docs: Emphasize importance of tracking signup events in onboarding and custom event docs#15386
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willwearing merged 5 commits intomasterfrom Mar 2, 2026
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Adds an action callout before the custom events section emphasizing the importance of explicitly tracking signup events. Many customers (even large companies) fail to instrument proper signup events, which are critical for measuring activation, retention, and revenue.
… sections Adds a new first section encouraging teams to instrument growth events (especially user signups) before optimizing other analytics setup. This addresses a common gap observed across customer calls where even large companies miss capturing proper signup events, making it difficult to measure activation, retention, and LTV.
…ection Adds an action callout in the Getting HogPilled guide emphasizing that signup events should be the first custom event instrumented. Based on TAM feedback that many customers — even large companies — fail to properly capture signup events, relying on autocapture alone.
…version goals intro
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Vale prose linter → found 0 errors, 14 warnings, 5 suggestions in your markdown Full report → Copy the linter results into an LLM to batch-fix issues. Linter being weird? Update the rules!
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| Line | Severity | Message | Rule |
|---|---|---|---|
| 3:28 | warning | Use 'MDX' instead of 'mdx'. | Vale.Terms |
| 5:53 | warning | Use 'PostHog' instead of 'posthog'. | Vale.Terms |
| 23:19 | warning | 'pageleaves' is a possible misspelling. | PostHogBase.Spelling |
| 65:135 | suggestion | Address the reader directly. Use 'you' instead of 'the user'. | PostHogDocs.DirectAddress |
| 90:158 | warning | 'unecessary' is a possible misspelling. | PostHogBase.Spelling |
| 98:74 | warning | 'autocapure' is a possible misspelling. | PostHogBase.Spelling |
| 128:4 | warning | 'When should I send events from the server vs. the client?' heading should be in sentence case, and product names should be capitalized. | PostHogBase.SentenceCase |
| 138:141 | warning | Capitalize 'Workflows' for PostHog's product. Use 'workflows' for the general industry concept. | PostHogBase.ProductNames |
contents/docs/new-to-posthog/getting-hogpilled.mdx — 0 errors, 3 warnings, 3 suggestions
| Line | Severity | Message | Rule |
|---|---|---|---|
| 3:24 | warning | Use 'MDX' instead of 'mdx'. | Vale.Terms |
| 17:22 | suggestion | Address the reader directly. Use 'you' instead of 'the user'. | PostHogDocs.DirectAddress |
| 29:4 | warning | 'Choosing your North Star metric' heading should be in sentence case, and product names should be capitalized. | PostHogBase.SentenceCase |
| 43:85 | warning | Avoid trivializing words. 'easy to' can sound dismissive to the reader. | PostHogDocs.Trivializers |
| 60:1 | suggestion | Address the reader directly. Use 'you' instead of 'the user'. | PostHogDocs.DirectAddress |
| 145:13 | suggestion | Address the reader directly. Use 'you can' instead of 'users can'. | PostHogDocs.DirectAddress |
contents/docs/product-analytics/best-practices.mdx — 0 errors, 4 warnings, 1 suggestions
| Line | Severity | Message | Rule |
|---|---|---|---|
| 2:8 | warning | Capitalize 'Product Analytics' for PostHog's product. Use 'Product analytics' for the general industry concept. | PostHogBase.ProductNames |
| 87:110 | warning | Avoid trivializing words. 'easily' can sound dismissive to the reader. | PostHogDocs.Trivializers |
| 89:288 | warning | Avoid trivializing words. 'easy to' can sound dismissive to the reader. | PostHogDocs.Trivializers |
| 112:15 | suggestion | Address the reader directly. Use 'you can' instead of 'users can'. | PostHogDocs.DirectAddress |
| 117:20 | warning | 'IPs' is a possible misspelling. | PostHogBase.Spelling |
willwearing
approved these changes
Mar 2, 2026
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Summary
This PR adds guidance across multiple docs pages to highlight the importance of explicitly instrumenting signup/growth events. This addresses feedback from customer calls where even large companies were found to be missing proper signup event tracking, which impacts their ability to measure activation, retention, and revenue.
Changes
1.
contents/docs/getting-started/send-events.mdxuser_signed_up) should be instrumented first2.
contents/docs/product-analytics/best-practices.mdx3.
contents/docs/new-to-posthog/getting-hogpilled.mdx4.
contents/docs/web-analytics/conversion-goals.mdxWhy this matters
user_signed_upevent, it's difficult to measure activation rates, build retention cohorts, and calculate customer lifetime valueThis PR was created by the Inkeep Content Writer agent, which is maintained by the Docs and Wizard team. Please reach out on Slack for help if needed.