly instrumenting signup/growth events. This addresses feedback from customer calls where even large companies were found to be missing proper signup event tracking, which impacts their ability to measure activation, retention, and revenue.

Changes

1. contents/docs/getting-started/send-events.mdx

  • Added a callout box before the "Capture custom events" section emphasizing that growth events (especially user_signed_up) should be instrumented first
  • Links to activation, retention, and revenue docs for context

2. contents/docs/product-analytics/best-practices.mdx

  • Added new section "1. Start with growth events" as the first best practice
  • Includes code example showing proper signup event capture with properties
  • Renumbered all existing sections (1→2, 2→3, etc.)

3. contents/docs/new-to-posthog/getting-hogpilled.mdx

  • Added a callout in the "Integration planning" section prompting users to prioritize growth events
  • Positioned before the existing "Avoid event pitfalls" callout

4. contents/docs/web-analytics/conversion-goals.mdx

  • Added a brief tip in the intro section advising users to explicitly track signup events rather than relying on autocapture

Why this matters

  • Many customers rely solely on autocapture and miss instrumenting explicit signup events
  • Without a reliable user_signed_up event, it's difficult to measure activation rates, build retention cohorts, and calculate customer lifetime value
  • This guidance helps users set up proper tracking from the start

This PR was created by the Inkeep Content Writer agent, which is maintained by the Docs and Wizard team. Please reach out on Slack for help if needed.

inkeep bot added 4 commits February 27, 2026 22:38
Adds an action callout before the custom events section emphasizing
the importance of explicitly tracking signup events. Many customers
(even large companies) fail to instrument proper signup events,
which are critical for measuring activation, retention, and revenue.
… sections

Adds a new first section encouraging teams to instrument growth events
(especially user signups) before optimizing other analytics setup. This
addresses a common gap observed across customer calls where even large
companies miss capturing proper signup events, making it difficult to
measure activation, retention, and LTV.
…ection

Adds an action callout in the Getting HogPilled guide emphasizing that
signup events should be the first custom event instrumented. Based on
TAM feedback that many customers — even large companies — fail to
properly capture signup events, relying on autocapture alone.
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🟢 Ready View preview Mar 02, 2026 10:42PM

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github-actions bot commented Feb 27, 2026

Vale prose linter → found 0 errors, 14 warnings, 5 suggestions in your markdown

Full report → Copy the linter results into an LLM to batch-fix issues.

Linter being weird? Update the rules!

contents/docs/getting-started/send-events.mdx — 0 errors, 7 warnings, 1 suggestions
Line Severity Message Rule
3:28 warning Use 'MDX' instead of 'mdx'. Vale.Terms
5:53 warning Use 'PostHog' instead of 'posthog'. Vale.Terms
23:19 warning 'pageleaves' is a possible misspelling. PostHogBase.Spelling
65:135 suggestion Address the reader directly. Use 'you' instead of 'the user'. PostHogDocs.DirectAddress
90:158 warning 'unecessary' is a possible misspelling. PostHogBase.Spelling
98:74 warning 'autocapure' is a possible misspelling. PostHogBase.Spelling
128:4 warning 'When should I send events from the server vs. the client?' heading should be in sentence case, and product names should be capitalized. PostHogBase.SentenceCase
138:141 warning Capitalize 'Workflows' for PostHog's product. Use 'workflows' for the general industry concept. PostHogBase.ProductNames
contents/docs/new-to-posthog/getting-hogpilled.mdx — 0 errors, 3 warnings, 3 suggestions
Line Severity Message Rule
3:24 warning Use 'MDX' instead of 'mdx'. Vale.Terms
17:22 suggestion Address the reader directly. Use 'you' instead of 'the user'. PostHogDocs.DirectAddress
29:4 warning 'Choosing your North Star metric' heading should be in sentence case, and product names should be capitalized. PostHogBase.SentenceCase
43:85 warning Avoid trivializing words. 'easy to' can sound dismissive to the reader. PostHogDocs.Trivializers
60:1 suggestion Address the reader directly. Use 'you' instead of 'the user'. PostHogDocs.DirectAddress
145:13 suggestion Address the reader directly. Use 'you can' instead of 'users can'. PostHogDocs.DirectAddress
contents/docs/product-analytics/best-practices.mdx — 0 errors, 4 warnings, 1 suggestions
Line Severity Message Rule
2:8 warning Capitalize 'Product Analytics' for PostHog's product. Use 'Product analytics' for the general industry concept. PostHogBase.ProductNames
87:110 warning Avoid trivializing words. 'easily' can sound dismissive to the reader. PostHogDocs.Trivializers
89:288 warning Avoid trivializing words. 'easy to' can sound dismissive to the reader. PostHogDocs.Trivializers
112:15 suggestion Address the reader directly. Use 'you can' instead of 'users can'. PostHogDocs.DirectAddress
117:20 warning 'IPs' is a possible misspelling. PostHogBase.Spelling

@willwearing willwearing merged commit 90f0d04 into master Mar 2, 2026
16 checks passed
@willwearing willwearing deleted the docs-writer-ai-update-2026-02-27T22-37-27-813Z-ydcabm branch March 2, 2026 22:55
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