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This action will allow the Knowledge Admins/Managers to add Meta in knowledge articles without going through checkout and publish cycle.

Use Case: The knowledge Admins/Knowledge Managers may want some articles to be searched with some keywords in portal or virtual agent. It is not always possible to checkout the article and go through the approval process for boosting search results so adding meta through action will be helpful.


Inputs:

  1. Name = Meta , field type = String , Mandatory = true
  2. Name = Knowledge Articles , field type = List , Table = kb_knowledge, Mandatory = true

Output:

  1. Name= AAdded Message , field type = String.

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Valid PR for ActionPack

Thank you for your contribution. This PR complies with the CONTRIBUTING.md.
A maintainer will review this shortly. In the meantime, Happy Hacking!

@ravichandra1998g ravichandra1998g self-assigned this Oct 20, 2025
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looks good to me.

@ravichandra1998g ravichandra1998g merged commit a3f6667 into ServiceNowDevProgram:main Oct 20, 2025
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2 participants